Develop associates by providing one on one training, recognition, constructive feedback, and creating individual development plans to drive performance. Empower and challenge associates to step out of their comfort zone to learn and grow resulting in exponential growth and leadership skills. Collaborate with and challenge cross-functional leaders to create action and sustainment plans that increase our customer experience into an exceptional rating.

Managed inventory by planning, forecasting, and understanding market trends to maximize margins and accurate pricing. Formulated decisions involving purchasing, negotiating, planning, promoting sales, and business research to maximize revenue. Negotiated inventory pricing to maximize company profits and achieve a minimum of $2,000 savings per unit.

Led a team of thirty associates throughout the unload and stocking process to ensure the sales floor is fully replenished by utilizing team members’ strengths. Increased sales by 15% in four weeks by analyzing and conducting a root cause analysis into the logistics process. Hosted team huddles that included trainings, role plays, and communication to drive sales.Analyzed sales specific reports to identify areas of opportunity and created a plan to focus and increase sales in this area of the business.

Conducted vehicle appraisals by assessing vehicles for structural, mechanical, and cosmetic damage. Led the team of Buyer Assistants by taking initiative and delegating work equally. Challenged and pushed others to reach their full potential by providing effective feedback.Trained and developed associates on job duty processes using standard of work.Communicated effectively with the team to accomplish tasks. Provided solutions to problems and partnered with management when needed.

Followed through on commitments by ensuring all duties for the day have been completed.Developed new ideas to help train new and current associates.Worked with minimal supervision in a fast paced environment. Shooting an average of 500+ photographs per day for display on the CarMax website.Maintained a 100% option accuracy on over 100 vehicles reviewed.