Peter Hull Email & Phone Number

London Area, United Kingdom

Watford, United Kingdom

Royal Leamington Spa, Warwickshire, United Kingdom

• Supported senior business managers across Retail Operation, Direct Channels and Call Centre operations with all elements of IT changes, including projects and enhancements.
• Responsible for the initiation of Retail and eCommerce projects, involving requirements gathering, solution design, stakeholder management and creation of documentation to support project brief
• Collaborate with wider IT teams to ensure appropriate designs supported the IT strategy
• Negotiate initial contracts with third party providers for provision of services
• Manage day to day enhancement requests between business user and third party providersKey Achievements:- Designed and documented eComet systems migration plan to support single platform solution- Support implementation.

• Responsible for delivery of Retail projects for 2007/8 & 2008/9, with a total budget exceeding £1.5m.
• Program manager for a £12m project that migrated ePOS system onto new platform, including replacement infrastructure and hardware.
• Worked with project board to ensure expectations, frustrations and conflicts were managed.
• Invests time in developing strong working relationships with business peers to help with understanding and overcoming challenges during the project lifecycle.
• Worked with project leader to ensure finances, both capital and revenue, are effectively managed, utilising the change control process to address additional scope.
• Helps with the development of relationships with key third parties that are responsible for software development and the provision of testing services.