Peter Brooks Email & Phone Number

London Area, United Kingdom

London

London, United Kingdom

London, United Kingdom

London, United Kingdom

Milton Keynes, United Kingdom

I am responsible for growing and developing the commercial sales side of the business.

I was asked to take on the role of Store Manager at the St Neots branch to focus on 'turning around' the branch performance and produce results. The store has consistently performed in excess of targets since my appointment. My day-day to duties include all the below with the additional responsibility of all financial management.

LutonI moved into this role to challenge myself in a more sales driven industry and to widen my knowledge of managing personnel in different environments. My Key responsibilities are; Day to day running of the store including daily maintenance and ordering.Striving to meet targets on a daily, weekly and monthly basis.Using my initiative to drive sales forward and increase profit.To deal with all personnel issues including disciplinary/grievance hearings, payroll and holidays. Responsibility for all marketing and promotion of the store - with specific focus on increasing revenue. Responsibility for daily banking and reconciliation.Compilation and submission of daily/weekly/monthly financial reports directly to Head Office. Management of all customer queries.Sole Responsibility for the Health & Safety Management of the centre.Sole responsibility of the Environmental Management of the centre. Key holder and Alarm Response.Striving to meet sales targets and sales budgets.Responsibility for all store profit and loss accounts

. £1.5 millionGolf Course turnover - £600,000 18 hole and £125,000 on the 9 holeFood and Beverage turnover - £325,000Membership fees £100,000 Driving range £175,000. Annual rounds - 18 hole course 45,000 - 9 hole Par 3 25,000 I was promoted to this position by the Regional Manager who is based at this site and acts as the Centre Manager for the Wavendon Centre. Whilst fulfilling my current role I also provide support to the R.M. with his other sites across the region. My key responsibilities were;Day to day running of the Golf Centre; including golf course, shop, maintenance, bar and catering.Responsible for total of 40 centre staff. Sole management of food and beverage manager, including menu changes and suppliers.Striving to meet targets on a daily, weekly and monthly basis.Using my initiative to drive sales forward and increase profit.Sole responsibility for supplier management for all aspects of the centre i.e. from retail suppliers to green keeping. To deal with all personnel issues including disciplinary/grievance hearings, payroll and holidays. Responsibility for all marketing and promotion of the club - with specific focus on increasing revenue. Ultimate responsibility for daily banking and reconciliation.Compilation and submission of daily/weekly/monthly financial reports directly to Head Office. Management of all customer queries.Sole Responsibility for the Health & Safety Management of the centre.Sole responsibility of the Environmental Management of the centre. Key holder and Alarm Response.

In 2005 I was promoted to the position of Reception Manager alongside my existing role as duty manager. There were 2 other duty managers and I was selected to take up the additional duties. In my capacity as reception manager my tasks included the following additional responsibilities; Sole responsibility for the Golf Reception where all bookings were taken including golf society/corporate days.Responsibility for 8 members of staffResponsible for the recruitment and training of reception staff.Staff Rota's.Ensuring all booking systems and till systems were operational at all times. Ultimate responsibility for customer service and dealing with all customer queries.Responsible for takings, cash reconciliation and banking on a daily basis.Reporting of sales figures to Head Office.Ensuring department and centre are clean, tidy and attractive at all times*Liaise and assist all other departments within the centre such as green keeping and catering.

This role was part of a team of 3 duty managers. The position entailed, directly dealing with customer complaints. I was a Key holder and on alarm call-out duty. Responsible for organising golf days and competitions.