Pedro Monteiro
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Pedro Monteiro Email & Phone Number

Digital Transformation Manager at Páginas Amarelas
Location: Lisbon Metropolitan Area, Portugal, Portugal 6 work roles 1 school
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Current company
Role
Digital Transformation Manager
Location
Lisbon Metropolitan Area, Portugal, Portugal
Company size

Who is Pedro Monteiro? Overview

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Quick answer

Pedro Monteiro is listed as Digital Transformation Manager at Páginas Amarelas, a company with 233 employees, based in Lisbon Metropolitan Area, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Pedro Monteiro.

Pedro Monteiro previously worked as Head of Customer Success at Páginas Amarelas and Senior Customer Success Manager EMEA at Outsystems. Pedro Monteiro holds Electrical And Computer Engineering, Computer Engineering, Graduate In Engineering Sciences from Instituto Superior Técnico.

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Páginas Amarelas

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Profile bio

About Pedro Monteiro

Results-driven professional with over 20 years of experience in Customer Success, account management, and strategic consulting. Proven track record of driving revenue growth in SaaS environments. Skilled in leadership, strategic planning, and execution, with a strong focus on building and motivating high-performing teams.Core CompetenciesCustomer SuccessCustomer-Centric MindsetStrategic LeadershipRevenue Growth StrategiesTeam Leadership and DevelopmentStakeholder EngagementData-Driven Decision MakingContinuous Process Improvement

Listed skills include Leadership, Platform As A Service, Sap Implementation, Itil Certified, and 40 others.

Current workplace

Pedro Monteiro's current company

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Páginas Amarelas
Páginas Amarelas
Digital Transformation Manager
Lisbon, PT
Employees
233
AeroLeads page
6 roles

Pedro Monteiro work experience

A career timeline built from the work history available for this profile.

Head Of Customer Success

Current

Lisbon Area, Portugal

Managing the Customer Success team, with strong achievements on improving CLTV and reducing churn.Achieved a churn reduction of 1% on 2022 on a 10M ARR.Implementation of Customer Success strategy, including customer segmentation, tailored engagement strategies, automation and playbooks.Full ownership of the hiring, training and management of the.

Jan 2020 - Present

Senior Customer Success Manager Emea

Lisbon Area, Portugal

As a Senior Customer Success Manager, I am ensuring customers are realizing the full value from OutSystems products and solutions across their entire global enterprises.Key responsibilities:- Business, technical, and product knowledge;- Develop/execute effective success plans to drive customer outcomes;- Educate customers on how existing and new product.

May 2018 - Dec 2019

Account Support Manager - Mission Critical And Proactive Services

Lisbon Area, Portugal

Key responsibilities:- Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends;- Review support plan for business indicators and map to HPE service solutions;- Develop and grow assigned customer account relationships;- Act as trusted advisor in the consultant role for.

Nov 2015 - Apr 2018

Account Support Manager And Technical Consultant - Mission Critical And Proactive Services

Hp

Lisbon Area, Portugal

As an Account Support Manager I am responsible for developing and maintaining a strong relationship with my assigned customers. I am acting as the technical reference for customers in planning service improvements drawing on ITIL best practices (as a Subject Matter Expert). I promote and implement HPE support initiatives for Mission Critical customers and.

Jun 2005 - Oct 2015

Customer Technical Support Engineer

Hp

Lisbon Area, Portugal

As a Technical Support Engineer, I was responding to, resolving, and handling technical support calls ranging from basic user questions to issues requiring in-depth technical and problem solving skills. As needed, I was engaging with product engineering to expedite problem resolution, and deliver the highest levels of customer service and customer.

Oct 1999 - Jun 2005
Team & coworkers

Colleagues at Páginas Amarelas

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1 education record

Pedro Monteiro education

FAQ

Frequently asked questions about Pedro Monteiro

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What company does Pedro Monteiro work for?

Pedro Monteiro works for Páginas Amarelas.

What is Pedro Monteiro's role at Páginas Amarelas?

Pedro Monteiro is listed as Digital Transformation Manager at Páginas Amarelas.

Where is Pedro Monteiro based?

Pedro Monteiro is based in Lisbon Metropolitan Area, Portugal, Portugal while working with Páginas Amarelas.

What companies has Pedro Monteiro worked for?

Pedro Monteiro has worked for Páginas Amarelas, Outsystems, Hewlett Packard Enterprise, and Hp.

Who are Pedro Monteiro's colleagues at Páginas Amarelas?

Pedro Monteiro's colleagues at Páginas Amarelas include José Ramos, Solange Morais, Bárbara Figueira, Henrique Silva, and Teresa Mateus Neves.

How can I contact Pedro Monteiro?

You can use AeroLeads to view verified contact signals for Pedro Monteiro at Páginas Amarelas, including work email, phone, and LinkedIn data when available.

What schools did Pedro Monteiro attend?

Pedro Monteiro holds Electrical And Computer Engineering, Computer Engineering, Graduate In Engineering Sciences from Instituto Superior Técnico.

What skills is Pedro Monteiro known for?

Pedro Monteiro is listed with skills including Leadership, Platform As A Service, Sap Implementation, Itil Certified, Proactive Monitoring, Information Security, Salesforce.Com, and Digital Transformation.

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