Paul Morris Email & Phone Number

Portland, Or, Us

Portland, Or, Us

Portland, Oregon, United States

Senior analytics role delivering insights to global stakeholders within AppleCare organization as well as overseeing ML team leveraging predictive analytics for real time customer service insights.

Portland, Oregon Area

Data Analytics working remotely with Apple's AppleCare IVR team.Handle all global business intelligence work for the design team, utilizing SQL, R, and visualization tools.Leverage analytics to understand user behavior patterns and improve both business efficacy and user experience

- Part of a business intelligence team to provide real-time analytics for an e-commerce market research platform- Actively participated in platform strategy discussions for marketplace iterations and platform improvement• Interfaced between the customer experience teams and data engineering team to translate business needs into data projects and client deliverables- Worked extensively with SQL and Microsoft Power BI to pull and visualize data for internal sales, operations, and strategy meetings- Summer end project culminated in brainstorming and pitching a new B2C e-commerce product line for Lucid to the CEO and board members

Houston, Texas Area

-Managed a sales portfolio worth over $30 million in annual revenue -Exceeded revenue and market share sales growth while working with accounts of various sizes, ranging from start ups to Fortune 500 companies, both of existing customers and development of new business-Responsible for assigned accounts plus any new customers acquired through relationships, given they are based in the Houston area. -Customers included Exxon Mobil, Occidental Petroleum, and Newfield Exploration, as well as several smaller independent customer accounts

Greater New Orleans Area

• Worked as an in-house consultant in our client’s technology team, collaborating between cross functional teams in multiple cities on predictive models in the planning phase, real time analytics through the execution phase• Oversaw all data extraction, modeling, and visualizations for engineering proposals and post-project reviews• Daily performance tracking of actual data compared with forecasted data in our model for continuous optimization and improvement

Houston, Texas Area

• Generated regression models for purposes of improving product design and forecasting performance• Compiled and presented data models for internal after action reviews and product design improvements • Presented quarterly performance KPIs to clients

Houston, Texas Area

Engineering Intern working with optimizing gas wells in Oklahoma.

Master Of Business Administration (Mba), Data Analytics

Activities and Societies: Tulane Entrepreneurs Association, Graduate Business CouncilConcentration in Data Analytics

Bachelor Of Science (Bs), Petroleum Engineering