Patrick Ngo Email & Phone Number

New York City Metropolitan Area

Execute and oversee end-to-end recruitment processes across all departments, maintaining high standards of quality and efficiency.Enhance the comprehensive interview process, serving as a model for all roles to elevate hiring decisions.Work closely with hiring panels to design and implement effective interview procedures, ensuring they are aligned with best practices.Strategize and execute advanced sourcing tactics to attract top-tier passive talent while managing the recruitment team.Maintain effective communication with Finance to ensure accurate payroll data for new hires.Research and evaluate new tools and platforms that align with company’s needs and goalsWhen appropriate, lead the migration to a new Applicant Tracking System (ATS), streamlining and optimizing the recruitment process.Manage current vendor relationships and proactively identify new vendorsNegotiate contracts and terms with vendors, ensuring cost-efficiency and quality service.Source, negotiate, and work with the legal team to align and complete contracts with external recruitment agencies as needed.Provide guidance and mentorship to hiring managers on best practices, and serve as a subject-matter expert in recruitment.Train, manage, and develop junior team members, ensuring their growth and efficiency within the recruitment team.Take on the challenge of expanding our recruitment efforts to a global scale. Research and understand labor laws in different countries and create best practices that protect both the company and employees.Research and establish appropriate salary ranges based on country-specific laws and market conditions to ensure competitive compensation packages.Collaborate with HR, Legal, and Operations teams to effectively support the broader company's needs.

New York City Metropolitan Area

Lead and execute end-to-end recruitment processes across all departmentsDesigned and implemented a comprehensive interview process that served as thestandard for all roles, incorporating detailed concrete decks that provided clear guidanceand expectations for all parties involvedCollaborate with hiring panels to design and implement effective interview proceduresMentor and coach junior team members by providing guidance and facilitating trainingsessionsStrategize and execute sourcing tactics to engage and attract top-tier passive talentPartner with HR and Operations to establish best practices for hiring internationalpersonnel, while also guaranteeing adherence to all relevant laws and regulationsCommunicate effectively with Finance to ensure all new hires' payroll data is accuratelyrecorded for effective forecasting.

New York City Metropolitan Area

Drive recruitment initiatives for diverse roles across various departments, optimizing thecandidate experience while achieving successful hiresSuccessfully streamlined the interview process for evergreen entry-level positions,ensuring timely fulfillment of 10 new hires per month for the Integrated Media StrategistroleCollaborate with hiring managers to establish deeper insights into business requirementsby conducting productive kick-off meetings and maintaining continuous communicationCreated efficient organizational tools to track candidate status and progressionEffectively leverage strategic partnerships with platforms such as Jopwell and otherchannels to develop and execute Diversity, Equity, and Inclusion (DEI) hiring strategies

New York City Metropolitan Area

Act as a vital intermediary between employees and managers to resolve conflicts andensure a positive work environmentConduct payroll processing, auditing, and reporting duties with high accuracy andattention to detailSkillfully build out and maintain HRIS systems to ensure efficient workflows and effectivedata managementSpearhead recruitment initiatives across all divisionsWork closely with legal experts to resolve any legal items that arise and guarantee fullcompliance with all legal and workplace regulationsCoordinate with executives to develop and implement company policies and proceduresEnsure compliance with all regulatory requirements such as I-9 documentation, taxing,unemployment, and benefits

New York City Metropolitan Area

Conducted comprehensive onboarding orientations for new hires, ensuring a seamlessand efficient transition into the companyAccurately entered new hire data into HRIS systems, ensuring proper record-keepingSupervised and directed the office service team, fostering a collaborative and productivework environmentSuccessfully coordinated with building management and external vendors to ensureefficient office maintenance

New York City Metropolitan Area

Prepare food items according to recipes and standards set by the chefSet up and stock workstations with all necessary supplies and ingredientsMaintain cleanliness and sanitation standards of work areas, equipment, and utensilsCook and plate menu items with accuracy and speed to meet customer demandFollow food safety and handling procedures to prevent contamination and illnessAssist in the development and implementation of new menu items and specialsCommunicate effectively with other kitchen staff to ensure timely preparation and delivery of food ordersMonitor food inventory levels and inform supervisor of shortages or excessesReceive and properly store food deliveries, ensuring quality and freshness of ingredientsPerform other duties as assigned by the chef or kitchen supervisor.

Dallas, Texas, United States

Manage food preparation and line production, ensuring timely and accurate completion of ordersOversee food ordering, inventory management, and vendor relationships to ensure timely delivery of fresh and high-quality ingredientsCreate new recipes and update existing ones, ensuring that dishes meet restaurant standards and customer expectationsEstablish prep par levels to optimize kitchen efficiency and minimize wasteDevelop and implement standard operating procedures to ensure consistent quality and safety standards in food productionTrain and mentor kitchen staff on food preparation, safety, and sanitation protocolsManage kitchen staffing levels and schedules to ensure adequate coverage for all shifts and special eventsCollaborate with executive chef and other culinary team members to develop seasonal menus and specialsEnsure that kitchen equipment is properly maintained and functioning, coordinating repairs as neededMonitor food costs and labor costs, implementing cost-saving measures where appropriate.

Dallas, Texas, United States

Manage all seafood deliveries to the restaurant, ensuring quality and freshnessTrain and coach associates in seafood preparation and handling techniquesFilet whole fish and fabricate portions as needed to meet restaurant demandFill orders for all seafood dishes, ensuring accurate portioning and timely delivery to the linePrep vegetables and sauces for the line, ensuring adequate supply and timely deliveryCook and prepare dishes to order for dine-in guests, ensuring quality and presentation standards are met.Engaged with customers to understand their needs and preferencesProvided prompt and attentive service to ensure customer satisfactionMaintained a clean and organized restaurant environment for customer comfort and enjoymentOffered menu recommendations and answered customer questions about dishes and ingredients.

Richardson, Texas, United States

Supervised and coached associates on correct and efficient work practicesEnsured proper customer service was provided at all timesEfficiently ordered products for restaurant use, including fresh dough and pastryInterviewed, hired, and trained new associates, ensuring their proper onboarding and integration into the teamScheduled associates to maintain a profitable establishment while ensuring adequate staffing levelsManaged inventory to optimize product availability and minimize wasteMaintained a safe and clean working environment for all employees and customers.