Paul Done Email & Phone Number

Kansas City, Missouri Area

Coordinates and prepares procedures, instructions and directives necessary to put new or revised systems or methods into operation.Oversees the design, configuration, installation, and upgrade of various technologies.Identifies opportunities and implement configuration changes that will provide best performance attainable, while meeting business requirementsContributes to the architecture of agency cloud and on-premises solutions; and works with application design to optimize the flow between them.Analyzes systems, reviews designs, and performs usability testing to ensure performance and reliability; enhance scalability, and meet security requirements.

Washington D.C. Metro Area

Serves as a technical project expert/consultant responsible for overall vision and use of Enterprise Applications and Information Management. This includes the definition, structure, integration, quality, security, maintenance, operations, and the implementation of the Applications Optimization Program. Utilizes products, services, and business processes and is responsible for ensuring that the data architecture, design, and governance process is well integrated to support organizational needs, direction and priorities. Plays a key role in challenging assignments, such as planning advanced system projects affecting broad areas of future operations, working closely with client top-agency management, technical client contacts, and contractor contacts. Duties includes, but it not limited to, emerging building technologies, building data analysis, Geographic Information Systems, and complex government applications serving multi-tenant Federal agencies. Provides expert IT technical solutions, advice, guidance, and recommendations to top management officials and other technical specialists in the area of Applications Project Management, some of which are critical in nature and essential to the accomplishment of the agency's mission. Formulates and implements policies that streamline operations, improve efficiency, and capture Government savings in the primary management functions. Develops complex business oriented reports impacting the agency, as well as other Federal agencies. Designs and undertakes data-gathering efforts, comprehensive data studies, and initiatives for all participating Federal Agencies. Defines documents and maintains the Enterprise Applications and Information Management architecture through working with Business Specialists and through reverse engineering of existing data systems and uses.

Skills: AGILE Development, Support Federal Contracting Acquisitions and Management, FISMA Requirements, Defining and Sequencing Activities, Performance Monitoring, OMB Reporting, Risk Management, Stakeholder ManagementSuccessfully deployed GSA Real Estate Exchange (G-REX), the premier federal lease management web-based application using the Appian Business Process Modeling engine.The deployment to multi-regional units across the nation was heralded by agency leadership as “the best deployed national application in PBS [Public Building Service] history”.Developed the FISMA security documentation including System Security Plan (SSP) and creation of contingency planning for a newly creating application. Coordinated the research, solution development and implementation of security finding resolution and quarterly security Plan of Action & Milestone (POA&M) reporting. Instituted recurring and repeatable practices for meeting, communicating, reporting and achieving project results. Led these meetings soliciting involvement, feedback, priorities and fostering an atmosphere of respect and team cohesion. Constructed a methodology and practice for rapid response updates to customer requests. This innovative plan reduced the time and costs from information system support professionals and incorporated application quality oversight. Forged a knowledge store of common support issues experienced by users. The development of this tool empowered support professionals to resolve customer’s issues in the shortest time possible and reduced vendor resource commitments. Organized requirements gathering sessions. Selected and maximized the use of subject matter experts for developing program enhancements. Compiled and constantly synthesized lessons learned from the deployment of the US Federal Government’s largest GOTS and COTS Lease Management and Acquisition web-based applications. Collecting user requirements, defining and sequencing activities, developing solutions

Lead development and support teams supporting School's research and management infrastructure.Develop and implementation technical innovations for research environments and administrative applications.Manage work flow and process-efficiency developments, research and implement best practices applicable to mission goals of the School.Maintain inventory controls and asset management; recognized for accurate asset accounting in multiple inspection audits.Project manager for remodel, infrastructure upgrades, improvements and equipment life cycle management.

Managed the development, maintenance, and support for desktop PC and teaching computer laboratories for the School of Information Technology & Engineering (now the Volgeneau School of Information Technology & Engineering).Supported the management of an Active Directory domain that served the students, faculty and staff of the School. Developed dual booting applications that utilized Fedora and Microsoft Windows configurations in multiple domains.

Provide technical support and consultation to the Office of the University President and Provost's Office. Lead technical infrastructure upgrade and Microsoft Server support (Active Directory, Exchange 5.5 and 2000).Website development and content management for the Administration's departmental websites.

Accounting technician for the Billing and Receivable department of the University's Administrative Accounting.Managed the reconciliation of Independent Accounts and Foundation Accounts. Supported the technical support needs of the School and associated offices.

Administered the account insurance products including AD&D insurance and member death benefits. Monitored loan account credit protection insurance and similar features for the Credit Union.

Ms, Geographical Information System

Certificate, Project Management

Prof Educ, Oracle 10G Database Administration

This class was written from scratch to insure the Oracle 10g approach to database administration as well as the self-managing features are.

Bachelor Of Science, Administration - Information Management

Bachelor Of Science - Bs, Administration - Info Management