Peter Clark Email & Phone Number

Brisbane, Queensland, Australia

Manage, integrate, monitor and improve business services across MAIS-Q and lead the delivery of projects and actions that drive the development and implementation of enabling strategies and plans, ensuring business continuity, governance and access that meet the agency needs now and into the future, ensuring programs of work are evaluated using robust benefits realisation and lessons learned.

Australia

This position will work closely with the General Manager NDIS LAC, Regional Managers and Area Managers to ensure cohesive and consistent implementation of any and all major service delivery and practice change across all interconnecting aspects of the program.They will have ongoing oversight of the integrated Training and Communication components of the LAC Program.They will be responsible for understanding and managing the implementation of changes due to both internal and… Show more This position will work closely with the General Manager NDIS LAC, Regional Managers and Area Managers to ensure cohesive and consistent implementation of any and all major service delivery and practice change across all interconnecting aspects of the program.They will have ongoing oversight of the integrated Training and Communication components of the LAC Program.They will be responsible for understanding and managing the implementation of changes due to both internal and external factors required on a regular basis by the National Disability Insurance Agency, ensuring they are implemented in a strategic and planned way that ensures consistency across service areas. Show less

This position supports Carers Queensland’s Local Area Coordinator, Partner in the Community Program, as a program wide approach to administer, implement, communicate and report on all NDIS activities in a proactive, accurate and timely manner. The Manager – Quality, Enabling and Sustainability will be responsible for data interrogation and resulting analysis, and will provide high level advice to the Executive Leadership team NDIS LAC PITC on evolving opportunities, potential improvements or… Show more This position supports Carers Queensland’s Local Area Coordinator, Partner in the Community Program, as a program wide approach to administer, implement, communicate and report on all NDIS activities in a proactive, accurate and timely manner. The Manager – Quality, Enabling and Sustainability will be responsible for data interrogation and resulting analysis, and will provide high level advice to the Executive Leadership team NDIS LAC PITC on evolving opportunities, potential improvements or options to remedy performance ensuring contractual compliance. The role has high exposure and engagement with staff, service delivery partners and key internal and external stakeholders in order to ensure the LAC program activities are aligned with service delivery needs and requirements, whilst achieving desired outcomes for people with disabilities, their families and supporters. A key focus of the role is to ensure a program wide consistency and an effective interface between program developments, planning, service design, policy implementation and evaluation and the participant experience within Carers Queensland LAC PITC program. Show less

This position oversees the operational and day to day management of the LAC PITC program in the Rockhampton, Maroochydore and Caboolture/Strathpine Service Areas, including oversight over Team Leaders, Communication Officers, Senior LAC Officers, LAC Officers, Community Development Officers, and administrative staff.The Regional Manager works closely with the Area Managers to ensure cohesive and consistent service delivery across all interconnecting aspects of Carers Queensland’s… Show more This position oversees the operational and day to day management of the LAC PITC program in the Rockhampton, Maroochydore and Caboolture/Strathpine Service Areas, including oversight over Team Leaders, Communication Officers, Senior LAC Officers, LAC Officers, Community Development Officers, and administrative staff.The Regional Manager works closely with the Area Managers to ensure cohesive and consistent service delivery across all interconnecting aspects of Carers Queensland’s business activities, and the implementation of all NDIS contractual requirements. Show less

Brisbane, Australia

This position supports the General Manager to administer, implement, communicate and report on all NDIS activities in a proactive, accurate and timely manner. The position is responsible for data interrogation and resulting analysis, and will provide high level advice to the GM NDIS LAC PITC on improvements or options to remedy performance.

Brisbane, Australia

The overall purpose of the Systems & Training Manager is to ensure that training programs, plans and artefacts are delivered to stakeholders on time, on budget and as appropriate to their need, so that each Anglicare system user can access and use their appropriate systems effectively and efficiently in order to perform their work. The position is accountable for providing a seamless support and change management service of system help, governance, upgrades and improvements as well as… Show more The overall purpose of the Systems & Training Manager is to ensure that training programs, plans and artefacts are delivered to stakeholders on time, on budget and as appropriate to their need, so that each Anglicare system user can access and use their appropriate systems effectively and efficiently in order to perform their work. The position is accountable for providing a seamless support and change management service of system help, governance, upgrades and improvements as well as leadership of a team to bring about this support. Show less

Ensuring that users have adequate access to system training and helpdesk support. The role is responsible for leading a team of training and support officers, overseeing training travel requirements, ensuring that training covers areas that have been flagged in system or data audits and addresses training issues identified through helpdesk requests. The role is also responsible for backend data maintenance and testing of software updates/upgrades and ensuring Business as Usual operation… Show more Ensuring that users have adequate access to system training and helpdesk support. The role is responsible for leading a team of training and support officers, overseeing training travel requirements, ensuring that training covers areas that have been flagged in system or data audits and addresses training issues identified through helpdesk requests. The role is also responsible for backend data maintenance and testing of software updates/upgrades and ensuring Business as Usual operation of the Anglicare systems and processes Show less

Brisbane

Provide comprehensive implementation support to the Business Process System Manager and to provide support on projects that Anglicare Southern Queensland are undertaking; Obtain, assess and interpret information and provide specific recommendations/solutions for data within client systems; Provide system implementation and training support to Client System Users and undertake follow-up reviews; Develop and implement training packages for new processes and systems within the organisation;… Show more Provide comprehensive implementation support to the Business Process System Manager and to provide support on projects that Anglicare Southern Queensland are undertaking; Obtain, assess and interpret information and provide specific recommendations/solutions for data within client systems; Provide system implementation and training support to Client System Users and undertake follow-up reviews; Develop and implement training packages for new processes and systems within the organisation; Provide technical support and advice; respond to queries and problems as logged through the helpdesk tracking software; System Administration, Monitoring, Maintenance, and Control, with General Administration; Identifying and responding to new and emerging trends through skill acquisition, utilising new technology and engaging a continuous improvement approach in work practices. Show less

Training and Support Officer supporting all branches within Anglicare Southern Queensland; Staff training for the use of Procura, Epicor and NERA client management systems; Developing training packages for staff training for Procura, Epicor and NERA; Helpdesk assistance for users facing difficulties and issues within software; Developing processes to assist staff in client management and system use; Onsite support and staff training; Reviewing and updating training packages for staff… Show more Training and Support Officer supporting all branches within Anglicare Southern Queensland; Staff training for the use of Procura, Epicor and NERA client management systems; Developing training packages for staff training for Procura, Epicor and NERA; Helpdesk assistance for users facing difficulties and issues within software; Developing processes to assist staff in client management and system use; Onsite support and staff training; Reviewing and updating training packages for staff development; Shadowing training and assistance, shadowing users to assist and provide support; Client Database management and clean up. Show less

Youth Development Officer servicing 12 communities covering four Local Government Authorities throughout Western Queensland; Manage the Barcaldine Office, staff and volunteer program; Develop, facilitate, and implement opportunities, workshops, and programs for young people and the community that address community and youth needs and issues; Provide one on one support and service to young people; Establish and maintain strong relationships and partnerships with young people, Local Government… Show more Youth Development Officer servicing 12 communities covering four Local Government Authorities throughout Western Queensland; Manage the Barcaldine Office, staff and volunteer program; Develop, facilitate, and implement opportunities, workshops, and programs for young people and the community that address community and youth needs and issues; Provide one on one support and service to young people; Establish and maintain strong relationships and partnerships with young people, Local Government Authorities, Federal and State Government Agencies, Not For Profit Organisations, and the community in general; Support community workers in their day to day service delivery with young people. Show less

Barcaldine

Youth Worker for the Barcaldine Shire Council; Administration of the Barcaldine Youth Centre; and the Youth Council; Develop and implement youth activities, workshops and training for the young people of Barcaldine; Workplace Health and Safety initiatives at the Barcaldine Youth Centre; Developed and managed the clubs financial budgeting, records and reporting; Compiling & completing funding application for the club; Develop policies and procedures for the club and its participants; Monthly… Show more Youth Worker for the Barcaldine Shire Council; Administration of the Barcaldine Youth Centre; and the Youth Council; Develop and implement youth activities, workshops and training for the young people of Barcaldine; Workplace Health and Safety initiatives at the Barcaldine Youth Centre; Developed and managed the clubs financial budgeting, records and reporting; Compiling & completing funding application for the club; Develop policies and procedures for the club and its participants; Monthly reporting on club events, statistic and club activities to Barcaldine Shire Councilors’ and executive staff; Conflict resolution between young people, families and the community; Administrative support including front counter duties, filing, library duties, payroll, banking, mail, and debtors & creditors; Information technology services for council & auspice programs; Upkeep and maintenance of council webpage; Show less

Diploma, Community Health Services/Liaison/Counseling

Certificate Iv, Training And Assessment

Certificate Iv, Youth Work (Community Services)