The Yoga Training and Therapy Centre YTTC is Irelands leading Yoga Training organistaion, established since 1996 and Training appoximately 120 Level 1 yoga Teachers annually.It's sister organisation The Crown Centre operated 5 purpose built yoga studios across Dublin and Kildare offering in excess of 100 classes per week over 7 daysStemming from my interest in Yoga and having trained as a Yoga Teacher with the YTTC, I joined this organisation and operated in several roles across both operations including Operations Management, Training Administration and Course Tutoring.On the Yoga Studio side I managed the day to day operations of the Studios ensuring that they operated efficiently and effectively. With the YTTC my role involved all aspects of administration in relation to the organisation and running of the various training courses annually, including delivering course content as part of my internship/training as a Yoga Tutor.Skills and DisciplinesPersonal OrganisationCommunication SkillsSocial Media MarketingIT Skills (Office, eMail and Mindbody)Office Administration Cash Office and Banking Scheduling and RosteringMembership Management & AdministrationManagement of Maintenance and HousekeepingSales and Marketing of Studios and TrainingBooking and Administration of Training VenuesManagement of Student DevelopmentAttendance and Performance TrackingGDPR Awareness and AdministrationMember Liaison and Customer ServiceLiaison with Certification and Insurance BodiesPreparation of Training Materials and Course ManualsOrganisation of Graduation CeremoniesTutoring and Mentoring of Training CandidatesDelivery of Regular Yoga Classes & Workshops

T2 Barber Rooms is the premier Mens Grooming Salon in Dublin 15 serving the Ashtown and surrounding areas since 2008. I helped form this business as a family run operation expanding an existing hairdressing business Trinity Hair Design operating in Dublin 7 since 2006.In addition I was involved in the expansion of that business to include a hair and beauty franchise oparation Boston Belle Balbriggan and for a period a direct hair and beauty wholesale operation Trinity Distribution (2010-2012)This role involved the day to day administration of all the support functions for the management of the various operations and due to the nature of the business and it's family management, many of the day to day management duties.Skills and DisciplinesDaily Operational Procedures ManagementStock Purchasing and Inventory ManagementStock MerchandisingRecruitment and HRMStaff Training and InductionCustomer Service, Complaint HandlingDirect Sales (Wholesale Distribution)Ordering, Invoicing, and Delivery (Distribution)Communication SkillsSocial Media MarketingIT Skills (Office, eMail and POS)Office Administration Cash Office and Banking Scheduling and RosteringManagement of Maintenance and HousekeepingSales and Marketing of SalonsPersonal Organisation

Network EXpertise and Identity Services NEXIS was a Novell Software Premium Channel Partner. Specialising in Network Software Sales and Services around large scale Government and Corporate Networks covering services such as User Account Management, Database, Authentication and Collaboration Platforms.Focusing on the Government Sector in Ireland, the NHS Health Trusts in Northern Ireland and Corporate Organisations with 150 users or more, NEXIS sought to supply those Clients with Software Licences, Consulting Services, Training and Technical Support.This role involved Field Sales and Account Management, establishing and maintaining strong ongoing relationships to create a strong Sales pipeline for ongoing Business Development.Skills and DisciplinesDevelopment of Sales StrategyResearch, Prospecting and Lead GenerationCommunication SkillsCold Calling and TelesalesField Sales Calls and PresentationsObjection Handling and Sales ClosingOrder Fulfilment with Software VendorChannel Partnership ManagementUp-selling of Consulting ServicesClient Account ManagementScheduling of Consulting Services Administration of Training and Support ServicesOffice AdministrationSales and Marketing Personal OrganisationOngoing Sales Training DevelopmentTechnical and Industry Literacy

National Toll Roads NTR operated the M50 and Eastlink Toll Bridges collecting tolls on licence from the Government for a 30 year and 25 year period respectively.This role involved collecting tolls at the Westlink Toll Plaza on the M50. I secured an additional role as a Staff Trainer under the employee involvement / social partnership programme as part of the Social Partnership Collective Pay Agreement. Selection and Training of Internal Trainers overseen by Professional Development ltd.Skills and DisciplinesCash ManagementCustomer ServiceTraining Programme DevelopmentPresentation SkillsTraining Administration

Working as part of the Dublin based Direct Sales Team, this role involved both Appointment led and Cold Calling sales calls to small businesses selling Income Protection Cover, directly to Employees.Skills and DisciplinesPersonal OrganisationTerritory ManagementTarget Driven Role (Consistently Top Sales Record)Presentation & Communication SkillsSales Pipeline ManagementSales Order FulfilmentPersonal InitiativeOngoing Sales Training Development

One of Irelands best known retailers, Primark opened it's first store in Dublin under the name Penneys in 1969 and has expanded to over 350 stores in eleven countries.I began my career with Penneys as a Trainee Manager in Dublin before becoming a Department Manager at the flagship store in Mary Street. I was then transferred to stores in Carlow and Waterford in accordance with Management Training Programme policy and promoted to Assistant Manager.I was further seconded to a regional Stock-take Audit Team and was involved in Stocktaking throughout the South and SouthEast. I was also involved in Stock Auditing stores in Northern Ireland as part of a major stock export and clearance programme.I returned to Dublin in 1992 serving as Assistant Manager in the Phibsboro and Artane Branches whilst undertaking company sponsored 3rd Level Study.Skills and DisciplinesPersonal OrganisationRetail Departmental and Store ManagementEmployee Training and ManagementStockroom Organisation and ManagementGood Inwards Management and AdministrationCash Office Administration & ManagementKeyholdingMerchandising and MarketingSales ManagementCash Management and BankingMaintenance and Housekeeping ManagementManagement Administration and ReportingDay to Day Operational PlanningEmployee Scheduling and RosteringPayroll Planning and AdministrationSales Monitoring AdministrationStock-take Planning and OversightPhysical Stock AuditingStocktaking Administration and ReportingVariance and Stock Loss InvestigationHealth and Safety Management, Training and AdminStore Security OversightOngoing Product and Management TrainingImplementation of Company Policies

Des Kelly Carpets is a household name in Carpet and Furniture retailing in Ireland for over 50 Years. Based at the Head Office at Cross Guns Bridge, Dublin 7, my role involved showroom sales of bedroom and livingroom furniture.Skills and DisciplinesKeyholderFurniture SalesDelivery Management and AdministrationStock Management and MerchandisingGoods Inwards AdministrationCash Handling and Order ProcessingCustomer Service

Superquinn Operated 11 Supermarkets in Leinster between 1960 and 2005 and was considered a market leader in Supermarket Retailing in Ireland. I worked as a part-time stockroom operative in the Blanchardstown store whilst attending secondary school.Skills and DisciplinesHealth and Safety AwarenessGood inwards AdministrationHousekeeping & CleaningShopfloor Order PickingStock Storage Stocktaking and Wastage Administration

“Dollys” was one of North Dublins best known Cabaret pubs during the 1980s and I worked as a part-time bartender whilst attending schoolSkills and DisciplinesCustomer Bar ServiceCash HandlingStocktaking and Control