Paul Fleming Email & Phone Number

Ireland

CCE on the Heroku Data Engineering Team

Dublin, County Dublin, Ireland

County Dublin, Ireland

County Dublin, Ireland

I work as part of the Internal Tech Support Team. We support all internal employees across the globe using the Follow The Sun model.We support through Cases, Phone support & Live ChatMain duties:* Monitoring queues for cases, calls, live chat and social interactions (chatter)* AD admin, security groups, password management* System Administration and User Management for a broad range of systems both Internal and External* Troubleshooting user problems on Mac, Windows, Linux, Android and iOS* Delivering high level customer service across all mediums while meeting SLAs in line with current business situations* On-boarding of New Hires to the company and help with Merger and Acquisition Projects

County Dublin, Ireland

Main Duties:* Responsible for New Hire and Swap Provisioning for user base of 7000+ across EMEA* Imaging of Linux, Mac and Windows Machines* Safe disposal of all old assets - Blancco Wiping & Secure removal organization* Troubleshooting Network and Provisioning errors with Client Engineering Team* Inventory Management* Audits - Monthly and Quarterly * Stock Ordering* Training of New Staff

Dublin

Negotiation abilities and Communication SkillsTelephone InterviewingUse of CATI softwareData input and analysisEffective Problem SolvingMystery Shopper Calls

Dublin, Ireland

I am primarily involved with the software testing team spearheading the use of Agile methodology in Ireland to bring outstanding business and I.T. solutions to companies.

Phnom Penh, Cambodia

I worked in the kindergarten branch where I was responsible for phonetics classes, music classes and arts and crafts classes.

Changchun, Jilin, China

In R.I.S.E. I was primarily involved with teaching pronunciation, phonetics, conversational skills and natural speaking. I also facilitated the Chinese teachers with helping them to finish all subject based learning classes in math, science and nature studies.

Changchun, Jilin, China

Through this agency I have worked in:- Kindergarten (September 2014 - present day)- Primary School (September 2014 to December 2014)- Middle School (September 2014 to December 2014)- High School (September 2014 to December 2014- Vocational College (September 2014 - December 2014)

Rest Of Guizhou, China

I worked in Xing'Ren Middle School International program. My main duty was to prepare students to go and finish their High School in Canada, where they would also take their IELTS, TOEFL and University enterance exams.

Changchun, Jilin, China

Curriculum Development, Classroom Discipline, Lesson Planning. Extra Curricular Activity Planning. Teaching all ages from kindergarten to adults.

Ranger Status, Information Technology

Diploma, Full Stack Web Development, Computer Software Development

Full Stack Web Development, Computer Software Engineering

Full Stack Web Development, Computer Software Engineering

Comptia Linux+, Linux Systems Administration

Ryt 200 Hour, Yoga Teacher Training/Yoga Therapy

Tesol, Tefl, Tesl, International English Teacher Licence

High School