Paul Cordero Email & Phone Number

Queens, New York

Job Developer- Outsource employment opportunities.- Screen candidates for interviews with appropriate employers.- Follow up with all parties to ensure placement and success.

Assist increasing sales and maintaining payroll.Train and develop team on products and sales techniques. Over see transactions checking for accuracy. Customer service via Phone and internet.Weekly ordering and ensuring that product is available for purchase. Communicate all stock issues and re-design accordingly.Insure the department goals are met and surpassed.

Sales and Customer Care Manager for Fortune 100 Telecom company’s NYC Flagship storeTravel into the market to ensure that the sales representative are knowledgeable on the new products line as well as quarterly incentivesProduced event and external marketing for $5.2 million dollar locationCreated and implemented initiatives that enriched the client experience; also primary contact for issues, escalating to care department when necessaryManaged operations for a team of 23, including payroll, scheduling and time-keepingContinuously recruiting Conducted sales coaching and staff development meetings with teamCoordinated training on consistently evolving product lineOpen/Close the store (register, product count)

Store manager for luxury beauty retailer’s $5.9 million dollar locationTraining and development of a team of 32 “cast members”/ sales professionalsRecruit, interview and hire Reduced the current-year staff turnover from 129% - 62%Effectively increased the CSE (client service evaluation) from a 46% to a 87% averageReceived an astounding 94% operation/sales audit score for 2005Reduced shrink from an almost 7% to a 3%Surpassed 2004 budget by 112%, bringing revenue to $6.4M and also producing 116% growth over prior yearManaged sales forecasting and adjusted goals specific to high/low sellersConducted weekly staff development meeting for sales and management teamsCultivated positive relations with Brand Account Coordinators

Education record

Degree, Business Administration/Communications