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Paul Edwards Email & Phone Number

Enabling people to gain more from life and work at BMC Software
Location: Melbourne, Victoria, Australia 16 work roles 5 schools
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Current company
Role
Enabling people to gain more from life and work
Location
Melbourne, Victoria, Australia
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Paul Edwards is listed as Enabling people to gain more from life and work at BMC Software, a company with 6751 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Paul Edwards.

Paul Edwards previously worked as Principal Customer Success Manager at Bmc Software and Founder and Principal at Lead Upwards. Paul Edwards holds Master Of Education B Ed (Sec), Computer Science, Mathematics, Physics from University Of Melbourne.

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BMC Software

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Profile bio

About Paul Edwards

After 26 years working in technology, I now have an opportunity to pursue my passion. Lead Upwards is a boutique coaching and consulting firm, focusing on helping you achieve your goals.When I first floated the idea with family, friends, and colleagues, the most common reaction was, “Why???” (with all three question marks). I trained as a teacher, and have always enjoyed helping people learn and grow. Even in my near 30 years in technology, I was (for the most part) less about the hard technical side, and more about how people use technology to improve their working lives. The people side meant more to me.I remember one day being pursued by someone who looked like an outlaw biker in Collins St Melbourne. He was yelling my name and running towards me. I’d had no associations with biker gangs, and I was in equal parts curious and scared! He caught up with me, and introduced himself — a staff member at a previous client. All he wanted to do was say thanks! The work I had done on process efficiency improvements at his employer saved him 90 minutes a day, and, as he said, “That’s an extra 90 minutes I get to spend with my kids each day. Thank you so much.”I walked away feeling a million dollars, and I realized that it was outcomes like this which gave me deep satisfaction. It was about the people. Since them I’ve been involved in mentoring and graduate programs at companies where I have worked. It has been extremely rewarding watching these people grow, and has also led to lifelong friendships. In 2017 and 2018 I completed formal qualifications in this area, to ensure I was providing the best possible service to clients, and not simply being a well-meaning amateur.So in answer to that very good question, “Why???”, it’s because it’s something I value and I know gets good results for my clients. I enjoy getting up every day to help people help themselves and learn and grow. It’s captured in nine words: “Enabling people to gain more from life and work."

Listed skills include Systems Analysis, Coaching, It Service Management, Itsm Enterprise Architecture, and 41 others.

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Paul Edwards's current company

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BMC Software
Bmc Software
Enabling people to gain more from life and work
houston, texas, united states
Website
Employees
6751
AeroLeads page
16 roles · 28 years

Paul Edwards work experience

A career timeline built from the work history available for this profile.

Principal Customer Success Manager

Current

Melbourne, Victoria, Australia

May 2023 - Present

Founder And Principal

Current

Melbourne, Australia

After 26 years working in technology, I’ve now got an opportunity to pursue my passion. Lead Upwards is a boutique coaching and consulting firm, focusing on helping you achieve your goals.When I first floated the idea with family, friends, and colleagues, the most common reaction was, “Why???” (with all three question marks). I trained as a teacher, and.

Oct 2018 - Present

Manager, Enterprise Operations & Governance

Iag

Melbourne, Victoria, Australia

  • Continuing on from the contract position in a permanent role, I've continued to work in cyber vulnerability remediation, various IT Service Management disciplines, and Evergreen. Key achievements in the last couple of.
  • the development of a happy and dedicated team, with a wonderful culture and work ethic;
  • a 74% reduction in the size of IAG's attack surface from vulnerabilities;
  • successful co-ordination of IAG's response to log4j;
  • improvement in the ITSM processes I inherited;
  • involvement in IAG's Women in Technology mentoring program;
Dec 2020 - Apr 2023

Manager, Enterprise Operations & Governance

Iag

Melbourne, Victoria, Australia

Initially brought in to drive a cyber vulnerability team transitioning from delivery to BAU, I also added managing Major Incident, Problem, and Change Management. For fun, I also took over the rollout of an Evergreen initiative across the technology organization, which is focused on the careful currency of technology stacks across the ecosystem to reduce.

Jun 2020 - Nov 2020

Manager, Red Team

Anz

Melbourne, Australia

The ANZ Banking Group is one of Australia's Big 4 banks with over 10 million customers worldwide, nearly 42,000 employees, and more than $580 billion in assets.As Manager of Cyber Security's Red Team, I lead a team who has possibly the coolest mandate in banking: to break into the bank.We work with the bank's threat intelligence team to understand which.

Dec 2017 - Sep 2018

Manager, Cyber Security Governance

Anz

Melbourne, Australia

SECURITY GOVERNANCE ♦ MANAGE CYBER SECURITY AUDIT AND RISK ♦ ENSURE REGULATORY COMPLIANCE AND REPORTING OBLIGATIONS ARE METThe ANZ Banking Group is one of Australia's Big 4 banks with over 10 million customers worldwide, nearly 49,000 employees, and more than $580 billion in assets.As Manager of Cyber Security Governance, I lead a team who manage risks and.

Oct 2016 - Feb 2018

Manager, Global Operations Strategy

Anz

Melbourne, Australia

STRATEGY DEVELOPMENT ♦ OPERATIONAL PLAN DEVELOPMENT AND IMPLEMENTATION ♦ UNIFICATION OF DISPARATE CULTURES AND PROCESSESThe ANZ Banking Group is one of Australia's Big 4 banks with over 10 million customers worldwide, nearly 49,000 employees, and more than $36 billion in revenue.As Manager Global Operations Strategy within the Technology Service Management.

Dec 2012 - Dec 2017

Strategic Consultant

Melbourne, Australia

STRATEGY DEVELOPMENT ♦ OPERATIONAL PLAN DEVELOPMENT AND IMPLEMENTATION ♦ MARKETING PLAN DEVELOPMENT AND IMPLEMENTATIONCathi Colla Architects is a boutique architectural firm based in inner Melbourne, specialising in renovations and new developments in the inner suburbs of Melbourne. During this short engagement, I worked with the owner and principal of the.

Oct 2012 - Nov 2012

Managing Consultant—Itsm Expert And Change Agent Aligning It With Operations And Service Delivery

Melbourne, Australia

CHANGE MANAGEMENT ♦ ITSM ♦ IT & PROCESS TRANSFORMATION ♦ IMPLEMENTATION STRATEGYDowling Consulting is a boutique management consultancy with a A$20m+ portfolio of 200+ public sector & large commercial, blue chip clients specialising in Service Management in Shared Services and IT Environments.Over the course of my time with Dowling, I have had a.

Feb 2010 - Sep 2012

Senior Consultant And 2Ic Professional Services Manager—Itsm Expert Delivering Transformation

Melbourne, Australia

ITSM TOOL IMPLEMENTATION ♦ PROCESS DESIGN ♦ RESOURCE MANAGEMENT ♦ STAKEHOLDER MANAGEMENTPlanwell is the leading specialist in IT Service Management and Customer Support Solutions in Asia Pacific.My primary function at Planwell was to lead all aspects of process design and engineering to support ITSM tool implementation for Planwell’s clients as well as.

Jan 2007 - Jan 2010

It Abuse Coordinator—Developing It Abuse Policy And Investigating Policy Breaches

Melbourne, Australia

IT ABUSE POLICY DEVELOPMENT ♦ INVESTIGATIONS ♦ COURT REPRESENTATION This role, although supplementary to my other full time roles, was integral to shaping Melbourne University’s policy and response to all issues relating to IT abuse including illegal activities, bullying and harassment. Representing the University and acting as central contact for 1,000.

Jan 1998 - Jan 2007

Quality Assurance Officer

Melbourne, Australia

  • QUALITY ASSURANCE ♦ INDUSTRY SURVEYS ♦ DOCUMENTATION ♦BALANCED SCORECARDSA Quality Assurance role focused on gaining an in-depth understanding of service provision cost breakdowns and introducing balanced scorecards.
  • collecting data and submissions for industry surveys;
  • preparing documentation; and
  • providing advice and assistance to other areas of the University requiring QA processes
Dec 2005 - Dec 2006

Research Support Officer (High Performance Computing)

Melbourne, Australia

HIGH LEVEL RESEARCH MODELS ♦ DEBUGGING ♦ TRANSLATING RESEARCH REQUIREMENTS A challenging and thoroughly interesting role providing researchers with the most appropriate mix of hardware and programming languages to achieve their research aims. This was achieved by✔ gaining an understanding of researchers' computing requirements;✔ restating research problems.

Nov 2001 - Jan 2006

Team Leader For Teaching Learning And Research Services (Information Division)

Melbourne, Australia

TEAM LEADERSHIP ♦ ITS INTEGRATION ♦ STAFF TRAINING ♦ RESOURCE MANAGEMENT Leading a team of 4 staff to deliver and support ITS initiatives, my role was to help with the integration of ITS and the Library at the University of Melbourne. This was primarily achieved by:✔ obtaining an understanding of respective cultures, ✔ providing appropriate training to.

Dec 2000 - Nov 2001

Consultant And Team Leader (Its)

Melbourne, Australia

ACCOUNT MANAGEMENT ♦ TRAINING COURSE DEVELOPMENT ♦ STAFF TRAINING Managing teams between 4 and 13 members, I worked as an internal account manager for various faculties throughout the University. I also developed and ran training courses such as a complete suite of Excel courses tailored for University applications for internal use.

Jun 1995 - Dec 2000

Audf Representative For University Of Melbourne

Apple University Consortium

Melbourne, Australia

The Apple University Development Fund provided grants to University staff and students to develop innovative and novel solutions relating to education on the Apple Mac platform. In this role, I coordinated the grant application process locally at the University of Melbourne—determining and publicising selection criteria, reviewing grant applications, and.

1998 - 2006 ~8 yrs
Team & coworkers

Colleagues at BMC Software

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5 education records

Paul Edwards education

Bachelor Of Education (B.Ed.), Secondary Education And Teaching

University Of Melbourne

Certificate Iv In Workplace Assessment And Training

Diploma Of Leadership Coaching And Mentoring 22233Vic

Fireup Coaching

Completed the Diploma of Executive Leadership and Coaching through FireUp Coaching, an International Coach Federation accredited RTO. This.

Certificate Iv, Business And Personal Coaching

Fireup Coaching

This course provides access to the FIRE UP coaching model and the REACH coaching conversation model; two very effective ways at striking.

FAQ

Frequently asked questions about Paul Edwards

Quick answers generated from the profile data available on this page.

What company does Paul Edwards work for?

Paul Edwards works for BMC Software.

What is Paul Edwards's role at BMC Software?

Paul Edwards is listed as Enabling people to gain more from life and work at BMC Software.

Where is Paul Edwards based?

Paul Edwards is based in Melbourne, Victoria, Australia while working with BMC Software.

What companies has Paul Edwards worked for?

Paul Edwards has worked for Bmc Software, Lead Upwards, Iag, Anz, and Cathi Colla Architects.

Who are Paul Edwards's colleagues at BMC Software?

Paul Edwards's colleagues at BMC Software include Manoj Thomas, Abhishek Khandelwal, Md Polash, Peter Dcosta, and Pavan Gupta.

How can I contact Paul Edwards?

You can use AeroLeads to view verified contact signals for Paul Edwards at BMC Software, including work email, phone, and LinkedIn data when available.

What schools did Paul Edwards attend?

Paul Edwards holds Master Of Education B Ed (Sec), Computer Science, Mathematics, Physics from University Of Melbourne.

What skills is Paul Edwards known for?

Paul Edwards is listed with skills including Systems Analysis, Coaching, It Service Management, Itsm Enterprise Architecture, Process Design And Implementation, It Service Portfolio Management, Service Catalogue Design, and It Asset Management.

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