Peter Muddiman Email and Phone Number
As a results-driven leader, I have extensive experience in sales strategy and operations management within the security and life safety industry. I have proven track record of driving sales growth and enhancing operational efficiency through innovative security solutions. In addition, I am adept at building strong client relationships and leading cross-functional teams to achieve organizational goals.KEY ACHIEVEMENTS: • Oversaw the successful delivery of products, installation services, and SaaS solutions.• Achieved a 100% client satisfaction rate by understanding and meeting specific client needs.• Led and trained multiple technicians, maintaining a service return rate of less than 1%.AREAS OF EXPERTISE: • Operational Leadership• Sales Techniques• Customer Service• Security & Life Safety• Client Services• Security Applications• Strategic Planning• Security Integration• Technical Sales• Revenue Growth• Client Retention• Process Improvement
All Security Co., Llc
View- Website:
- allsecuritylocks.com
- Employees:
- 3
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Director Of OperationsAll Security Co., Llc Jan 2022 - PresentNew Bedford, Ma● Facilitates team cohesion across client service, technical, and leadership positions, improving operational efficiency.● Identifies hidden talent, leading to increased team productivity and morale.● Enables team members' success through positive reinforcement and strategic support.● Directs operations with a people-focused approach, enhancing overall client satisfaction.● Demonstrated proficiency in project engineering, sales engineering, customer experience management, CRM, security engineering, program implementation, process improvement, strategic planning, leadership, and SaaS.
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Service & Install ManagerAll Security Co., Llc Oct 2020 - Jan 2022New Bedford, Massachusetts, United States● Directed processes that increased annual revenue through a people-focused approach.● Delivered a 100% client satisfaction rate by understanding and meeting specific client needs.● Ensured departmental success by implementing efficient procedures and fostering team collaborations.● Managed installation services, leading to significant improvements in customer satisfaction and retention.● Enhanced operational performance by refining processes and addressing client feedback efficiently.● Utilized skills in project management, employee training, customer satisfaction, field installation, customer experience, and system design.
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Lead TechnicianDouble D Locks, Inc. & Double D Security Solutions, Inc. Jan 2016 - Oct 2020Warwick, Rhode Island, United States● Serviced clients across multiple states, maintaining a return service rating of less than 1%.● Led and trained multiple technicians to enhance operational efficiencies and customer satisfaction.● Drove business growth by delivering exemplary customer experiences.● Managed client relationships to ensure high levels of service and repeat business.● Gained experience with access control, door/frame installations, commercial locksmithing, electronic locking, customer satisfaction, electro-mechanical troubleshooting, high security lock, master key administration, and safe/vault service. -
Locksmith TechnicianDouble D Locks, Inc. & Double D Security Solutions, Inc. Jan 2014 - Jan 2016Warwick, Rhode Island, United States
Peter Muddiman Education Details
Frequently Asked Questions about Peter Muddiman
What company does Peter Muddiman work for?
Peter Muddiman works for All Security Co., Llc
What is Peter Muddiman's role at the current company?
Peter Muddiman's current role is Director of Operations | Sales Strategy | Security Solutions.
What schools did Peter Muddiman attend?
Peter Muddiman attended Community College Of Rhode Island.
Who are Peter Muddiman's colleagues?
Peter Muddiman's colleagues are Omeilys Falu, Matt Vianna, Gonzalo Gaston Aveiro, Erin Baptiste, Mercysharam Kabirinage, David Decamp, Scott Grady.
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Peter Muddiman
Australia -
2vale.com, cqfibreglassdirect.com.au
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