Dave Pearson

Dave Pearson Email and Phone Number

Vice President Customer Success and Service Delivery EMEA at Dell Technologies - Virtustream @ Virtustream
mclean, virginia, united states
Dave Pearson's Location
Euxton, England, United Kingdom, United Kingdom
Dave Pearson's Contact Details

Dave Pearson personal email

n/a
About Dave Pearson

An experienced IT executive who has spent over 25 years IT services industry and gained significant experience across all aspects of the IT and business spectrum.I have spent the last 10 years at a executive level operating at board level in a variety of roles within a number of large complex global organisations. I have been responsible for both the strategic and tactical aspects of IT balancing the immediate need versus the long term goal. I have direct operational and service delivery experience across multiple geographies, UK, EMEA and US with a very good understanding of the challenges both legal and cultural across these different regions. Financially I have had responsibility for multi-million dollar operational and investment budgets. I have been responsible for the successful delivery of major service, business and client transformational turnarounds. I have been responsible for new business pursuits ensuring that our "solutions" first and foremost meet the client requirements, that we had a unique selling proposition, that our costs were market competitive and finally that we had a service and solution that could be delivered within the financial and time dimensions of the bid. Previously I have had experience operating in a technology role as a CTO and successfully created a global UK and later global architecture capability, starting from nothing and at peak having over 500 architects operating globally, some 350 of them in the UK. In this role I was also responsible for the definition and deployment of a UK, EMEA and then global technology governance and standards process. I have an energetic and motivational leadership style where I prefer to lead from the front and motivate and inspire others to step up and achieve their full potential as both individuals and leaders themselves. I am always looking to find those who will become the next leaders of our future. I believe in open and honest communication across the organisation at all levels.

Dave Pearson's Current Company Details
Virtustream

Virtustream

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Vice President Customer Success and Service Delivery EMEA at Dell Technologies - Virtustream
mclean, virginia, united states
Website:
virtustream.com
Employees:
822
Dave Pearson Work Experience Details
  • Virtustream
    Vice President Customer Success Management And Service Delivery Emea
    Virtustream Apr 2019 - Present
    United Kingdom
    In this role I am responsible for all aspects of customer success management, project and service delivery, and the profit and loss of our business across EMEA. I work with the sales team on new opportunities, ensuring we have a compelling and competitive offering for our new customers. Once the sale is complete I have responsibility to transition/on-board the customer into Virtustream and then I am accountable for the management of the customer relationship through their time with Virtustream, including growing the relationship, managing day to day issues and incidents, follow up and closure of any issues and finally ensuring that the relationship between the customer and Virtustream is a mutually successful one.
  • Serco
    Managing Director - It Services
    Serco Apr 2015 - Jun 2018
    Uk Wide
    Responsible for all IT delivered to Serco corporately and across Serco's contracts directly to clients and supporting the business service that Serco delivers to those customers.Responsible for reducing spend, improving service and introducing transformation technology changes that enable the business to be more productive and deliver a better service to Serco customers.
  • Fujitsu
    Service Director - Bpo Services
    Fujitsu Aug 2013 - Mar 2015
    Uk Wide
    Working within the Public sector team responsible for the BPO and Print services delivered to HMRC as part of Aspire, MoJ via the courts systems and the Home Office visa services. The print operation management role included the management of a large print operation for HMRC producing and dispatching over 300million items including tax returns, tax codes, income support assessments, etc all dispatched on schedule with zero errors.With HMRC evolution to and move to digital by default I was also responsible for supporting HMRC as they move away from paper based communication to electronic communication.
  • Csc
    Vice President Service Delivery Emea
    Csc Oct 2011 - Jan 2013
    Emea Wide
  • Csc
    Vice President - Service Delivery Uk
    Csc Mar 2008 - Oct 2011
  • Csc Gis Solution Architecture
    Global Director
    Csc Gis Solution Architecture Apr 2001 - Mar 2008
    Global

Dave Pearson Skills

Service Delivery Outsourcing It Strategy Leadership It Service Management It Outsourcing Governance Itil It Management Cloud Computing Service Management Data Center Managed Services Program Management Vendor Management Executive Management Enterprise Architecture It Operations Business Transformation Business Development It Solutions Professional Services Infrastructure Sales Offshoring

Frequently Asked Questions about Dave Pearson

What company does Dave Pearson work for?

Dave Pearson works for Virtustream

What is Dave Pearson's role at the current company?

Dave Pearson's current role is Vice President Customer Success and Service Delivery EMEA at Dell Technologies - Virtustream.

What is Dave Pearson's email address?

Dave Pearson's email address is dp****@****csc.com

What skills is Dave Pearson known for?

Dave Pearson has skills like Service Delivery, Outsourcing, It Strategy, Leadership, It Service Management, It Outsourcing, Governance, Itil, It Management, Cloud Computing, Service Management, Data Center.

Who are Dave Pearson's colleagues?

Dave Pearson's colleagues are Donnie Handley, Brian Postma, Ccie, Sumanth Hegde, Qintao Zhao, Adla Pradeep Reddy, Stefan Ludwig, Masazumi Kuwabara.

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