Present Intervention Specialist/Case Manager Father to Father Program--North Charleston, South Carolina Child Enforcement assistance Program—Alternatives to Incarceration programs/Volunteers Working with Charleston, Berkeley, and Dorchester County DSS Enforcement State agencies Case management of court ordered offenders by the State of South Carolina—Family Courts Conduct six month intervention groups—based on parenting skills/GED/job training Conduct assessment interviews in the County detention Centers with inmates-Tri-County Supervise client progress and report monthly to DSS (CSPED &ATI programs)

Human education against lies.

I have mastered receiving, unloading, loading, stocking, checking/Inspecting, shipping and tallying, delivery and completion of shipping documents. I have managed inventories in the stock room, identified component shortage for replenishment orders, confirmed receipt of orders, identified discrepancies including improper items received, shortage of items delivered, wrong products, and damage to shipment. I have worked with a high degree of independence in performance of assigned duties. Must I have an in-depth knowledge of the overall warehousing plan, documentation requirements, accepted warehouse methods, procedures, and techniques. I am proficient in use of equipment such as computers, scanners. I have used automated equipment such as optical readers, scanners, and computer keyboards to load inventory data, access inventory information and fill requisitions. I have used pallet measuring gauges and automated devices to insure that proper height, weight, and other load and storage requirements are met. I have operated mechanized and electro-mechanical warehouse vehicles including tractors, fork lifts, tugs, manned storage, retrieval vehicles, and high-rise platform lifts.

Act as the Chief Administrator on campus, in the absence of the Facility Administrator. Handle allunusual and emergency situations that occur while on duty. Supervise over 500 employees, and assist with behavioral management of 177 special needs consumers (diverse population) that reside on a 50 acre campus. Log and report all unusual and emergency occurrences to the Facility Administrator/ Service Director. Initiate necessary protocols for critical incidents, death reports, and allegations of abuse & neglect. Assist staff with using Therapeutic Options or PCM as a tool to manage aggressive behavior, trying to maintain a restraint free campus. Facilitate staff trainings for a better understanding of the consumers behavioral support plan—responding and dealing with aggressive behavior. Assist with teaching daily living skills, job coach, and how to deal with budgeting—needs vs. wants. Look, listen, and apply—daily concerns of the consumer—“they are people just like me”.

 Direct and coordinate daily operations and all administrative responsibilities of the Parking Services Division, including developing, implementing and enforcing the City’s parking policies/procedures.  Schedule, train, supervise, dispatch, coordinate, motivate and critique performance activities of up to 33 Parking Enforcement Operators (PEO) in daily operations, policies/procedures, including initial training in safety techniques and preparing new PEOs for duty. Coordinate, and implement booting of vehicles for outstanding fines—City wide, 24/7/365.  Establish and implement rules and regulations governing personnel performance metrics/standards. Coordinate parking enforcement activities with other City departments, divisions/offices, including Traffic & Transportation and PPEI.  Promote parking enforcement program by establishing rapport and liaison with the public, residential and business communities, public/private agencies, including representing the Division in meetings.  Receive, investigate and respond to a variety of public inquiries and complaints regarding all parking regulations/enforcement activities; maintain records pertaining to description of parking enforcement routes, parking code violations, time zone locations and related matters. Interpret and clarify federal, state and municipal laws, ordinances and regulations related to parking enforcement activities; monitor and suggest changes to City’s parking enforcement, tourism/codes.  Plan and direct surveys and research studies to ensure effective operations and to establish or modify standards; prepare budget requests and operational reports, as required; manage budget execution and perform other duties, as assigned.

 Managed and coordinated operations/services for City of Charleston’s parking facilities and spaces, to include: 11 parking garages, 6 surface lots and street metered spaces (over 9,000 parking spaces).  Participated in planning, implementing and controlling a multi-million annual budget, generating in excess of $15 million in parking and off-street meter collection annual revenue.  Managed/coordinated, operated, and supervised parking City wide for special events. Interviewed, hired, over saw scheduling/training, supervised, coordinated, motivated and evaluated job performance activities (directly) of 18 managers and indirectly up to 170 personnel.  Accountable for revenue control; marketing and providing subcontracted parking lot services to area businesses; overseeing garage maintenance/security; conducting cash, credit card and monthly card customer audits; and ensuring adherence to all company and City of Charleston policies/procedures.  Participated in developing and implementing Operation Manual upgrades and new programs.  Liaised with City of Charleston Police Department, Charleston County Sheriff’s Office and College of Charleston, Rivers Enterprise and Hood Law Firm (three private parking accounts).

 Provided (team member) clinical counseling, crisis intervention and case management support (seven days per week) for 25 mentally challenged adults (major NGRI population) in a group home setting.  Instructed, assigned tasks and monitored residents in various skills necessary for independent daily living, to include: personal hygiene, food and nutrition, money management, laundry detail, etc.  Planned and implemented resident behavior programs, including recreational/community activities; administered medication in accordance with physician instructions; submitted billing invoices for services provided to Medicaid; documented and maintained clients’ progress reports.  Monitored, supervised, enforced and ensured resident compliance with all rules, regulations/policies; and conducted random pat down and property searches, breathalyzer and urinalysis tests. Transported and accompanied residents to medical and therapeutic care appointments; and provided behavior input on seven NGRI clients at monthly scheduled Mental Health Review Board meetings.  Liaised with temporary labor services/prospective employers to provide employment opportunities to clients, including personally providing transportation to and from work sites.  Maintained resident confinement logs; provided 100% strict accountability to population movement, head counts and meeting time constraints; and documented any and all infractions of policies.  Provided support to the Tri-County Crisis Stabilization Center in picking up and transporting clients from area hospitals with serious and persistent mental illnesses to the 10-bed facility (2004-2008).  Conducted groups with at risk youth/adults—GED preparedness. Worked with diverse racial groups/listening to community concerns/needs. Assisted with job preparedness skills (job coach). Recognized: “Most Outstanding Employee of the Year” – 2003.

 Planned and coordinated assigned outpatient casework activities that included advisement on legal matters, health daily living skills and vocational rehabilitation programs and services (job coach).  Identified, researched and data entered client demographic information, employment/medical history; assessed financial ability for payment of services rendered; monitored/evaluated clients’ performance to ensure policy and program standards were met and goal objectives were achieved.  Worked with at risk youth/adults—Multisystemic therapy—“anything is possible/yes we can”. Recognition Certificate: Outstanding Commitment to Helping Juveniles – SCDJJ – 2000.

 Identified and assisted institutionalized/incarcerated individuals and those residents seeking various social services, public assistance, child enforcement services or vocational rehabilitation support for the Housing Authority’s public housing residents. Worked with at risk youth/adults.  Research, developed and accessed resources within the community to assist clients and their family members to become self-sufficient and remain intact. Planned, set-up, implemented, managed and coordinated with the College of Charleston the “Star Program” (1994) for public housing youth that were expelled from schools for a year.  Coordinated with College of Charleston to provide volunteer teachers, interns and academic support in facilitating GED and K-12 classes of instruction to assigned clients.  Initiated, organized, implemented and coordinated volunteer program for matching youths with area businesses for a vocational/trade internship program (job coach). Planned, organized and coordinated client participation in sports/recreational activities with YMCA, Boys/Girls Scouts, Charleston Youth Services and 100 Black Men of Charleston Association.  Instruction clients on Drug Prevention, AIDS Awareness and Youth Violence Prevention programs; and provided individual/group counseling support to residents involved in drug prevention activities.  Conducted community educational programs/workshops for public and private organizations. Liaised with Charleston County District schools, law enforcement, social service agencies, civic and business organizations in carrying out program components.  Participated in preparing grant applications, budgets, statistics, reports and other documents required by HUD and state government agencies.

 Directed, trained, coordinated and evaluated development and implementation of a special training program for Substance Abuse clients and staff personnel. Worked with at risk youth/adults. Developed and implemented educational lesson plans, practical techniques and workshops involved in preparation and presentation of various educational visual aids, displays and exhibits.  Certificate of Appreciation: Volunteer Program - Charleston County School District - 1992-1993.