Peter Kemp Email & Phone Number

Chertsey

Walton-on-the Hill

Supporting the cleaning services contracts

Weybridge

• Distribute helpdesk requests to the appropriate engineer/sub contractor,
• Monitor and update Maximo (Helpdesk monitoring system) ensuring SLA’s are met.
• Arranging repair works with on site maintenance team and sub contractors in line with H & S.
• Project Manage the sites Business Cases.With guidance from the engineering team, I collate the quotes and raise Business Cases to support out of scope works and works over the agreed repair threshold. Using formulated.
• Raise Requisitions and issue Purchase Orders.
• First check Risk Assessments, Method Statements and COSHH documentation and schedule work.

Weybridge

• Using Concept (Helpdesk logging application) to generate and issue work orders to engineers.
• Handling the invoices and ensuring the work carried out matches the purchase orders before submitting and tracking through Finance.
• Liaising with Cleaning Manager and Mailroom staff to meet the client’s requests.
• Regular meetings with the Soft Services Senior Manager, Sub Contractors and Client.
• Site meetings and walk around's with Grounds Maintenance and Pest Control Contractors.
• Control and action site telephony requests, Trained user of Mitel 3300.

Worthing

• Lloyds TSB Registrars/EquinitiLead Tester Jan 2006 to Feb 2008
• Efficiently tested new code enhancements to existing web based platforms.
• Successfully drafted the majority of the team’s test scripts.
• Set up the initial defect reporting documents to capture and track issues.
• Liaised with Service provider in resolving defects.Key achievement Highlighted a number of serious defects which resulted in functionality being temporarily withdrawn until fit for purpose.Lloyds TSB RegistrarsBusiness.
• Assisted with the delivery of new functionality for numerous Retail Investment Products

Bec General, Business Administration And Management, General, Pass

Activities and Societies: Events Team Part of the Student Union who helped arrange events against other local colleges. Tennis, Cricket.

Cse Good Level Passes At, Maths, English And Chemistry