Paul Clark Email & Phone Number

San Diego, California

Responsible for meeting with clients at a pre-scheduled date, time, and location (mainly home, airport, or workplace) - and then providing safe, reliable, timely, and comfortable transport to their requested destination 24 hours a day.Responsible for maintenance/repair of vehicle subject to inspections at regular intervals.Keep records of client contact information, trip information, gross fares, and tax-deductible expenses using various software applications.Knowledgeable of both San Diego County and Southern California regions.Completed over 3500 rides with a 4.98/5 star rating since January 2015.Primary designated driver to over 500 clients.Recognized as Driver of the Month for entire organization - March 2017

United States

Tempe, Arizona, United States

Met with qualified and pre-screened homeowners at their residence to evaluate and qualify their goals to building a residential solar photovoltaic system. Evaluated their current/projected annual electrical usage and rates, increased their awareness of how the APS solar export plan works, and evaluated their eligibility for any federal and/or state tax incentives. Presented the benefits, options, and potential financial return of investment of available purchased or financed residential solar photovoltaic systems and increased energy efficient products and services. After addressing any further questions or concerns extended invitation to move forward with their projects using a consultative selling approach.Recorded details of customer contacts and actions taken within proprietary CRM software.Developed collaborative working relationships with team members in the sales and operations/administration departments. Represented the company in a professional manner and ensured that the consumer had a positive experience.

Phoenix, Arizona Area

Met with qualified and pre-screened homeowners at their residence to evaluate and qualify their goals to building a residential solar photovoltaic system. Evaluated their current/projected annual electrical usage and rates, increased their awareness of how the APS solar export plan works, and evaluated their eligibility for any federal and/or state tax incentives. Presented the benefits, options, and potential financial return of investment of available purchased or financed residential solar photovoltaic systems and increased energy efficient products and services. After addressing any further questions or concerns extended invitation to move forward with their projects using a consultative selling approach.Recorded details of customer contacts and actions taken within proprietary CRM software.Developed collaborative working relationships with team members in the sales, marketing, and operations/administration departments. Represented the company in a professional manner (even after parting ways with the organization), and ensured that the consumer had a positive experience.Reached Tier 2 production metrics/goals within 3 months of hire with over $495K contracted in combined purchased residential solar energy systems and energy efficiency products and services.

Greater San Diego Area

Contracted by GrubHub (formerly Restaurants on the Run (May 2011 - present) and Food to You, USA (March 2011 - January 2015) to provide transport and delivery/catering of food and beverages from local partnered restaurants to business/corporate office clients, residential clients, and hotel guests who utilize their services.Through January 2, 2015 I was additionally contracted by Food to You, USA to guide a small team of other independent contractors to perform duties listed above along with the weekly scheduling of contractors to meet demand for services conducted through a small local office. During my tenure I maintained inventory of equipment, solicited partnerships with local restaurants to utilize the services and not only explored and built new client opportunities but also retained professional relationships with client base. Finally, I voluntarily maintained the regional Facebook and Twitter pages (now disabled and deleted).

Greater San Diego Area

From September 2007 to March 2009, as an Admissions Counselor for Ashford University, I communicated with prospective students via telephone and email regarding their enrollment interests. I also assisted them during the enrollment and financial aid processes. We would tour the demonstration online learning environment together, and then I would follow up with these students regarding their progression through their first five-week course. I also had the opportunity to assist the Learning and Development department with the demonstration of the position with new employees during their training period.From March 2009 to January 2010, as a Quality Assurance Auditor for Bridgepoint Education, I harvested and recorded data from Admissions Counselors using our in-house CRM at varying stages during the enrollment process. That data would then be analyzed to compile reports (primarily using MS Excel) to identify key areas of improvement in regard to compliance and the overall student experience. I would also silently monitor communications between Admissions Counselors and students (both prospective and enrolled), evaluate, and report their performance to both first and mid level managers regarding their team's and division's performance via direct meeting, email, and phone. During my tenure as an auditor I helped develop and implement a compliance best-practices job aid and assisted with the training of these guidelines to newly-hired employees utilizing my experience as an admissions counselor. That combination of the job aid and training resulted in a 90% and 82% lead analysis success rate for two out of three enrollment teams monitored for July 2009.From January 2010 until February 2011 I resumed my role as an Admissions Counselor with Ashford University utilizing my experience as an Quality Assurance Auditor to assist and work with both prospective and enrolled students.

Greater San Diego Area

Educated and advised homeowners, prospective home buyers, and realtors on various financing solutions for residential real estate transactions. Analyzed credit worthiness of client and communicated with various residential mortgage lending account executives to determine best rate and payment plan for client.Recommended loan options to client and gathered necessary documents for approval and funding once agreed upon by client.Conducted loan document signings for other loan officers (CA Notary Public until September 2007).CalHFA-certified and familiar with multiple city, county, and state programs offering financial assistance to first-time home buyers

Greater San Diego Area

Recommended and processed service orders for both new and existing telecommunication subscribers, and fielded escalated customer calls in an inbound/outbound call center environment. Assisted with training approximately one hundred employees on contingent internal methods and procedures within sales department, and contributed to the pilot customer retention department and program in 2004.