Pete Mcgraw

Pete Mcgraw Email and Phone Number

Application Support Engineer at Lifetouch National School Studios
Pete Mcgraw's Location
Champlin, Minnesota, United States, United States
Pete Mcgraw's Contact Details

Pete Mcgraw work email

Pete Mcgraw personal email

n/a
About Pete Mcgraw

- 30+ years of work experience in IT\IS Software development and support roles- Skilled and knowledgeable in ticket creation, triage, investigation, escalating service incidents and requests- Knowledgeable in ITIL Service Desk, Change Management, and Service Level Management- ITIL Foundation Certified- Demonstrated ability to triage and solve end users problems in a timely manner, or engage the right team to help resolve the issue.- Knowledgeable in SQL scripts- Understands the logic and flow of Java and .Net languages- Excellent communication and interpersonal skills

Pete Mcgraw's Current Company Details

Application Support Engineer at Lifetouch National School Studios
Pete Mcgraw Work Experience Details
  • Lifetouch National School Studios
    Application Support Engineer
    Lifetouch National School Studios Nov 2019 - Oct 2024
    Eden Prairie, Mn
    - Level 2 Service Desk Support- Helped triage application\data problems- Assigned tasks to correct teams- Triage and resolve issues with student photographs before continuing through production
    View
  • Lifetouch National School Studios
    Itil Service Level Manager
    Lifetouch National School Studios Sep 2015 - Nov 2019
    Eden Prairie
    - Assemble teams to triage and resolve major P1 and P2 issues- Held Post-mortem meetings to document and prevent future occurrences- Kept stakeholders and users updated on progress
    View
  • Lifetouch National School Studios
    Foxpro Developer
    Lifetouch National School Studios Sep 1994 - Sep 2015
    Eden Prairie, Minnesota, United States
    - Designed custom UI screens for picture day events- Created and maintained relational FoxPro databases- Wrote OLE links and ActiveX APIs to MS Word and Adobe PDF Maker to create picture day flyers- Wrote and maintained data import\export processes for internal servers
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  • Center For Energy And Environment
    Systems Analyst \ Network Administrator \ Pc Support
    Center For Energy And Environment Apr 1993 - Sep 1994
    dBase developer. Foxpro developer. Novell network aadministrator. PC support.
  • Badger Autobody Supply
    Dbase Developer
    Badger Autobody Supply Oct 1991 - Apr 1993
    Developed a new inventory system with UI.

Pete Mcgraw Skills

Foxpro Music Visual Basic Leadership Databases Microsoft Sql Server Team Building Customer Service Sql Database Design Process Improvement Troubleshooting Visio Agile Methodologies Software Development Xml Visual Studio Piano Microsoft Office Requirements Analysis Html Javascript Php .net Integration Mysql Oracle Sdlc Technical Support Sharepoint Cross Functional Team Leadership Business Analysis Vb.net Web Services Ado.net Access T Sql Iis Asp.net Os X Dbase C#

Pete Mcgraw Education Details

Frequently Asked Questions about Pete Mcgraw

What is Pete Mcgraw's role at the current company?

Pete Mcgraw's current role is Application Support Engineer at Lifetouch National School Studios.

What is Pete Mcgraw's email address?

Pete Mcgraw's email address is pm****@****uch.com

What is Pete Mcgraw's direct phone number?

Pete Mcgraw's direct phone number is +131728*****

What schools did Pete Mcgraw attend?

Pete Mcgraw attended University Of Minnesota.

What skills is Pete Mcgraw known for?

Pete Mcgraw has skills like Foxpro, Music, Visual Basic, Leadership, Databases, Microsoft Sql Server, Team Building, Customer Service, Sql, Database Design, Process Improvement, Troubleshooting.

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