Peter Jensen Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

Bloomington, Mn

Bloomington, Mn

Client Advocate and Relationship Manager for one of IDeaS' largest G3 RMS Enterprise Clients. Work to manage and maintain IDeaS' relationship with our Client to facilitate their continued success with our SaaS Revenue Management solution(s).

Sioux Falls, Sd

Create, implement and deploy large-scale Branding and Marketing projects on the LodgeNet system(s) for the largest hospitality brands in North America. Product Guru, Customer Stakeholder and intimately involved in the Product Management, Development and Testing processes for LodgeNet's proprietary PowerPortal™ content management web portal for the cutting-edge Envision™ Interactive HD TV platform. Design, maintain and support guest room marketing products and consult with individual hospitality customers or brands on the best methods to reinforce their branding and reach on the Interactive TV platform to drive guest loyalty and sales. Requires extensive, on-the-fly knowledge of all system capabilities and creative ways to accomplish customer goals. Partnered on successful first install of several first-to-market, cloud connected products, both in the Mobile and Interactive TV realms. Routinely facilitate external and internal customer training and product sales demonstrations, in person or via web meeting. Negotiate deadlines and maintain relationships with numerous internal departments and external agencies necessary for successful project completion.

Sioux Falls, Sd

"Jack-of-All-Trades" position for a start-up wireless mobile internet provider. Duties included a broad spectrum of disciplines; from Product Management, Brand Marketing, Business and Financial Analysis to Customer Service, Sales, and Technical Support. Designed customer-facing product brochures, software installation CD and in-store customer "demo" computer interface with a cohesive Brand voice. Managed databases for, and composed mass emails to customers for marketing projects and customer need-to-know information. Responsible for design and printing of quarterly mass-mailed marketing postcards. Point of contact for any customer billing issue/question due to in-depth knowledge of web-based billing system processes, troubleshooting and back-room systems integration. Assisted Market Manager/CEO with any duties directly related to success and planning of business. Backup contact for after-hours network outages. Crucial in moving the business from zero customers to over 3200 customers in two years. Customers included a broad spectrum of demographics; from the City of Sioux Falls to John Q Public.

Sioux Falls, Sd

Sales and customer service excellence in addition to assisting Kiosk Manager by resolving daily operational issues and handling customer escalations. Maintain and operate inventory management system for hundreds of items. Train, support and lead Retail Sales Associates in order to maximize sales and provide excellent customer service in a fast paced, ever changing environment.