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Perla Lértora Email & Phone Number
Strategic Product Expert
at
Podium
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Strategic Product Expert
Location
Guatemala City, Guatemala, Guatemala
Company size
Who is Perla Lértora? Overview
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Quick answer
Perla Lértora is listed as Strategic Product Expert at Podium, a company with 1436 employees, based in Guatemala City, Guatemala, Guatemala. AeroLeads shows a matched LinkedIn profile for Perla Lértora.
Perla Lértora previously worked as Application Support Analyst III at Monday.Com and Google | Chrome browser and ChromeOS devices Technical support at Telus International. Perla Lértora holds Licenciatura En Administración De Sistemas Informáticos, Computer/Information Technology Administration And Management, Bachelor Degree from Universidad Galileo.
Company email context
Email format at Podium
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Podium
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Profile bio
About Perla Lértora
As a Applications Support Analyst, I perform in-deep, troubleshooting and handle the most complex client inquiries. I have over ten years of experience in providing customer and technical support in different areas, from telephone companies to cloud administrators for IT departments.I am passionate about finding the best solutions for new challenges and learning new technologies. I have obtained certifications from Google and Cisco in technical support fundamentals, networking essentials, and project management. I enjoy working with teams that are passionate for both employees and customers, and that enable me to grow and contribute to the organization's success.
Listed skills include Bill Reconciliation, Domain Name System, Help Desk Support, Process Automation, and 27 others.
Current workplace
Perla Lértora's current company
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Podium
6 roles
Perla Lértora work experience
A career timeline built from the work history available for this profile.
Application Support Analyst Iii
CurrentPerform in-depth troubleshooting and handle the most complex client inquiries Manage and solve assigned cases by providing the best support solution given the client needsInvestigate the root cause of issues by isolating the problem and searching application logsReference technical documentation and aid in building internal knowledge base content where.
Nov 2023 - Present
Google | Chrome Browser And Chromeos Devices Technical Support
Use the Google Admin console to enforce policies for Chrome browser users across managed computers.Enforce policies, install apps and extensions, connect devices to VPN and Wi-Fi networks, and manage other Chrome features via Google Admin console.Set up Google Meet hardware to manage rooms and devices, and assign a calendar to a device
Nov 2019 - Oct 2021
Google Workspace'S | Generalist Technical Support
Troubleshoot and provide support and help end users, to test and repair daily used applications, general software issues and used equipment like Chromebooks and Google Meet hardware.Documented all transactions and support interactions in Salesforce for future reference and addition to knowledge base.Keep track and follow up of items through tickets to.
Jan 2017 - Oct 2019
![[24]7.Ai](https://cimg.aeroleads.com/ln/logos/bc/360383f9a2cd3d0e58a69435336deccb.jpg)
Customer Service Specialist
Managed escalated cases for Citibank customers. Review bank transactions for customer to find any discrepancies on their back statements Help new team member resolve cases by providing floor support
Nov 2012 - Dec 2016
Dec 2009 - Feb 2012
Team & coworkers
Colleagues at Podium
Other employees you can reach at podium.com. View company contacts for 1436 employees →
BB
Brandon Boulter
Colleague at Podium
Salt Lake City Metropolitan Area, United States
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AS
Adam Shaw
Colleague at Podium
Windsor, Victoria, Australia, Australia
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JK
Jordan Knight
Colleague at Podium
Minneapolis, Minnesota, United States, United States
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HT
Hammad Tariq
Colleague at Podium
Punjab, Pakistan, Pakistan
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ML
Mike Liddle
Colleague at Podium
Salem, Utah, United States, United States
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JM
James Mcnab
Colleague at Podium
Melbourne, Victoria, Australia, Australia
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MS
Manpreet Singh Rathore
Colleague at Podium
Melbourne, Victoria, Australia, Australia
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MX
Mergim X.
Colleague at Podium
Greater Seattle Area, United States
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MS
Mckenzie Swanson
Colleague at Podium
Malmo, Nebraska, United States, United States
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AA
Akash Azhar
Colleague at Podium
Islāmābād, Pakistan, Pakistan
View →
Brandon Boulter
Colleague at Podium
Salt Lake City Metropolitan Area, United States
View →
AS
Adam Shaw
Colleague at Podium
Windsor, Victoria, Australia, Australia
View →
JK
Jordan Knight
Colleague at Podium
Minneapolis, Minnesota, United States, United States
View →
HT
Hammad Tariq
Colleague at Podium
Punjab, Pakistan, Pakistan
View →
ML
Mike Liddle
Colleague at Podium
Salem, Utah, United States, United States
View →
JM
James Mcnab
Colleague at Podium
Melbourne, Victoria, Australia, Australia
View →
MS
Manpreet Singh Rathore
Colleague at Podium
Melbourne, Victoria, Australia, Australia
View →
MX
Mergim X.
Colleague at Podium
Greater Seattle Area, United States
View →
MS
Mckenzie Swanson
Colleague at Podium
Malmo, Nebraska, United States, United States
View →
AA
Akash Azhar
Colleague at Podium
Islāmābād, Pakistan, Pakistan
View →
1 education record
Perla Lértora education
FAQ
Frequently asked questions about Perla Lértora
Quick answers generated from the profile data available on this page.
What company does Perla Lértora work for?
Perla Lértora works for Podium.
What is Perla Lértora's role at Podium?
Perla Lértora is listed as Strategic Product Expert at Podium.
Where is Perla Lértora based?
Perla Lértora is based in Guatemala City, Guatemala, Guatemala while working with Podium.
What companies has Perla Lértora worked for?
Perla Lértora has worked for Podium, Monday.Com, Telus International, [24]7.Ai, and Nco Group.
Who are Perla Lértora's colleagues at Podium?
Perla Lértora's colleagues at Podium include Brandon Boulter, Adam Shaw, Jordan Knight, Hammad Tariq, and Mike Liddle.
How can I contact Perla Lértora?
You can use AeroLeads to view verified contact signals for Perla Lértora at Podium, including work email, phone, and LinkedIn data when available.
What schools did Perla Lértora attend?
Perla Lértora holds Licenciatura En Administración De Sistemas Informáticos, Computer/Information Technology Administration And Management, Bachelor Degree from Universidad Galileo.
What skills is Perla Lértora known for?
Perla Lértora is listed with skills including Bill Reconciliation, Domain Name System, Help Desk Support, Process Automation, Payroll Administration, Software Support, Google Workplace, and Chrome Os.
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