Technical Support Engineer
Current
Dec 2020 - Present
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Brittany Payton Email & Phone Number
Technical Support Engineer @ IPA™ | Software Support, Customer Success
at
IPA™
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer @ IPA™ | Software Support, Customer Success
Location
Loganville, Georgia, United States
Company size
Who is Brittany Payton? Overview
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Quick answer
Brittany Payton is listed as Technical Support Engineer @ IPA™ | Software Support, Customer Success at IPA™, a company with 111 employees, based in Loganville, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Brittany Payton.
Brittany Payton previously worked as Technical Support Engineer at Ipa™ and Software Implementation Consultant at Medfirst Consulting Healthcare Staffing. Brittany Payton holds Bachelor'S Degree, Computer Engineering from The University Of Southern Mississippi.
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IPA™
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Profile bio
About Brittany Payton
As a Technical Support Engineer, I provide scalable IT solutions for healthcare clients, specializing in Epic and Cerner related applications. I have over 10 years of experience in software implementation, customer success, and employee coaching, and I hold certifications in CompTIA A+ ce and Jira Fundamentals.My mission is to deliver high-quality training and support services to help clients optimize their use of hardware/software systems and enhance their operational efficiency and patient outcomes. I collaborate with internal and external stakeholders to coordinate implementation activities, communicate product concepts, and develop creative solutions. I also evaluate and improve training procedures and performance metrics, using customer feedback and data analysis.
Current workplace
Brittany Payton's current company
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Ipa™
5 roles
Brittany Payton work experience
A career timeline built from the work history available for this profile.
Software Implementation Consultant
Current- Offered client training services via on-site and online interaction to streamline onboarding process for newly implemented systems.
- Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders.
- Communicated effectively with third-party personnel involved in implementation efforts, coordinating activities to maximize progress.
- Studied customers' business processes to customize implementation measures for minimal disruption… Show more
- Studied customers' business processes to customize implementation measures for minimal disruption to operations.
- Evaluated implementation personnel training procedures, taking customer feedback and overall Enduser performance metrics into account when designing future training guidelines.
Aug 2013 - Present
Enterprise Account Manager
- Lead Account Manager within org, increased and maintained 25% sales profit through account analytics, customer relations, and current market review.
- Demonstrated products, responded to questions, redirected concerns and overcame objections.
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
- Developed creative solutions to meet individual client needs.
- Built and cultivated healthy pipeline of customers interested in… Show more
- Built and cultivated healthy pipeline of customers interested in partnering with company.
Nov 2018 - Nov 2021
Help Desk Specialist
Aug 2011 - Oct 2013
Information Technology Support Technician
- Maintained office PCs, networks, and mobile devices for 40 elementary school teachers.
- Monitored systems in operation and quickly troubleshot errors.
- Set up PCs, projectors, and microphones for use in classrooms.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners, and promethean boards.
- Linked computers to network and peripheral… Show more
Aug 2007 - Jul 2011
Team & coworkers
Colleagues at IPA™
Other employees you can reach at thinkipa.com. View company contacts for 111 employees →
NA
Nisar Ahmed Brohi
Colleague at Ipa™
Pakistan, Pakistan
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LR
Lahiri Rodriguez
Colleague at Ipa™
New York, New York, United States, United States
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KS
Kammie Seffens Dotson
Colleague at Ipa™
Savannah, Georgia, United States, United States
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CA
Chassity Armstrong
Colleague at Ipa™
Greater Houston, United States
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EM
Elvis Marte
Colleague at Ipa™
Brooklyn, New York, United States, United States
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KO
Katrina Orr
Colleague at Ipa™
Columbus, Ohio, United States, United States
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AC
Alex Cunningham
Colleague at Ipa™
Buford, Georgia, United States, United States
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KS
Keith Stallings
Colleague at Ipa™
Dacula, Georgia, United States, United States
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KJ
Kyle Joiner
Colleague at Ipa™
Suwanee, Georgia, United States, United States
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BX
Ben Xagas
Colleague at Ipa™
Greater Chicago Area, United States
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Nisar Ahmed Brohi
Colleague at Ipa™
Pakistan, Pakistan
View →
LR
Lahiri Rodriguez
Colleague at Ipa™
New York, New York, United States, United States
View →
KS
Kammie Seffens Dotson
Colleague at Ipa™
Savannah, Georgia, United States, United States
View →
CA
Chassity Armstrong
Colleague at Ipa™
Greater Houston, United States
View →
EM
Elvis Marte
Colleague at Ipa™
Brooklyn, New York, United States, United States
View →
KO
Katrina Orr
Colleague at Ipa™
Columbus, Ohio, United States, United States
View →
AC
Alex Cunningham
Colleague at Ipa™
Buford, Georgia, United States, United States
View →
KS
Keith Stallings
Colleague at Ipa™
Dacula, Georgia, United States, United States
View →
KJ
Kyle Joiner
Colleague at Ipa™
Suwanee, Georgia, United States, United States
View →
BX
Ben Xagas
Colleague at Ipa™
Greater Chicago Area, United States
View →
1 education record
Brittany Payton education
FAQ
Frequently asked questions about Brittany Payton
Quick answers generated from the profile data available on this page.
What company does Brittany Payton work for?
Brittany Payton works for IPA™.
What is Brittany Payton's role at IPA™?
Brittany Payton is listed as Technical Support Engineer @ IPA™ | Software Support, Customer Success at IPA™.
Where is Brittany Payton based?
Brittany Payton is based in Loganville, Georgia, United States while working with IPA™.
What companies has Brittany Payton worked for?
Brittany Payton has worked for Ipa™, Medfirst Consulting Healthcare Staffing, Verizon Business, General Dynamics Information Technology, and Digital Opportunity Trust.
Who are Brittany Payton's colleagues at IPA™?
Brittany Payton's colleagues at IPA™ include Nisar Ahmed Brohi, Lahiri Rodriguez, Kammie Seffens Dotson, Chassity Armstrong, and Elvis Marte.
How can I contact Brittany Payton?
You can use AeroLeads to view verified contact signals for Brittany Payton at IPA™, including work email, phone, and LinkedIn data when available.
What schools did Brittany Payton attend?
Brittany Payton holds Bachelor'S Degree, Computer Engineering from The University Of Southern Mississippi.
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