Working independently to assist high profile clients with travel and concierge related enquiries, ensuring effective communication, professionalism and provide outstanding customer service at all times. - Accurately monitoring, updating and working with confidential personal information including credit card details, email-addresses, home addresses and phone numbers;- Ongoing learning about the different travel destinations, political situations, current events and shows, high-end bars and restaurants, and supplier updates due to the complexity of the job;- Strong attention to details whilst creating itineraries to ensure wishes of clients were met and going the extra mile when possible, building rapport and consistently exceeding customer expectations;- Precise minute-taking from high-profile, time conscious clients;- Flexible problem solving on first contact basis with a can-do attitude when required;- Working in a highly demanding, fast environment with constant time pressure; - Using my knowledge and skills to assist team members when necessary;- Work through correspondence and multitask alongside direct client contact;- Developed excellent telephone manner and further communication skills;- Acquired avid sales skills.

Devided function as Bartender, Cafe employee and housekeeper at the biggest resort in Coral Bay.- Working as a bartender, café worker and housekeeper;- Running the bar and café both individually and in a team, training new employees and creating a polite and pleasant environment for the customers.

Employed as bartender for cocktailbar Plan B. - Providing beverages for customers in a fast paced environment;- Ability to work in a demanding environment and handle difficult situations whilst under pressure and maintaining a positive friendly professionalism at all times.

Componist and guitar player, creating compositions for the client, liasing to ensure the client gets the best result possible

Bachelor Human Resourse Management

Assisted in the administrative part of the HR tasks such as updating the personnel records and making sure all necessary documentation for application interviews was present, performing application interviews and providing advice to the HR- and Business Managers about their current diversity policy (dissertaton).

Recruited and signed people up for the job agency, finding jobs for people on the job market as well as introducing new employees to organizations in a very fast-paced and demanding environment.