Perry L. Email & Phone Number

Melbourne, VIC, AU

Sydney, New South Wales, Australia

Melbourne, Victoria, Australia

• Develop Power BI dashboards for comprehensive data analysis, facilitating the ACCC inquiry submission
• Transform large data sets into meaningful analytics using Excel models, generating actionable insights to enhance on-time performance, reduce cancellation rates and turnaround time
• Review Precision Time Schedule and delay reasons, providing port-specific recommendations to relevant stakeholders
• Draft Standard Operating Procedure documents relating to flight cancellations

Melbourne, Victoria, Australia

• Achieved a 100% slots compliance rate through strategic scheduling with aviation authorities, over 90% operational compliance and a 100% compliance rate on international permits and codeshare filings in NW23
• Led stakeholder management efforts to balance utilisation hours, slot constraints, engineering requirements and operational concerns
• Delivered practical solutions to Network Planning, Revenue Management and Operations teams, addressing real-time limitations and putting inventories on sale

Melbourne, Victoria, Australia

• Launched Perth-Bangkok and Brisbane-Bangkok routes scheduled in late-2024, utilised financial models to ensure profitability and viability
• Business case lead on discussions with internal stakeholders to drive tactical initiatives
• Created long-term strategies for Jetstar Branded Airlines' network development
• Monitored market capacity and identified new opportunities and trends in the post-Covid environment

Melbourne, Victoria, Australia

• Provided a range of Audit & Assurance services including statutory audits, agreed-upon procedures and completion audits to a wide range of privately owned, publicly listed and global organisations
• Coordinated the planning, execution and completion of audit engagements
• Liaised with Partners and clients' senior management and directors to resolve technical issues and present audit finding reports
• Identified risk areas and executed a risk-based audit approach by understanding client operations and internal control procedures

International

• Performed financial and accounting tasks with no error
• Liaised with partner organisations, attendees and venue providers in over ten locations globally
• Developed registration systems with reconciliation functionality

Melbourne, Victoria, Australia

• Services Australia is an Australian government agency responsible for the delivery of advice and high-quality, accessible social, health and child support services and payments
• Delivered outstanding customer service above and beyond customers’ expectations, awarded with customer compliments
• Surpassed personal daily customer service KPI (127%) with 100% quality of service by using analytical methods in discovering mistakes and swiftly finding solutions
• Received Innovative Solution Nomination Award
• Managed rapid legislative and company changes during COVID-19 crisis
• Employed de-escalation and conflict resolution techniques with agitated customers

Melbourne, Victoria, Australia

• Completed and lodged tax returns for individuals, sole traders, companies, trusts and superannuation funds
• Prepared financial statements, fixed asset depreciation schedule, and set up Single Touch Payroll (STP) and payment arrangement with the ATO for clients
• Performed IAS, BAS, wages and salaries reconciliation, and STP services

Melbourne, Australia

• Established in 1901, One Mission Society partners with local co-workers in over 70 countries to transform all nations by multiplying dynamic communities around the world.
• Fostered and strengthened relationships between sponsors and employees as a financial intermediary
• Remodeled organisation’s database in compliance with Australian Consumer Law
• Developed automated systems to record and calculate employee entitlements

Melbourne, Australia

• Accomplished all work with zero errors, actively listening when receiving information and entering them into the system correctly as it may cause significant delays in producing polling results.

Box Hill, Nunawading, West Footscray

• Bunnings is the leading retailer of home improvement and outdoor living products in Australasia and a major supplier to project builders, commercial tradespeople, and the housing industry.
• Ensured zero error in outsourcing services and processing large volumes of construction orders
• Demonstrated exceptional multitasking ability in supervising deliveries, assisting instore customers, and maintaining 100% compliance in safety measures

Hong Kong, Japan

• Tokai Travel, a travel agency established over 20 years ago with headquarters located in Japan and Hong Kong.
• Provided one-stop travelling services for clients (including but not limited to constructing itinerary, booking flights, transportations and hotels)
• Liaised with relevant government authorities with visa requirements and changes
• Resolved urgent and ad-hoc queries (including but not limited to changes with itinerary, refunds and visa-entry exemptions)