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Perran Facey Email & Phone Number

Senior Director of Customer Support at MURAL
Location: Argentina 11 work roles 1 school
1 work email found @mural.co LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email p****@mural.co
LinkedIn Profile matched
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Current company
MURAL
Role
Senior Director of Customer Support
Location
Argentina
Company size
70 employees

Who is Perran Facey? Overview

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Quick answer

Perran Facey is listed as Senior Director of Customer Support at MURAL, a with 70 employees, based in Argentina. AeroLeads shows a work email signal at mural.co and a matched LinkedIn profile for Perran Facey.

Perran Facey previously worked as Director of Customer Support at Mural and Head of Support at Mural. Perran Facey holds Mathematics from Queen Mary University Of London.

Company email context

Email format at MURAL

This section adds company-level context without repeating Perran Facey's masked contact details.

*@mural.co
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AeroLeads found 1 current-domain work email signal for Perran Facey. Compare company email patterns before reaching out.

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Profile bio

About Perran Facey

Ambitious and driven customer service leader, with a passion for troubleshooting and solving problems.Experienced in software development, business continuity and disaster management.

Listed skills include Business Continuity, Team Management, Service Delivery, Troubleshooting, and 34 others.

Current workplace

Perran Facey's current company

Company context helps verify the profile and gives searchers a useful next step.

MURAL
Mural
Senior Director of Customer Support
San Francisco, United States
Website
mural.co
Employees
70
AeroLeads page
Company profile
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11 roles

Perran Facey work experience

A career timeline built from the work history available for this profile.

Senior Director Of Customer Support

Current
Mural

San Francisco, California, Us

Feb 2022 - Present

Director Of Customer Support

Mural

San Francisco, California, Us

Oct 2020 - Jan 2022

Head Of Support

Mural

San Francisco, California, Us

Dec 2019 - Oct 2020

Leiter Support

Insel Gruppe

Bern, Ch

Head of the IT Support team for Insel Gruppe AG

Nov 2018 - Dec 2019

Head Of Csc Steering

Cc Energie Sa

Morat, Fribourg, Ch

Responsible for steering the 2 customer support centres(CSC) for CC Energie through:- Workforce planning- Process optimisation- CSC Agent training- Continuous improvement projects- Knowledge management- Expert support (for complex queries)

Apr 2016 - May 2018

Service Assurance Manager

Salt Mobile

Renens, Vaud, Ch

Responsible for a 2nd-level Customer Service department with 65 staff in-house and 30 near-shore, providing holistic solutions to complex network and billing issues.Main achievements:- Staff satisfaction NPS increased from -20 to +33- Deferred transaction cycle time decreased from several days to under 4 hours- Per-case category SLA implemented, with 75% compliance- Knowledge-sharing programme implemented with the call centre, to improve FCR and reduce handling time on the first contact- Volume of escalations to Ombudscom decreased by over 70%

Jun 2013 - Jan 2016

Team Leader, Residential Technical Support & Mobile Number Portability

Salt Mobile

Renens, Vaud, Ch

Jun 2012 - May 2013

Team Leader, Residential Technical Support

Salt Mobile

Renens, Vaud, Ch

Dec 2011 - Jun 2012

Pda Support Coordinator

Alexis Medical
May 2004 - Oct 2007
Team & coworkers

Colleagues at MURAL

Other employees you can reach at mural.co. View company contacts for 70 employees →

SO Sydney Ostil Sydney Ostil Colleague at MuralStanford, California, United States View → KC Kevin Conde Kevin Conde Colleague at MuralSpringfield, Oregon, United States View → CB Charles Bido Charles Bido Colleague at MuralAustin, Texas, United States View → VT Veronica Tina Tan Veronica Tina Tan Colleague at MuralBacolod, Western Visayas, Philippines View → JK Jim Kalbach Jim Kalbach Colleague at MuralJersey City, New Jersey, United States View → SC Sebastián Cardello Sebastián Cardello Colleague at MuralLuján De Cuyo, Mendoza, Argentina View → AL Alia Le Cam Alia Le Cam Colleague at MuralPhiladelphia, Pennsylvania, United States View → LY Lauryn Yacubich Lauryn Yacubich Colleague at MuralNew York City Metropolitan Area, United States View → EK Emillie Kuo Emillie Kuo Colleague at MuralUnited States View → MH Melissa Helena Freiser Melissa Helena Freiser Colleague at MuralPittsburgh, Pennsylvania, United States View →
1 education record

Perran Facey education

  • Queen Mary University Of London
    Queen Mary University Of London
    Mathematics
FAQ

Frequently asked questions about Perran Facey

Quick answers generated from the profile data available on this page.

What company does Perran Facey work for?

Perran Facey works for MURAL.

What is Perran Facey's role at MURAL?

Perran Facey is listed as Senior Director of Customer Support at MURAL.

What is Perran Facey's email address?

AeroLeads has found 1 work email signal at @mural.co for Perran Facey at MURAL.

Where is Perran Facey based?

Perran Facey is based in Argentina while working with MURAL.

What companies has Perran Facey worked for?

Perran Facey has worked for Mural, Insel Gruppe, Cc Energie Sa, Salt Mobile, and Icm Continuity Consulting Ltd.

Who are Perran Facey's colleagues at MURAL?

Perran Facey's colleagues at MURAL include Sydney Ostil, Kevin Conde, Charles Bido, Veronica Tina Tan, and Jim Kalbach.

How can I contact Perran Facey?

You can use AeroLeads to view verified contact signals for Perran Facey at MURAL, including work email, phone, and LinkedIn data when available.

What schools did Perran Facey attend?

Perran Facey holds Mathematics from Queen Mary University Of London.

What skills is Perran Facey known for?

Perran Facey is listed with skills including Business Continuity, Team Management, Service Delivery, Troubleshooting, Incident Management, Technical Support, Customer Service, and Leadership.

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