Paweł Olszewski

Paweł Olszewski Email and Phone Number

CIO/CTO at CCPORTER @ CCPORTER
Paweł Olszewski's Location
Warsaw, Mazowieckie, Poland, Poland
Paweł Olszewski's Contact Details

Paweł Olszewski work email

Paweł Olszewski personal email

n/a
About Paweł Olszewski

Manager and entrepreneur with over 20 years of experience in Customer Service projects, systems and processes. Pioneer for one of the biggest Contact-Centers in Poland. „Best In Cloud 2016” @ ComputerWorld Award Winner for the best cloud implementation of Contact-Center. Tech freak, focused on team building and changing peoples views. Visionary.

Paweł Olszewski's Current Company Details
CCPORTER

Ccporter

View
CIO/CTO at CCPORTER
Website:
ccporter.com
Employees:
19
Paweł Olszewski Work Experience Details
  • Ccporter
    Chief Information Officer
    Ccporter Jun 2019 - Present
    Warsaw, Mazowieckie, Poland
    View
  • Zadbano Sa
    Head Of Customer Care
    Zadbano Sa Jun 2021 - Apr 2022
    Warsaw, Mazowieckie, Poland
    Starting a professional Contact Center and a transactional IVR system.Introducing APEX Oracle Low Code platform into organization.
  • Dts Transport Sp. Z O.O.
    Head Of Customer Care
    Dts Transport Sp. Z O.O. Sep 2019 - Jun 2021
    Warsaw, Masovian District, Poland
    View
  • Cludo Contact Center
    Contact Center Evolution Expert
    Cludo Contact Center Jan 2017 - Jul 2019
    Warsaw, Masovian District, Poland
    Complete migrations of large on-site contact centers to the Cloud.Migrations from Avaya, Genesys, ININ, Sytel, Cisco etc. Business analysisEnd-to-End Project Management
    View
  • Europapier
    It & Customer Service Manager
    Europapier Jan 2012 - Dec 2016
    Blonie
    Operating in 13 countries of Eastern&Middle Europe, Europapier is one of the biggest distributor of printing and advertising media, with half a billion EUR income and half a million tons of sold products yearly. Currently belongs to Heinzel Group.Major achievements:• Custom developed CRM system, integrated with SAP ERP, webshop and other systems.• ComputerWorld "Best In Cloud 2016" award winner for best implementation of cloud contact center.• Implementation of webshop - integrated with SAP ERP and CRM system
    View
  • Europapier
    Customer Service Manager
    Europapier Mar 2011 - Jan 2012
    Blonie
    Restructuring whole Customer Service DepartmentIntroducing CRM system
    View
  • Debt Trading Partners
    Director Of Operations
    Debt Trading Partners Jul 2010 - Mar 2011
    Warsaw
    Startup Company dedicated to the purchase and collection of debt portfolios with a nominal value from a few to several hundred million zlotys. Most serviced cases comes from the banking sector, telecommunications and utilities.Major achievements:The creation and launch of the Operations Department, including Contact Center and the Legal Office.Implementation of the CRM Debt Manager system and its integration among CallCenter systems, e-court system, call recording, and print house.
  • Netia Sa
    Customer Care Systems Senior Manager
    Netia Sa Nov 2009 - Aug 2010
    View
  • Netia
    Customer Care Systems Development Manager
    Netia Feb 2008 - Nov 2009
    View
  • Netia
    Customer Support Systems Manager
    Netia Aug 2006 - Feb 2008
    View
  • Netia
    Customer Support Systems Manager - Acting
    Netia Mar 2006 - Aug 2006
    View
  • Netia
    Customer Service Development Manager
    Netia Nov 2004 - Mar 2006
    View
  • Netia
    Pabx Systems Administrator
    Netia Jan 2004 - Nov 2004
    View
  • Netia
    Pabx Administrator
    Netia Aug 2002 - Jan 2004
    View
  • Netia
    Customer Support Systems Specialist
    Netia Jun 1999 - Aug 2002
    View
  • Netia
    Customer Support Specialist
    Netia Apr 1999 - Jun 1999
    View
  • Inter-Es
    Service Support Specialist
    Inter-Es 1998 - 1999
  • Inter-Es
    Service Support Specialist
    Inter-Es 1998 - 1999

Paweł Olszewski Skills

Ivr Avaya Contact Centers Integration Call Center Telecommunications Cti Call Centers Project Management Crm Voip Telco Amdocs Clarify Outsourcing Business Process Customer Service Avaya Communication Manager Service Delivery Ip Workforce Management Predictive Dialers It Solutions Avaya Ip Telephony Internet Services Nice Call Recording Customer Experience Unified Communications Pabx Systems Customer Retention Cms Sap R/3 Quality Management Acd Avaya Aes Avaya Aura Debt Management Sip Telemarketing Lean Management Vas Billing Systems Sap Crm Sap Erp Text To Speech Voice Portal Bcm Speech Recognition Mpls Avaya Proactive Contact Ivvr

Frequently Asked Questions about Paweł Olszewski

What company does Paweł Olszewski work for?

Paweł Olszewski works for Ccporter

What is Paweł Olszewski's role at the current company?

Paweł Olszewski's current role is CIO/CTO at CCPORTER.

What is Paweł Olszewski's email address?

Paweł Olszewski's email address is ne****@****zeta.pl

What skills is Paweł Olszewski known for?

Paweł Olszewski has skills like Ivr, Avaya, Contact Centers, Integration, Call Center, Telecommunications, Cti, Call Centers, Project Management, Crm, Voip, Telco.

Who are Paweł Olszewski's colleagues?

Paweł Olszewski's colleagues are Michał Nierychlewski, Drus Dragos Florin, Aleksandra Koc, Noémi Sebők, Vasileios Vouzas, Karina Kownacka, Justyna Milde.

Not the Paweł Olszewski you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.