Patrick Ngo Email & Phone Number

Houston, Tx, Us

Spring, Texas, United States

● Performed comprehensive data analysis and A/B testing on company search engine bot to assess and enhance its functionality, leading to a 30% increase in efficiency through targeted performance optimizations.● Created New Relic dashboards to monitor and analyze server data, providing real-time visualization and automated alerts that enhanced issue resolution speed and maintained optimal server performance.● Monitored and analyzed 100+ tasks in Jira across 3 major IT projects, using data insights to improve task accuracy and reduce errors, resulting in more reliable project execution and stakeholder satisfaction.

Spring, Texas, United States

● Leveraged advanced Excel functions, including Power Query, pivot tables, and data connections, to develop and manage complex financial analysis spreadsheets, increasing efficiency by 30%.● Spearheaded data-driven automation initiatives by performing detailed workflow analysis on corporate card programs, reducing process time consumption by 50%.● Evaluated corporate card transaction data to ensure compliance and proper usage, identifying discrepancies and trends that led to a 15% improvement in adherence to company policies and legal standards.

Spring, Texas, United States

● Conducted data analysis on 3 financial reporting processes, identifying opportunities for automation and efficiency improvements, leading to a minimum 50% increase in overall operational efficiency.● Executed detailed analysis of customer feedback and web traffic metrics to optimize 20+ company websites using SharePoint, leading to an increase in cross-departmental collaboration and enhanced information sharing.● Reviewed and interpreted data from 5 key automation initiatives to enhance accuracy and reliability, resulting in a 25% increase in the scope of automated processes and more actionable performance metrics.

Spring, Texas, United States

● Integrated large-scale data sets into Excel, applying advanced formulas and pivot tables to analyze 50,000+ data points, which generated actionable insights for strategic decision-making and improved business operations.● Analyzed customer feedback to refine quarterly KPIs for 5+ teams, targeting automation enhancements for greater operational efficiency and improving interdepartmental collaboration.● Tracked and analyzed data from 2,000+ travel and expense transactions daily using SAP Concur, identifying spending patterns and cost-saving opportunities, which led to a 15% reduction in travel expenses and improved budget compliance.

● Consolidated data from external sources and internal market research, integrating 1,000+ records into the company database via the web portal, enhancing data accessibility and operational efficiency.● Verified the credentials of 200+ contracted physicians, ensuring compliance and accuracy in documentation.● Conducted comprehensive analysis on company data, utilizing advanced Excel functions to analyze 10,000+ data entries, providing valuable insights for data-driven decision-making.