Peter Mcaleer Email & Phone Number

Leeds, Gb

Leeds, England, United Kingdom

Working support tickets and attending sites in the UK and Germany for preventative maintenance visitsCommunicating via email and phone to resolve customer IT issuesPerforming preventative maintenance on site in line with customer standardsManaging contacts and inventory Managing and fixing cloud and on site backupsCreating or updating documentation to assist in training or troubleshootingManaging staff remotely in EuropeTraining new staffSkills developed: Problem solving, written documentation, communication

Leeds, England, United Kingdom

Taking calls and assisting customers with their banking needs.Listening to customers needs and fulfilling them in line with procedures.Guiding customers through digital installations and troubleshootingDealing with sensitive informationExcellent time managementSkills developed: Outstanding communication skills, Close attention to detail, Ability to stay calm in emergencies

Leeds, United Kingdom

• Managed team of 3 office workers and presided over day to day running of the company.• Consulted with the public, purchasers, utility companies, contractors and local authorities on multiple residential and commercial property projects.• Provided excellent service, working under pressure to achieve tight deadlines.• Utilised Photoshop to edit and colour building plans. • Compiled and shared information via cloud storage to team members across multiple companiesSkills developed: communication, teamwork, flexible to work on variety of projects.

York, United Kingdom

• Collaborated with York Dungeon as part of their Rat Café events.• Educated the public about the animals as pets.• Answered questions posed by the attendees.• Handled the pet rats and ensuring that they and the public were safe.• Succeeded in selling out all events in 2018Skills developed: interpersonal, presentation, customer service.

West Yorkshire, England, United Kingdom

• Chaired the committee of the club for 2017/2018.• Delegated tasks to committee members to complete at shows.• Organised face to face meetings for committee members.• Formulated, authored and implemented a comprehensive complaints procedure.• Successfully oversaw full complaints procedures from start to finish.• Performed meet and greet duties to members and the public at shows.Skills developed: leadership, conflict resolution, organisation

Bradford, United Kingdom

• Created and redesigned Standard Operating Procedure documents.• Learned how each piece of machinery worked to better understand how they operated.• Incorporated video to documents to show correct practises.• Increased productivity after issuing new documentation for machinery.• Decreased number of accidents went down due to newer, clearer documentation.Skills developed: accuracy, attention to detail, written communication.

Leicester, United Kingdom

• Set up the studio for live bands on weekends.• Late night DJ during weekdays.• Adapted to live broadcast conditions, including fixing any technical faults.• Ensured that all work was kept to a tight schedule.• Produced and implemented a station wide library management program for all music and sounds files.Skills developed: adaptability, problem-solving, working under pressure

Post Graduate Diploma, Computer Games And Programming Skills, Pass

Bachelor Of Science - Bs, Music, Technology And Innovation, 2.2 Hons