Peter Quach Email & Phone Number

Derwood, MD

• Managed a book of major accounts focusing on Search Engine Marketing, Display, Social and Video Advertising services.
• Managed accounts through the life-cycle of the account starting with on-boarding to regular day to day account management.
• Planned advertising strategy on a monthly and quarterly basis with clients.
• Identified opportunities to enhance a client's advertising portfolio.
• Deployed A/B testing and CRO tactics to improve account performance.
• Cross trained and cross mentored newer members of the team.

Silver Spring, MD

• Responsible for providing technical support to Discovery Communications employees throughout all offices around the world.
• Supported users for software, hardware, and networking issues both remotely and in-person.
• Ensured that Service Level Agreements were being met and exceeded.
• Remotely worked with IT teams in offices around the world, including the United States, Europe, and Singapore.
• Provided support for Windows and Mac OSX operating systems.
• Supported over 400 applications, including Microsoft applications, Adobe applications, and other industry-leading and in-house applications.

• Responsible for several aspects of the business including project management, business development, IT, web design, operations, sales, payroll, and more.
• Developed and managed all projects for the business including web site, e-commerce solution, shipping and order fulfilment, customer support, digital marketing, and more.
• Implemented Customer Relationship Management solution.
• Handled all financial aspects of the business including profit and loss, invoices, asset turnover and more.
• Integrated Google Apps for Business to manage all the e-mail accounts, cloud storage, and collaboration capabilities.
• Developed and managed online marketing campaigns with Google Adwords and social media sites, including Facebook Ads, Twitter, and The Fancy.

Bachelor Of Science (B.S.), Information Systems Management And Business Administration

Activities and Societies: Upsilon Pi Epsilon, National Society of Leadership and Success, Received National Engaged Leader AwardDouble.

Certificate, Management Foundations

Activities and Societies: Upsilon Pi Epsilon, National Society of Leadership and Success

High School Diploma, General Studies

Activities and Societies: Student Alliance for Justice and Education