Dennis Perez Email & Phone Number

Longmont, Colorado USA

Executed all aspects of starting and operating a successful retail establishment in a 5,000 square foot showroom, with 25,000 pieces of inventory, and a full staff of employees.

Greater Denver Area

Co-managed project to upgrade Windows OS on 20,000 mission critical servers.Owned analysis, deployment, budgeting, stakeholder relations, resource management and procurement during upgrades.Coordinated global teams to ensure standardized builds and successful application migrations.

Boulder, CO

Developed system for tracking usage and performance of IBM Global Tools Suite. Implemented server environment for IBM India to mirror environment in IBM Boulder. Managed planning, hardware ordering, installation, application testing and deployment. Created metrics to track global environment, network health and tools usage to identify opportunities for.

Boulder, CO

Analyzed processes of internal and external accounts to drive quality improvement. Applied defect prevention methodology through root cause and service metrics analysis. Main point-of-contact for customer accounts during projects to implement process improvements driven by analysis.

Boulder, CO

Managed global work streams implementing LEAN methodologies.Used Value Stream Mapping and LEAN techniques to implement process improvements for a twenty percent productivity increase across the Global Service and Delivery Infrastructure.

Boulder, CO

Managed a team of 12 to 15 employees involved in 3rd level support of internal and external customers.Primary point of contact to C-level representatives of 25 to 30 supported accounts.

Professional Project Manager, Information Technology Project Management

Project Management Fudamentals, Project Management

Basic Blue For Managers, Business Administration And Management, General

Programming Analysist, Computer Programming

Computer Technology Specialist, Information Technology, 4.0