Paula Mcdaniel Email & Phone Number

Olympia, Washington

Renton, Washington

Develop, implement, manage, train and monitor TA information systems.Partner with TA Systems manager to configure Avature workflow and integrations.Collaborate to provide systems requirements, based on business and department needsEvaluate and prepare Avature's optimization.Proactively configure systems based on business drivers and day-to-day systems optimization.Suggest, design, implement and provide solutions and efficiencies; ensure system meets all data privacy, compliance and regulations.Drive effective business requirement gathering, communication, collaboration and commitment across multiple teams with competing priorities.Build consensus on operational and technical decisions, while delivering high quality results.Increase the productivity of internal teams by suggesting design and workflow improvements and fixes.Drive efficient reporting metrics and analytics solutions.Consult on reporting needed for various audiences (Recruiting team and HR Operations).Configurations to optimize evolving recruiting needs and processes.Analyze, design, develop and implement all Avature training from inception and create evaluation criteria.

Florida

6 home purchases completed at over 1 million dollars combined value in addition to 51 rental agreements.Performed Comparative Market Analysis for clients. Listed and showed houses for prospective clients. Worked with Listing Agent, Banks, Sellers, Buyers, Attorneys and Title Companies to close sales.Kept current on real estate laws Federally and Locally. Followed up and followed through to provide outstanding service. Researched as necessary associated contractual obligations.

Designed hardcopy and online documentation utilizing such tools as Captivate and Articulate.Facilitated all SAP CRM and ECC6 and SalesForce.com training.Created and tested SalesForce.com and SAP CRM use case scenarios.Developed metrics to determine inefficiencies for process improvement and training needs areas.Implemented new and improved processes and policies, including leading change management.Led cross functional teams to analyze and understand the operational impacts and opportunities for technology changes company wide.Lead on KPI development using Business Scorecard Model, developed and maintained Data Dictionary.Sharepoint 2010 Administrator for Technical Support.Created an automated reporting Dashboard using advanced Excel skills such as V-Lookups/H-Lookups, Pivot Tables, Macros, Developer Tab, etc.Created and maintained all department reporting and metrics.Documented and maintained detailed functional specifications for systems and processes.Headed various special projects.Evaluated new software applications.

Train SAP HR functionality specific to Citrix's specifications and needs.Facilitate procedural and skills training based on Training Needs Analysis.Create and maintain a worldwide training calendar.Create and maintain a project website using Dreamweaver. Prepare on-line learning tools using Placeware technology.Prepare and facilitate project presentations.Coordinate worldwide rollout of SAP HR deployment and training.Manage change communication process.Effectively communicate with all levels of management.

Trained clients on the Ecometry enterprise resource planning application using MPE/ix, NT, and Unix platforms on Turbo Image, SQL and Oracle databases respectively using a variety of training methods and tools.Documented client functional business processes for software and training customization.Supported clients through the entire SDLC cycle.First trainer selected to train and create documentation for the NT platform. Also first trainer chosen to work with Knowledge Center and Continuity products and train the training team.Selected to develop and deliver new employee orientation training course.Provided training needs analysis on a company wide scale to improve employee's customer service and sales skills.Developed/maintained courseware using instructional design skills.Interacted closely and proactively with all levels of management and employees to ensure that developmental and organizational needs were met.Acted as a SME on multiple areas of the Ecometry system and assisted in roll out of new products.Used superior customer and facilitation skills to train a very broad range of end users.

Took the Partner Academy from a state of over 1000 unrecorded test results to an efficient and up-to-date department.Oversaw Latin American Training Coordinators while managing training in 9 countries.Performed comprehensive analysis of exam results and Training Needs Assessment to ascertain reasons for low performance and improve the execution of training and scores of exam participants.Utilized interpersonal skills and cultural awareness to work directly with Training Managers from various countries in Latin America.Supported implementation of new training techniques and programs to an existing curriculum.Provided input on the specific language issues encountered in the translation of standardized training material in Latin America.Administered database of all instructors in Latin America for the facilitation of resource locations.Supported all Latin American training issues.Coordinated all training events held in the Miami office.

Bachelor Of Arts, German And Spanish

Spanish and German Major with a minor in German

Bachelor Of Arts (Ba), Spanish And German

Spanish and General Studies. All coursework in Spanish.

My Bachelor'S; My Bachelor'S; Bachelor'S Degree - Graduate Of Bachelor Of Arts, Foreign Languages; German And Spanish

as an exchange student. Credits; Attended winter quarter of 1992 as an exchange student. Credits; Most courses taught entirely in Spanish..