Responsibilities- Designing, building, and updating client websites (primarily WordPress, but we have a few clients running on Wix, Squarespace, GoHighLevel, Joomla, and other systems)- Creating graphic design elements for client websites- Writing content for client websites, both for product/service pages and blogs- Managing on-page SEO for clients, including linking structure and content optimization- Sending monthly performance reports to clients- Performing monthly quality audits of client websites- Creating, updating, and maintaining client Google Business ProfilesAccomplishments- I've designed some good-looking websites and pages!- Managed Denver Digital Agency's website re-design and branding overhaul, including the design of a new logo- Assisted with improving the Googles rankings of numerous clients

Responsibilities:Implementation and management of the company’s email marketing program, including contact management and content creation.Design and implementation of other marketing campaigns: Flyers, marketing at events, promotions, contests, etc. As webmaster, I manage the ongoing process of updating and improving www.denverprintcompany.com. Implemented improvements include: SEO, content editing, content creation (both graphic and written content), and site navigation. Social Media management - including Facebook, Twitter, and Instagram.Denver Print owns and operates smaller company called ProBanners, which specializes in team banners for youth sports. I manage this division of the company, which has heavy seasonal work in the fall and spring.Accomplishments - I built a new email marketing campaign for Denver Print Company from scratch and was able to grown the active contact list to 2,500+ addresses in a year. - The “close rate” (or, the percentage of print quotes converted into paid orders) had always hovered around 45%. Since beginning the email marketing campaign, the close rate has jumped to 66%. - A primary task of mine early on was to improve, both via content improvement and SEO, Denver Print’s signs page. When I started with the company, the page was ranked 12th on Google for “Custom Signs Denver.” It is now ranked 1st. From my starting date to present, DPC’s overall web traffic increased 20% over the same period in 2015. - Developed and implemented an e-commerce section of the company’s website. (All orders had previously been taken over the phone & through “quote request” forms on the website.)- Denver Print acquired a company called ProBanners, which specializes in youth sports team banners. I managed the merging of the two companies’ business operations. Programs and skills used: - Wordpress - Photoshop - Illustrator - HTML/CSS - Google Analytics - Excel - Active Campaign (email marketing program) - Hootsuite - Magento

Assisting with design and search engine optimization for the company's websites, primarily www.denverprintcompany.com .

- Oversight and maintenance of the EMI billing process, which transfers billing from DISH to their bundled-billing partners.- Participation in direct phone and e-mail communication with DISH bundled-billing partners, primarily to resolve customer billing issues- Correction of equipment and service-level discrepancies between the billing and service on DISH accounts that have HUGHES & Via Sat satellite internet.- Research and resolution of escalated customer issues regarding DISH billing promotions

- Installed and maintained satellite television systems at customer’s homes.- Insured a positive 'face to face' experience for DISH customers

- Installed and maintained highly technical proprietary equipment for Nielsen internet & television ratings, also serving as primary contact between installed Nielsen households in my field area and the company- Completed and updated paperwork (which involved using Word and Excel), data entry, scheduling appointments, handling customer service issues, and tracking inventory for about 65 households- Consistently maintained above-average performance numbers for my field area- Gained extensive knowledge of Nielsen's PC and Web-based internal applications and audio/video connectivity

- Kept trees and shrubs at customer's homes' healthy, by way of fertilization, insect spraying and injections, and watering. - Responsible for some paperwork, equipment maintenance, and new-hire training.

- Employed overhead projectors, LCD projectors, microphones, and mixers for large and small meetings.- Assisting with rigging and large lighting, audio, and video set-ups for general sessions.- Video work including camera operating, video switching, and editing on Avid Express.