Paul Emus Email & Phone Number

Tampa, FL

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

• Tech Manager for team of 8 engineers in 24/7 global operations environment.
• Managed interviewing and hiring, employee reviews, promotions, and team budget.
• Worked closely with Product Managers and Development to plan and implement real-time intelligence campaigns and data roaming solutions. Significant interaction with customers around the world. Continuously applying.
• Team supported several mobile international data roaming applications with high uptime demands.
• Regularly deploy java-based releases and patches to Test and Production environments, run SQL queries, analyze packet captures and much more. Implementing monitors and automation, writing shell scripts, building.
• Regular interaction with customers to resolve subscriber data roaming issues.

Tampa/St. Petersburg, Florida Area

• Tech Lead for team of 6 engineers in 24/7 application support environment.
• Heavily involved in the support of secure interfaces using MQ Series, java, ssh products. Used gsk7cmd, keytool and openssl commands.
• Highly skilled in troubleshooting complex interface problems. Continuously improving app support processes and documentation.
• Team supported 14 applications (many Mission-Critical) on 200+ servers in varying UNIX environments. Maintain up-to-the-minute system health checks and monitoring via homegrown tools and shell scripts; resolve simple.
• Supervised build-out of 14 telecom applications on new equipment. Using current Production and Test environments as a reference model, applications were built to same standards. Team rose to the challenge, migrating.

Tampa/St. Petersburg, Florida Area

• Managed team of 10 engineers in a 24/7 application support environment. Solid UNIX application troubleshooting skills; responsible for 18 applications (many Mission-Critical) on 150+ servers in clustered UNIX and.
• Troubleshot and resolved application issues, often updating stakeholders on problem status and resolution.
• Managed personnel interviewing and hiring, employee performance reviews, project assignment, workload balancing, shift management, 24/7 technical on-call and escalation, budget management; directly involved in.
• Updated executives on high profile projects.
• Team provided up-to-the-minute system health checks and monitoring via Big Brother and hundreds of shell scripts; resolved simple to complex application issues, such as interfacing application problems, server.

Tampa/St. Petersburg, Florida Area

• Provided 24/7 Production Support supervision for a team of 10. Hands-on supervisor; daily UNIX application troubleshooting. Tracked and resolved problems that impacted more than a dozen applications on nearly 100.
• Team duties and responsibilities included: up-to-the-minute system health checks and monitoring via Big Brother and hundreds of Korn shell scripts; resolved application issues, such as interfacing application problems.
• Designed and configured 3 application environments to run simultaneously on single UNIX server, saving Verizon approximately $500k in hardware costs; setup IOConcepts across 3-server environment; promoted to Technical.

Tampa/St. Petersburg, Florida Area

• Provided first-line support for several business-essential Verizon applications in a 24/7 environment.
• Remotely monitored and managed Verizon applications on Sun E10k’s using various tools (Veritas Cluster software, BMC Patrol, Big Brother, and others). Worked with other technical support teams to resolve production.
• Troubleshot application issues; wrote and edited ksh scripts to perform filesystem cleanup, monitoring and other general notification scripts. Promoted to Technical Lead.

• System administrator for HP-Unix tactical LAN (J-class). Highly involved in the administration and operation of HP-UX operating systems (10.20 and 11.x). Experienced in shell scripting and vi editor. Managed user.
• System administrator for NT Server 4.0 and Exchange Server 5.5. User account management, load software (both Windows and Exchange Server), backups and restores. Proficient in NT administration and maximizing Server.
• TCP/IP network design, implementation and support. Installation, configuration and repair of all types of cabling (including fiber optics). Installation of routers, switches and hubs. Configured, tested and maintained.