Peter Hamilton Email & Phone Number

Responsible for Haier's (Haier, Hoover and Candy domestic appliances) field service engineer operations in the UK and Ireland.

Widnes, England, United Kingdom

A family-owned national and international road tanker logistics business. I had full P&L responsibility for their c.£35m region covering the West and South of England. Tasked with establishing a performance management culture and a more detailed understanding and control of the business performance drivers.

Glasgow, United Kingdom

Vallourec is a global manufactuer of tubular goods, mainly for the oil and gas industry. Recruited to drive performance and cultural improvement in a unionised, traditional heavy manufacturing operation I:- Re-structured management team to improve leadership competency and cross-functional collaboration.- Improved production uptime by 33% from Q4 2018 to Q1 2021.- Established a Continuous Improvement function using Six Sigma tools driving efficiency and quality benefits.-… Show more Vallourec is a global manufactuer of tubular goods, mainly for the oil and gas industry. Recruited to drive performance and cultural improvement in a unionised, traditional heavy manufacturing operation I:- Re-structured management team to improve leadership competency and cross-functional collaboration.- Improved production uptime by 33% from Q4 2018 to Q1 2021.- Established a Continuous Improvement function using Six Sigma tools driving efficiency and quality benefits.- Reduced customer quality claims due to production issues to zero (from 5 in 2018). Show less

Glasgow

Amari Plastics is one of the UK brands of a family-owned global product distributuon business. Tasked with turning around a consistently loss-making distribution business with full P&L responsibility and autonomy for strategy development and implementation I:- Defined and commenced implementation of 3 year plan to return business to profitability.- Improved sales and gross profit margins while replacing two-thirds of the original team in first 10 months.- Introduced performance… Show more Amari Plastics is one of the UK brands of a family-owned global product distributuon business. Tasked with turning around a consistently loss-making distribution business with full P&L responsibility and autonomy for strategy development and implementation I:- Defined and commenced implementation of 3 year plan to return business to profitability.- Improved sales and gross profit margins while replacing two-thirds of the original team in first 10 months.- Introduced performance management culture supporting new procedures and standards for quality and quantity of activity required to support sales and service strategy implementation. Show less

Glasgow

Nevis Capital is a small, successful private equity partnership who invest in specialist industrial services businesses and work with the management teams to develop them. I was recruited to take on the MD role in a planned acquisition of an industrial service business which did not complete. I temporarily took on responsibility for consulting in the portfolio businesses, coaching and supporting their management teams to define and implement improvement action plans:- Reviewed the quality… Show more Nevis Capital is a small, successful private equity partnership who invest in specialist industrial services businesses and work with the management teams to develop them. I was recruited to take on the MD role in a planned acquisition of an industrial service business which did not complete. I temporarily took on responsibility for consulting in the portfolio businesses, coaching and supporting their management teams to define and implement improvement action plans:- Reviewed the quality control process of a precision component manufacturer to improve defect rates and pro-active improvement culture- Implemented a new hire management system to support new service proposition in an industrial heating and pipework business- Introduced pipeline data collection and management to help improve sales performance Show less

Glasgow, United Kingdom

Tyco/ADT (now part of Johnson Controls) was a large, global fire and security system business. With full P&L responsibility for c.£40 million turnover (250 FTE) Scotland business providing fire and security system installation, upgrade, maintenance, repair and monitoring services B2B and B2C I led the team to:- focused on more profitable sales, improved installation management and overhead reduction, improving gross margin , EBIT and ROS by over two years.- achieved the safest… Show more Tyco/ADT (now part of Johnson Controls) was a large, global fire and security system business. With full P&L responsibility for c.£40 million turnover (250 FTE) Scotland business providing fire and security system installation, upgrade, maintenance, repair and monitoring services B2B and B2C I led the team to:- focused on more profitable sales, improved installation management and overhead reduction, improving gross margin , EBIT and ROS by over two years.- achieved the safest operational business unit in Tyco globally with no lost-time incident supported by focus on improving behavioural safety.- built a performance management culture in the Operations teams through improved objective setting, monthly 1-2-1’s to drive accountability and regular feedback on performance. Show less

Nottingham, United Kingdom

Johnson Controls is a global industrial services and OEM conglomerate. Tasked with P & L responsibility and the objective to create a unified UK service business and grow it I:- Defined and implemented new operating model creating single UK service business from two separate P&L’s to drive profitable sales growth and operational consistency and efficiency.- Increased sales by c.35%, average gross margins by c.5% and EBIT by c. 300%.- Led successful bid and mobilisation of largest… Show more Johnson Controls is a global industrial services and OEM conglomerate. Tasked with P & L responsibility and the objective to create a unified UK service business and grow it I:- Defined and implemented new operating model creating single UK service business from two separate P&L’s to drive profitable sales growth and operational consistency and efficiency.- Increased sales by c.35%, average gross margins by c.5% and EBIT by c. 300%.- Led successful bid and mobilisation of largest ever maintenance contract for the business. Show less

Uk & Benelux

Identified and implemented opportunities for improving operational consistency, efficiency and effectiveness through best-practice sharing and process improvement.- Defined and implemented process for sales to execution handovers, stage and end-project reviews resulting in 35% reduction in project margin slippage.- Led development of high level quality management procedures for UK industrial refrigeration service business and achieved compliance with company ISO certification… Show more Identified and implemented opportunities for improving operational consistency, efficiency and effectiveness through best-practice sharing and process improvement.- Defined and implemented process for sales to execution handovers, stage and end-project reviews resulting in 35% reduction in project margin slippage.- Led development of high level quality management procedures for UK industrial refrigeration service business and achieved compliance with company ISO certification requirements. Show less

Bradford, United Kingdom

NG Bailey is a large, family-owned ME contracting and maintenance business. I was tasked with working up to board level to programme and project manage change initiatives supporting the implementation of the new corporate strategy.

Leeds, United Kingdom

I led the development of a new contact centre providing a national customer service, service co-ordination, billing and contract administration service to the customers of Bailey Maintenance, the M&E maintenance division of N G Bailey, the largest privately owned M&E contractor in the UK.

Sheffield, United Kingdom

Liberata is a business process outsourcing specialist serving the public and private sectors. My role was to develop relationships with key client stakeholders to develop profitable outsourcing opportunities.

Sheffield, United Kingdom

I led contract teams (c.120 FTE) running the Revenues Service (collection of council tax, business rates and sundry debts) for Sheffield City Council and payroll administration for Kier Sheffield as part of the senior contract leadership team on Liberata's (c.£35m per annum) flagship BPO contract at the time.

Scotland

Univar is a global chemical distributor. I was a member of UK Operations senior management team, reporting to the Operations Director, with specific responsibility for Univar’s Scottish distribution network servicing over 700 customers and generating c.£10 million annual turnover. I also managed Univar UK's first outsourcing contract, running a 25,000 sg ft GMP-complaint chemical warehouse for a blue-chip pharmaceutical chemical manufacturer.

Bradford, United Kingdom

Reporting to the Operations Director working on performance measurement and projects designed to improve the UK distribution network performance.

Bradford, United Kingdom

Responsible for the development of existing and new customer relationships in the West Yorkshire/Lancashire area which resulted in sales revenue targets for a portfolio of c.400 customers being exceeded by c.12%.

Glasgow, United Kingdom

Led the Operations team at Glasgow site covering transport/delivery (own fleet and third party), warehousing, stock management and production functions for the distribution of industrial chemicals across Central and Southern Scotland.

Ma (Hons) 2.1, Geography

Mba, Business Administration

Dissertation (80%): Implementation of Change – “Good Manufacturing Practice and Good Distribution Practice Regulations – Developing.