Project Manager of commercial and residential renovations, leading and mentoring service delivery teamsBudget Management, creation and adaptation of Project scope, time-lines, and executionIdentification, prioritization, and resolution of issuesLiaison for owners, employees, customers, contractors, and vendorsVacation Rental development and management- Marketing, bookings, maintenance, and capital improvements- Supervision of housekeeping and maintenance staff

Achieved quarterly and annual revenue targets by expanding existing business and developing new business for ExploreLearning's math and science productsDelivered sales presentations on math and science products to high-level decision makers, showcasing the benefits of adaptive, game-based instructionMaintained accurate sales pipeline, customer database records, and up-to-date sales forecasts to ensure efficient operationsStayed informed of funding opportunities and critical… Show more Achieved quarterly and annual revenue targets by expanding existing business and developing new business for ExploreLearning's math and science productsDelivered sales presentations on math and science products to high-level decision makers, showcasing the benefits of adaptive, game-based instructionMaintained accurate sales pipeline, customer database records, and up-to-date sales forecasts to ensure efficient operationsStayed informed of funding opportunities and critical deadlines, keeping schools and management updated on potential opportunitiesMonitored adherence to Service Level Agreements, reporting and follow up as needed Show less

Member of the Sales Management Team, responsible for day to day remote supervision of call center direct reportsInstilled company vision creating an emotionally enriching experience for customers, increasing repeat clientsMonitored performance, identified / celebrated areas of excellence, set goals to increase effectiveness / efficiencyRecognized for interpersonal and problem-solving skillsLead / participated in initiatives for change, contributed to continuous improvement of… Show more Member of the Sales Management Team, responsible for day to day remote supervision of call center direct reportsInstilled company vision creating an emotionally enriching experience for customers, increasing repeat clientsMonitored performance, identified / celebrated areas of excellence, set goals to increase effectiveness / efficiencyRecognized for interpersonal and problem-solving skillsLead / participated in initiatives for change, contributed to continuous improvement of quality and SOP’sConducted trainings in sales techniques and technical product categories Manager of Email channel for Sales department- Identified issues and developed solutions with Director of Operations and Director of IT to create specific handlers- 100% reduction of unanswered Emails, 15% reduction of duplicated inbound inquiries, 75% increase in response time, and 5% lift in Closing Ratio from innovation of Email Callback program- Identified and recruited the most proficient Advisors to create SpeakerCompare(TM) Survey team, supervised and monitored customer responses, summarized results for Executive team Show less

Direct communication with customers, consistently in top 10 performing Sales Advisors.Received highest number of customer compliments.Promoted to Supervisor more quickly than any previous Advisor.

• Reviewed and assessed SOP’s, market penetration, and growth strategies at Farmstead Ferments• Developed multi-year financial statements and assisted in USDA grant application process• Helped secure a $375K USDA Value-Added Product Grant for the woman-owned small business• Achieved a 25% increase in distribution, 12% reduction in COGS, and 20% ROI increase

• Managed seasonal sales staff, conducted performance reviews, and developed SOPs and job descriptions.• Achieved a 68% increase in average guest/tour, 42% increase in POS sales, and 30% reduction of aged inventory.• Implemented Inventory Control system resulting in increased Sales efficiencies and reduced labor costs.

• Managed all aspects of a referral-based real estate business, achieving $5M in annual gross sales• Prioritized tasks, delegated duties, and led educational classes for new & seasoned agents• Recognized as a top producing member of Asheville Board of Realtors for 6 consecutive years• Served on KW Agent Leadership Council for 2 years

• Oversaw financial statements, loans, grants, revenue, & budgets for non-profit assets $12-15M• Reviewed strategic direction, asset allocation, acquisitions, and grant applications• Approved residential renovation and new construction projects• Presided over meetings with adherence to meeting Agenda

• Managed budgets, financials, purchasing, and marketing for 4 businesses, resulting in $3-$5M annual revenue.• Project Manager for all construction and renovation projects, permits, and vendor relationships to ensure smooth operations.• Developed growth strategies, resolved issues, and led meetings to drive business success.

• Conducted quantitative analysis on large data sets, creating logistic regression models for demographic and consumer behavior data resulting in >2% lift in activation and acquisition.• Presented results to clients and internal teams through user-friendly infographics and charts.• Reviewed and provided Quality Assurance for reports developed by colleagues.

• Researched comparable sales to determine market value of subject properties• Coordinated appraisal assignments and construction draw inspections• Maintained filing system, communicated with clients, and ensured timely report submissions