Responsible for the daily operations of all computer systems, disaster recovery, business continuity as well as the cloud environment.Maintained and monitored all banking systems, including Cash Management, Electronic Banking, lending systems, and ATM/Debit Card systems & securityResponsible for Vendor Management including Risk Assessments

Work with the FDIC as a member of their Data Management System' s team providing both on-ste and remote assessments of failed institutions applicationsGather data and requirements, prepare reports and presentations, identify resources and manage stackholders expectations.

Provide advice and guidance regarding technology strategies and issues for clients in multiple industries, including financial, medical, and insurance.Gather data and requirements, prepare proposals and presentations, identify resources and manage customer expectations.Oversee installation, configuration, and security for client networks, servers and desktops.

Led IT operations and all electronic banking functions (Internet Banking, Online Bill Payment, Debit Cards, and ATMs) for a $350M institution.Managed IT projects, created plans, established critical focus, developed project roadmaps, and determined timelines.Developed policies and instituted procedures for both employees and customersOversaw infrastructure, database & system elements and created/revised system parameters to ensure proper operations; wrote organizational goals, policies, and procedures.Maintained and monitored all banking systems, including Cash Management, Electronic Banking, lending systems, and ATM/Debit Card systems & security.Developed computer information resources, provided for data security and control, strategic computing, and disaster recovery.Implemented Overdraft Protection Program and ATM installation and online banking solution.Restructured and improved Bank's Electronic Banking Department and supervised daily activities of the Electronic Banking manager and staff.Created IT plan and roadmap and installed and configured lending systems project.Troubleshot and maintained all bank systems.Provided Helpdesk support for both employees and customers.

Installed, configured and secured networks, servers and desktops and facilitated installations or conversions to new software platforms for clients in the financial, medical, and insurance industries.Advised and guided clients regarding technology strategies and issues, and designed and deployed new networks.Trained end users on the operation of installed hardware and software.