Pavan Kumar Dharmavaram Giridhar Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Documentation Management:Successfully managed and delivered documentation for multiple releases, ensuring all content was accurate, clear, and user-friendly.Handled bug fixes promptly, ensuring that documentation remained up-to-date and reliable.Maintained a quick turnaround time (TAT) for documentation requests, ensuring timely updates and responsiveness to the needs of the team.Enhancements:Continuously improved existing documentation by incorporating feedback from users and stakeholders.Identified gaps in the documentation and proactively added new content to enhance the overall user experience.Restructuring the Turbine User Guide and the Release Notes as per the product and making it more intuitive.Collaboration with Product Managers and Engineering Managers:Worked closely with product managers to understand new features and document them effectively.It reduced product managers' time spent on documentation, allowing them to focus more on strategic tasks and product development.Collaborated with engineering managers to extract and document technical information, providing a solution to integrate this information into a chatbot.Strategised the connector documentation.Infrastructure Improvement:Conducted thorough research and analysis to identify potential new documentation infrastructure.Identified a cost-effective and collaborative solution for authoring documentation, resulting in a more efficient and scalable documentation process.Forecasted how the new documentation infrastructure could facilitate collaborative authoring and significantly reduce the cost of documentation tools.

Hyderabad, Telangana, India

Responsibilities:Hardware documentation (Datasheets, Reference Manuals, Databooks, Integration Guides, Release Notes)▪ Owned documentation set (six documents) for ARC EM and ARC VPX processor families.▪ Liaised with the SMEs in case of ambiguous, missing, or contradicting information.▪ Led another writer on the hardware documentation project.▪ Acted as the single point of contact for the R&D team.▪ Represented the TechPubs team in hardware core teams (contributed to schedules and design discussions)▪ Performed grammatical reviews and edited the work of other writers.▪ Performed bug scrubs with the R&D team, prioritized, assigned, and closed the bugs.Software documentation (Programming Guides, Release Notes, Installation Guides, Quick Start, C/C++ library Reference Manuals, Performance datasheets)▪ Preparing documentation plan for every quarterly release. This plan lists the new features and the bug fixes to be documented.▪ Publishing the Java help and HTML help sets.▪ Single point of contact for the R&D team.Achievements:▪ Automated RST to HTML publishing using Jenkins jobs▪ Automated the process of extraction signals from code directly into the documentation▪ Automated the process of extracting performance numbers from verification flows into documentation.▪ Abstracted the RST publishing software to a module (docflow) that can be used seamlessly across corporate Linux infrastructure (writers no longer need to install all the necessary tools for publishing HTML from RST).▪ Created process to test documentation against products (options, register descriptions, signals)▪ Saved person-days by introducing RST-based documentation workflow (reduced review time/publishing time)▪ Improved quality of the documentation by creating checklists: editorial, PDF, DITA validation, package▪ Led the audit process for hardware/software documentation

Hyderabad Area, India

Hardware documentation (Datasheets, Reference Manuals, Databooks, Integration Guides, Release Notes)▪ Owned documentation set (six documents) for ARC EM and ARC VPX processor families.▪ Liaised with the SMEs in case of ambiguous, missing, or contradicting information.▪ Led another writer on the hardware documentation project.▪ Acted as the single point of contact for the R&D team.Software documentation (Programming Guides, Release Notes, Installation Guides, Quick Start, C/C++ library Reference Manuals, Performance datasheets)▪ Preparing documentation plan for every quarterly release. This plan lists the new features and the bug fixes to be documented.▪ Publishing the Java help and HTML help sets.▪ Single point of contact for the R&D team.Achievements:▪ Led conversion of unstructured Framemaker to DITA for a customer project, I created: o Best practices for pre-conversion and post-conversion o Checklists for DITA validation o Release Notes templates for DITA releases o Framemaker DITA templates to produce corporate PDFs from DITA

Hyderabad Area, India

Oversaw documentation for Oracle Documaker Suite, including Oracle Documaker Mobile, Oracle Documaker Standard Edition, and Oracle Documaker Enterprise Edition.Achievements:Software documentation (Release Notes, Installation Guides, Quick Start, Enterprise User Guide)▪ Partnered with distributed teams, including development, test, and product management, to maximize technical accuracy▪ Created content from technical specifications prepared by engineers▪ Edited documents across different teams as part of cross-team collaboration ▪ Supported multiple software releases in a year▪ Performed usability tests on products▪ Performed sanity checks on products▪ Segregated complex documents into smaller documents based on use cases

Bangalore

Managed documentation for the Systems Management Line of Business for Dell with a specialization in serviceability tools, including Dell System E-Support Tool, Dell Lasso, Support Live Image, and Dell OpenManage Mobile. Achievements:Software documentation (Release Notes, Installation Guides, Quick Start, User's Guide, and Datasheets)▪ Handled multiple projects concurrently▪ Worked on CLI-based and GUI-based documentation ▪ Created content from technical specifications prepared by engineers▪ Provided editorial support for reference and process documents ▪ Developed videos for various complex scenarios in the product▪ Streamlined workflow for writers and developers by creating a tool to automate release notes generation.▪ Developed the Dell OpenManage Mobile user's guide from concept to completion within a strict timeline.▪ Performed internal audits and provided findings to the team.Awards:▪ On the Spot Award Recipient, Release Notes Tool Development▪ On the Spot Award Recipient, OpenManage Mobile Documentation

Bachelor Of Technology (B.Tech.), Information Technology

Bachelor Degree, Information Technology

Intermediate, Mpc

Intermediate Education

Secondary School Certificate, Ssc

Secondary School Education