Paul Shields Email & Phone Number

Functional Business Analyst and Q.A. / Test Analyst, with10 year experience of delivering high quality software using a risk based approach with Agile, V-Model and Waterfall methodologies in an enterprise level Prince2 environment. Knowledge of many automated and manual tools for software testing and analysis. Skilled at creating efficient requirements and their traceability matrices involving a wide variety of complex business processes, including functional and non-functional operations in a BA and test role for public facing, online, front end and back end processes.Proven ability to quickly assimilate new technologies, optimize solutions and resolve complex issues. Relentless focus on customer satisfaction and quality. Used to working remotely and with team members and colleagues in different time zones.Was responsible for managing the functional test cycle quality and output and the third party testers for the metering element of the smart metering program. Familiar with SQL, SAP ISU, SAP CRM, SAP PI, DTS, XML, e-merter, EnergyIP, Tableau, flat file creation Tools: HPQC, Jira, Confluence

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  Northumbria University

  Computing For Business