Patrick Fleming Email & Phone Number

New York, NY, US

Lubbock, Texas, United States

• Evaluated existing HR policies and procedures to determine areas for improvement.
• Revamped organizational structure to facilitate process improvements.
• Provided guidance to executive and management staff regarding HR issues.
• Audited job postings for old pending on-hold and draft positions.
• Implemented social media initiatives for new employee search strategies.
• Drafted department-specific employee announcements.

Texas

• · Managed sales metrics which include Adding Phone Lines, Retention, Solution Based Saves, Voice of the Customer
• Work with a collaboratively team to solve the issues of AT&T customers for call center in Lubbock · Recognized by management for outstanding Voice of the Customer responses and service to customers · Obtained a sales.

Greater New York City Area

• Evaluated potential Teach for America corps members through researching the candidacy’s background and educational and professional achievements
• Conducted over 100 extensive phone interviews with semi-finalists in order to determine the person’s suitability for further consideration
• Observed candidate’s communication and organizational skills to determine if that person would make an effective teacher inside the classroom
• Wrote detailed recommendation determining if a candidate should move along to the final process
• Expanded organizational outline of questions in order to review each individual candidate
• Formulated questions for candidates based on their resumes and experience in order to effectively review their candidacy

Greater New York City Area

• Selected from approximately 20,000 applicants nationwide to join national teacher corps of recent college graduates who commit two years to teach in under-resourced public schools
• Teacher for three years in lower-income District 12 in the New York City borough of the Bronx working with African American and Hispanic students who had emotional and mental disabilities, ages ranging from 8 to 14 in.
• Developed individualized and class-wide lesson plans to suite the needs of each student and entire class
• Consulted with colleagues on a daily basis on how to improve and perfect teaching practices resulting in significant gains in reading and math
• Consulted with parents on how to effectively teach and manage each individual student
• Assessed student progress through a variety of methods; Generated 15 Goals for each individual student in order to realize significant gains achievement resulting in 80 percent of the students making significant gain.

Central States

• Managed existing accounts for Charter Spectrum Third Party Retailer Program throughout the Midwest
• Independently searched over 200 leads for the third party companies to join the charter spectrum retailer program
• Organized leads by identifying, negotiating and closing new accounts for growth of the Retailer Program
• Evaluated sales metrics to increase sales and activations for existing accounts within the Charter Spectrum program
• Recruited companies utilizing Linkedin, Reference USA, and other resources to join the charter spectrum program
• Consulted with internal and external employees on how to effectively manage the accounts for the goal of moving the Retailer Program for the Charter Spectrum Retailer Program

Saint Louis

• Worked on a daily basis of over 60 claims to effectively solve the damage claims for the entire Spectrum Brand customer database
• Oversaw strategic planning of bringing on Time Warner and Bright house accounts into the damage claims department
• Worked with over 50 field and corporate management teams to communication information for the damage claims department in order to solve the issues of the customers
• Consulted with internal and external employees on how to effectively manage damage claims for overall resolution for Charter customers
• Created positive relationships with both internal and external employees to create a positive vision of the Spectrum brand

Greater Denver Area

• Manage over 80 accounts with a consumer base of over 5 million subscribers in the Central region.
• Employee of the month for May 2014, June 2014, July 2014, August 2014, November 2014, January 2015 and May 2015.
• Drove sales through digital sales, marketing, advertising and public relations working with over $500,000 in marketing spend by accounts.
• Wrote detailed press releases for over 50 retailers to enhance sales for Dish Network.
• Worked with local digital sites, television, radio and newspapers on all advertising for Dish working with over 50 different media outlets in Colorado area.
• Met sales goals with 100% of quota in the calendar years of 2014 and 2015

Greater New York City Area

• Managed day-to-day classroom of 9 students with autism
• Head teacher and direct report of 4 teacher assistance
• Oversaw strategic planning and management of students IEP’s
• Created and executed a yearlong plan resulting in boosting in a 50% increase of the students educational levels
• Oversaw students work at home with their family member to help them better understand theie living environment

Columbia, Missouri Area

• Oversaw the sale of ads for all radio shows on the station with annual revenues of $10,000
• Managed and lead a sales team of 10 people motivated to sell advertisements for the station
• Executed a successful media plan which increased sales for the station by 100 %
• Create a media plan which allowed the station to strategically spend money targeting key audience
• Executed 90 % satisfaction rating with consumers based on responses to ads which ran on the station
• Researched audience feedback and consumer reports to get best rate for the station

• Managed day-to-day operation of 150 student staffed radio station
• Created six month long campaign promoting the station resulting in the best ratings for the station in 10 years
• Recruited new talent for radio station which grew the prime-time audience by 150%
• Oversaw 3 seasons of University of Missouri Football and Basketball radio broadcasts
• Oversaw strategic planning and management of station upgrades, building to a new state of the art studio
• Created and executed a yearlong media plan resulting in boosting in a 50% increase in the station target audience of college–aged listeners

Columbia, Missouri Area (Nationwide)

• Reported on Missouri House Races for NRP National syndicate during 2006 midterm elections
• Edited interviews with candidates for local and national news stories
• Produced and edited 20+ stories from sources and candidates for shows on NPR including the arts, politics and election shows
• Conducted interviews and stories with Missouri State House Races on National Election Night 2006
• Generated relationships with sources resulting in stories to meeting deadlines for the station

Greater St. Louis Area

• Produced Saint Louis Cardinals Baseball Games for the station during their 2007 campaign
• Produced 25 news and sports stories for the station
• Researched material for 5 different news and sports shows

Columbia, Missouri Area

• Conducted research for the Missouri Athletic department for press releases and media guides for Football, Volleyball and Softball
• Created press release of University of Missouri Athletic Department for news conferences resulting in coverage by local television and radio stations
• Assisted Associate Media Adviser in producing year-long stories on University of Missouri football and Basketball players
• Gleened information from over 100 media guided throughout the country to find the best information for press releases
• Worked with many local NBC, CBS and Fox news organizations for Missouri Football to ensure 100 % coverage by kickoff time on Saturdays

Ma, Education

Finished with a GPA of 3.91

Ba, Broadcast Journalism

Activities and Societies: General Manager and Sales Manager at KCOU Radio Reporter and Producer at KBIA-NPR Radio Major GPA 3.6/4.0 Minor.

High School

Activities and Societies: Vice President of Student Council Mock Trail Team Golf Team Ice Hockey Team Writer for Student Newspaper.