Christa Perry Email & Phone Number

O'Fallon, MO

Highly skilled Claims Adjuster adept in analyzing first reports and initiating claim investigations promptly. Proficient in evaluating contracted language, identifying coverage issues, and pursuing recovery to reduce claim costs. Committed to adhering to all statutory and regulatory fair claims practices to ensure compliance with industry regulations..

Fenton, Missouri, United States

• Interacted with drivers and agents professionally by phone, email, and in-person to assist with a variety of business needs
• Managed a high-volume rental program with approximately $13M in yearly sales
• Collaborated with rental partners and management to implement several key changes to ensure future growth, continued safety, efficient workflow processes, and timely refunds
• Managed weekly damage spreadsheet including securing and analyzing documentation to guaranteeaccuracy, notifying agents, managing disputes and inquiries about damages, handling insurance claims,and ensuring correct.
• Developed revisions for systems and procedures by evaluating operational practices and identifyingimprovement opportunities
• Entered and maintains departmental records in the company database

• Established an atmosphere of teamwork by contributing to opportunities to improve employee and patient satisfaction, including self-development, continuing education (personal and technical), and achievingdepartment.
• Maintained accountability for maximizing revenue capture and growth while optimizing cost savings
• Assured accuracy for all business office functions related to demographics, insurance verification, financial counseling, and account collections for all patients
• Demonstrated effective communication and interpersonal skills both written and oral
• Provided support and served as a liaison between patients, physicians, and all other participants of thehealth care team.
• Trained new staff on patient care procedures, phone etiquette, and other office duties