Peter Hamilton

Peter Hamilton Email and Phone Number

Head of Field Operations UK & Ireland @ Haier @ Haier Europe
brugherio, lombardy, italy
Peter Hamilton's Location
Chester, England, United Kingdom, United Kingdom
Peter Hamilton's Contact Details

Peter Hamilton work email

Peter Hamilton personal email

n/a
About Peter Hamilton

I am a highly adaptable Operations Director and General Manager with operational management, international business and significant P&L experience (up to £50M, 250+ FTE) leading business units, operations and sales teams mainly in industrial services, manufacturing and distribution businesses from multinationals to SME’s, including private equity owners. Purposeful, adapatable, with a consultative leadership style I lead performance and cultural improvement to deliver business objectives by challenging, engaging and developing multi-site and field-based sales and operations teams.I've led and worked with teams in industry sectors as diverse as chemical distribution and council tax collection, industrial refrigeration maintenance and tubular good manufacturing. In service and manufacturing operations, sales, customer service, field and office-based, single and multi-site, multi-nationals and SME's. What is common? - delivering results through the people and managing change.Some key achievements include: Re-established a continuous improvement culture and team in to a unionised, heavy manufacturing operation resulting in a 33% improvement in production uptime over 2 years while reducing customer quality complaints to zero. Defined and implemented a 3 year plan to return a loss-making regional plastics distribution business to profitability. Integrated two regional operations to create a national industrial refrigeration service business, providing a consistent and improved service and customer experience, resulting in new contract wins, including the largest ever maintenance contract for the business.Skills:Leadership of large, multi-site and field-based operations and sales teamsB2B and B2C service operations and manufacturing managementBusiness assessment, strategic and tactical action planning and change managementTeam building and developmentCommercially astuteP&L managementBusiness retention and developmentProcess improvementHealth, Safety and Quality ManagementDiverse industry experience and best practice sharingOperations Director | Service Director | Business Unit Director | Regional Director | General Manager

Peter Hamilton's Current Company Details
Haier Europe

Haier Europe

View
Head of Field Operations UK & Ireland @ Haier
brugherio, lombardy, italy
Website:
haier-europe.com
Employees:
996
Peter Hamilton Work Experience Details
  • Haier Europe
    Head Of Field Operations
    Haier Europe Nov 2022 - Present
    Responsible for Haier's (Haier, Hoover and Candy domestic appliances) field service engineer operations in the UK and Ireland.
    View
  • Suttons Group
    Regional Director
    Suttons Group Aug 2021 - Jul 2022
    Widnes, England, United Kingdom
    A family-owned national and international road tanker logistics business. I had full P&L responsibility for their c.£35m region covering the West and South of England. Tasked with establishing a performance management culture and a more detailed understanding and control of the business performance drivers.
    View
  • Vallourec
    Operations Director
    Vallourec Oct 2018 - Aug 2021
    Glasgow, United Kingdom
    Vallourec is a global manufactuer of tubular goods, mainly for the oil and gas industry. Recruited to drive performance and cultural improvement in a unionised, traditional heavy manufacturing operation I:- Re-structured management team to improve leadership competency and cross-functional collaboration.- Improved production uptime by 33% from Q4 2018 to Q1 2021.- Established a Continuous Improvement function using Six Sigma tools driving efficiency and quality benefits.-… Show more Vallourec is a global manufactuer of tubular goods, mainly for the oil and gas industry. Recruited to drive performance and cultural improvement in a unionised, traditional heavy manufacturing operation I:- Re-structured management team to improve leadership competency and cross-functional collaboration.- Improved production uptime by 33% from Q4 2018 to Q1 2021.- Established a Continuous Improvement function using Six Sigma tools driving efficiency and quality benefits.- Reduced customer quality claims due to production issues to zero (from 5 in 2018). Show less
    View
  • Amari Plastics Plc
    General Manager (Scotland)
    Amari Plastics Plc Dec 2016 - Oct 2018
    Glasgow
    Amari Plastics is one of the UK brands of a family-owned global product distributuon business. Tasked with turning around a consistently loss-making distribution business with full P&L responsibility and autonomy for strategy development and implementation I:- Defined and commenced implementation of 3 year plan to return business to profitability.- Improved sales and gross profit margins while replacing two-thirds of the original team in first 10 months.- Introduced performance… Show more Amari Plastics is one of the UK brands of a family-owned global product distributuon business. Tasked with turning around a consistently loss-making distribution business with full P&L responsibility and autonomy for strategy development and implementation I:- Defined and commenced implementation of 3 year plan to return business to profitability.- Improved sales and gross profit margins while replacing two-thirds of the original team in first 10 months.- Introduced performance management culture supporting new procedures and standards for quality and quantity of activity required to support sales and service strategy implementation. Show less
    View
  • Nevis Capital Llp
    Portfolio Director
    Nevis Capital Llp Feb 2016 - Aug 2016
    Glasgow
    Nevis Capital is a small, successful private equity partnership who invest in specialist industrial services businesses and work with the management teams to develop them. I was recruited to take on the MD role in a planned acquisition of an industrial service business which did not complete. I temporarily took on responsibility for consulting in the portfolio businesses, coaching and supporting their management teams to define and implement improvement action plans:- Reviewed the quality… Show more Nevis Capital is a small, successful private equity partnership who invest in specialist industrial services businesses and work with the management teams to develop them. I was recruited to take on the MD role in a planned acquisition of an industrial service business which did not complete. I temporarily took on responsibility for consulting in the portfolio businesses, coaching and supporting their management teams to define and implement improvement action plans:- Reviewed the quality control process of a precision component manufacturer to improve defect rates and pro-active improvement culture- Implemented a new hire management system to support new service proposition in an industrial heating and pipework business- Introduced pipeline data collection and management to help improve sales performance Show less
    View
  • Tyco
    Regional Director / Gm (Scotland)
    Tyco Oct 2013 - Dec 2015
    Glasgow, United Kingdom
    Tyco/ADT (now part of Johnson Controls) was a large, global fire and security system business. With full P&L responsibility for c.£40 million turnover (250 FTE) Scotland business providing fire and security system installation, upgrade, maintenance, repair and monitoring services B2B and B2C I led the team to:- focused on more profitable sales, improved installation management and overhead reduction, improving gross margin , EBIT and ROS by over two years.- achieved the safest… Show more Tyco/ADT (now part of Johnson Controls) was a large, global fire and security system business. With full P&L responsibility for c.£40 million turnover (250 FTE) Scotland business providing fire and security system installation, upgrade, maintenance, repair and monitoring services B2B and B2C I led the team to:- focused on more profitable sales, improved installation management and overhead reduction, improving gross margin , EBIT and ROS by over two years.- achieved the safest operational business unit in Tyco globally with no lost-time incident supported by focus on improving behavioural safety.- built a performance management culture in the Operations teams through improved objective setting, monthly 1-2-1’s to drive accountability and regular feedback on performance. Show less
    View
  • Johnson Controls
    Operations Director - Industrial Refrigeration Service
    Johnson Controls Aug 2009 - Aug 2013
    Nottingham, United Kingdom
    Johnson Controls is a global industrial services and OEM conglomerate. Tasked with P & L responsibility and the objective to create a unified UK service business and grow it I:- Defined and implemented new operating model creating single UK service business from two separate P&L’s to drive profitable sales growth and operational consistency and efficiency.- Increased sales by c.35%, average gross margins by c.5% and EBIT by c. 300%.- Led successful bid and mobilisation of largest… Show more Johnson Controls is a global industrial services and OEM conglomerate. Tasked with P & L responsibility and the objective to create a unified UK service business and grow it I:- Defined and implemented new operating model creating single UK service business from two separate P&L’s to drive profitable sales growth and operational consistency and efficiency.- Increased sales by c.35%, average gross margins by c.5% and EBIT by c. 300%.- Led successful bid and mobilisation of largest ever maintenance contract for the business. Show less
    View
  • Johnson Controls
    Area Operations Manager
    Johnson Controls Jan 2009 - Aug 2009
    Uk & Benelux
    Identified and implemented opportunities for improving operational consistency, efficiency and effectiveness through best-practice sharing and process improvement.- Defined and implemented process for sales to execution handovers, stage and end-project reviews resulting in 35% reduction in project margin slippage.- Led development of high level quality management procedures for UK industrial refrigeration service business and achieved compliance with company ISO certification… Show more Identified and implemented opportunities for improving operational consistency, efficiency and effectiveness through best-practice sharing and process improvement.- Defined and implemented process for sales to execution handovers, stage and end-project reviews resulting in 35% reduction in project margin slippage.- Led development of high level quality management procedures for UK industrial refrigeration service business and achieved compliance with company ISO certification requirements. Show less
    View
  • Ng Bailey
    Business Change Manager
    Ng Bailey Oct 2007 - Oct 2008
    Bradford, United Kingdom
    NG Bailey is a large, family-owned ME contracting and maintenance business. I was tasked with working up to board level to programme and project manage change initiatives supporting the implementation of the new corporate strategy.
    View
  • Ng Bailey
    Head Of Customer Focus
    Ng Bailey Oct 2005 - Sep 2007
    Leeds, United Kingdom
    I led the development of a new contact centre providing a national customer service, service co-ordination, billing and contract administration service to the customers of Bailey Maintenance, the M&E maintenance division of N G Bailey, the largest privately owned M&E contractor in the UK.
    View
  • Liberata
    Account Development Leader
    Liberata Mar 2005 - Sep 2005
    Sheffield, United Kingdom
    Liberata is a business process outsourcing specialist serving the public and private sectors. My role was to develop relationships with key client stakeholders to develop profitable outsourcing opportunities.
    View
  • Liberata
    Revenues Group Leader
    Liberata Dec 2003 - Mar 2005
    Sheffield, United Kingdom
    I led contract teams (c.120 FTE) running the Revenues Service (collection of council tax, business rates and sundry debts) for Sheffield City Council and payroll administration for Kier Sheffield as part of the senior contract leadership team on Liberata's (c.£35m per annum) flagship BPO contract at the time.
    View
  • Univar
    Regional Operations Manager
    Univar Feb 2002 - Nov 2003
    Scotland
    Univar is a global chemical distributor. I was a member of UK Operations senior management team, reporting to the Operations Director, with specific responsibility for Univar’s Scottish distribution network servicing over 700 customers and generating c.£10 million annual turnover. I also managed Univar UK's first outsourcing contract, running a 25,000 sg ft GMP-complaint chemical warehouse for a blue-chip pharmaceutical chemical manufacturer.
    View
  • Univar
    Logistics Analyst
    Univar Apr 2001 - Feb 2002
    Bradford, United Kingdom
    Reporting to the Operations Director working on performance measurement and projects designed to improve the UK distribution network performance.
    View
  • Univar
    Account Manager
    Univar Sep 1999 - Apr 2001
    Bradford, United Kingdom
    Responsible for the development of existing and new customer relationships in the West Yorkshire/Lancashire area which resulted in sales revenue targets for a portfolio of c.400 customers being exceeded by c.12%.
    View
  • Univar
    Operations Manager
    Univar Feb 1998 - Sep 1999
    Glasgow, United Kingdom
    Led the Operations team at Glasgow site covering transport/delivery (own fleet and third party), warehousing, stock management and production functions for the distribution of industrial chemicals across Central and Southern Scotland.
    View

Peter Hamilton Skills

Change Management Leadership Process Improvement Management Team Building Operations Management Business Strategy Strategic Planning Key Account Management Sales Account Management Outsourcing Negotiation New Business Development Contract Negotiation Crm Security Strategy Implementation Performance Management Business Performance Management Coaching Sales Management

Peter Hamilton Education Details

Frequently Asked Questions about Peter Hamilton

What company does Peter Hamilton work for?

Peter Hamilton works for Haier Europe

What is Peter Hamilton's role at the current company?

Peter Hamilton's current role is Head of Field Operations UK & Ireland @ Haier.

What is Peter Hamilton's email address?

Peter Hamilton's email address is pe****@****jci.com

What schools did Peter Hamilton attend?

Peter Hamilton attended University Of St Andrews, University Of Bradford.

What are some of Peter Hamilton's interests?

Peter Hamilton has interest in Six Sigma Green Belt, Certified Prince2 Practitioner, Six Sigma Green Belt And Prince2 Trained.

What skills is Peter Hamilton known for?

Peter Hamilton has skills like Change Management, Leadership, Process Improvement, Management, Team Building, Operations Management, Business Strategy, Strategic Planning, Key Account Management, Sales, Account Management, Outsourcing.

Who are Peter Hamilton's colleagues?

Peter Hamilton's colleagues are Sezer Yurtseven, David Blacklock, Stefano Bragalini, Tavy Arya, Alexandre Nieto, Hasan Kol, Gheorghe Marius Dragomir.

Not the Peter Hamilton you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.