• Attend Daily conference calls to monitor and escalate any issues to management and dispatch teams• Make sure scheduling of Backlog tasks to engineers is done correctly so that Back log levels are kept within given targets.• Responsible for overseeing all engineers within the team are trained to work across multi networks with providing on the job training.• To carry out day to day maintenance of a multi-vendor network (EE, 3UK, Vodafone, O2)• Carrying out Maintenance of Nokia, Ericsson, Huawei and Nortel 2G Bts’s (Metro, Talk Family, Ultra Site, RBS 2000, S8000, bts3900 Flexi edge)• Carrying out Maintenance of Nokia, Ericsson, Huawei 3G Network(Flexi, RBS 3000, Huawei 3900)• Carrying out Maintenance of Nokia, Ericsson, Huawei and Samsung 4G network ( Flexi eNode b, RBS 6000, Huawei 3900,Samsung eNode B) • Maintenance of 19in TX Racks / DDF Racks pulling and replacing cables.• Troubleshooting on the Nokia 2G BSC’s ( hardware swap outs and datafil and site rebuilds)• Troubleshooting on the Nokia 3G RNC’s (Hardware replacement)• Familiar with Nokia MML commands.• Core switch maintenance ( hardware swap outs)• Maintain all core backhaul equipment (Tellabs MSSR, Lucent Psax)• Advance climber ( tower rescue)• Carrying out maintenance and replacement of microwave links(Pcom, NEC, Siae, MRC)• Conducted Antenna Line Test using Anritsu Site Master• Maintenance and replacement of TMA and MHA’s.

Secondment for 7 months• I was responsible for 18 engineers making sure we had 80% availability on a day to day basis.• Making sure work allocation was correctly distributed to all engineers so that SLA’s were met.• Dealing with day to day team admin such as holidays, sick leave and also managing the on call rota for the team.• Producing performance monitoring spread sheets for each engineer every month.• Attending daily conference calls to highlight areas where we may not hit our SLA’s and reasons why.• Dealing with escalated issues from engineers and dispatchers

As Manager of the Ladies development team I looking after girls between the ages of 17 and 21 trying to develop them into first team players by continuing there learning of how to win and prepare them for the physical and demanding elements of WSL football, I over see 2 training sessions a week working to a syllabus on ways to defend and attack.

TUPE'd to Ericsson• Carrying out Maintenance, commissioning and integration of Nokia 2G Metro, Talk Family Ultra Site BTS’s .for the OUK Network• Carrying out Maintenance, commissioning and integration of Nokia 3G BTS sites for the OUK Network(Supreme, optima and Flexi)• Providing new 2meg circuits for expansion of new and existing radio base stations. • Maintenance of 19in TX Racks / DDF Racks pulling and replacing cables.• Troubleshooting on the Nokia 2G BSC’s ( hardware swap outs and datafil and site rebuilds)• Troubleshooting on the Nokia 3G RNC’s (Hardware replacement)• Familiar with Nokia MML commands.• Complete hardware and software upgrades on Nokia 2G and 3G equipment.• Maintain all core backhaul equipment (Tellabs MSSR, Lucent Psax)• Advance climber• Carrying out maintenance and replacement of microwave links(Pcom, NEC, Siae, MRC)• Conducted Antenna Line Test using Anritsu Site Master• Maintenance and replacement of TMA and MHA’s.• Carry out new site acceptances (call test, GPRS test and external alarm test).• Maintain my vehicle stock levels with use of SAP mobile making sure all items are replenished and returned promptly.

TUPE'd to BTmsl• Carrying out Maintenance, commissioning and integration of Nokia 2G Metro, Talk Family Ultra Site BTS’s .for the OUK Network• Carrying out Maintenance, commissioning and integration of Nokia 3G BTS sites for the OUK Network(Supreme, optima and Flexi)• Providing new 2meg circuits for expansion of new and existing radio base stations. • Maintenance of 19in TX Racks / DDF Racks pulling and replacing cables.• Troubleshooting on the Nokia 2G BSC’s ( hardware swap outs and datafil and site rebuilds)• Troubleshooting on the Nokia 3G RNC’s (Hardware replacement)• Familiar with Nokia MML commands.• Complete hardware and software upgrades on Nokia 2G and 3G equipment.• Maintain all core backhaul equipment (Tellabs MSSR, Lucent Psax)• Advance climber• Carrying out maintenance and replacement of microwave links(Pcom, NEC, Siae, MRC)• Conducted Antenna Line Test using Anritsu Site Master• Maintenance and replacement of TMA and MHA’s.• Carry out new site acceptances (call test, GPRS test and external alarm test).• Maintain my vehicle stock levels with use of SAP mobile making sure all items are replenished and returned promptly.

• Maintenance of minor faults on the Nokia 2G and 3G Bts Equipment, including hardware replacement.• Hardware upgrades to increase network capacity• Occasional climber.• Maintenance of microwave radio equipment (Pcom, Siae, Nec MRC).• Carry out new site acceptances (call test, GPRS test and external alarm test).• Providing new 2meg circuits for expansion of new and existing radio base stations. • Maintain my vehicle stock levels with use of SAP mobile making sure all items are replenished and returned promptly.

• Achieve personal production targets while maintaining the required repair quality standards • Perform all repairs, rework, test and documentation steps • Troubleshoots down to the component level, repairs and document all failures• Responsible for fault finding, repair and service.• Repair to include: Hardware level 1, 2, & 3 including Software Applications.• Disassemble/reassemble down to board and component levels.• Repairs accurately• Handle customer requests for technical assistance • .Complete repairs to the required standard and returns them within the designated period