 Installing new software Setting up user accounts, permissions and passwords Installing antivirus protection Fixing network faults Technical support for people using the network Training staff on new systems Day to day admin and monitoring of network use  Planning future improvements Suggesting IT solutions to business problems Making sure all IT meets industry standards Responsible for managing backups  Email ID account setup through E-mail services like POP, IMAP, Google Sync & MS Exchange  Setting up and configuring new laptops and desktops  Completing internal user moves including phones  Patching of network and phones  Creating purchase requisitions for IT hardware/software  Ensuring all software purchased licensing is recorded and maintained  Exchange server mailbox maintenance including archiving mailboxes  Setting up new users and disabling expired accounts in accordance with HR requirements Maintaining local domain server  Maintaining active directory user & computers Administrator rights for users as instructed by team HOD  Maintaining weekly backup & reports. Enabling of remote connection in all system. Local Area Network (LAN) Protocols and Configuration. Computer Network and management (LAN)  Troubleshooting in the Local Area Network.

 Setting up user accounts, permissions and passwords Installing antivirus protection Fixing network faults Technical support for people using the network

 Installation and configuration of Win 98/2000/XP/Vista/WIN 7. Installing of Computer Peripherals, Software and Operating System. User and Group Management.  Administrating Windows OS. Application software Photoshop, Adobe reader, Winrar, Nero, WinZip, Autocad. Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook Express