Peter Rowe Email & Phone Number

Denver, Colorado, United States

Broomfield, Colorado, United States

• Serve as the primary point of contact for multiple Client Onboarding projects, owning the success of the each unique implementation from start to finish
• Lead the design of the relational object model and configuration of the CRM based on our clients' business requirements
• Build process flows and automation to streamline procedures and provide data enhancements for our clients
• Analyze information, reports, etc. to determine trends/potential issues and make recommendations based on industry best practices that we have encountered

Denver, Colorado, United States

• Efficiently manage the conversion of our clients’ data into BenefitPoint throughout the course of the implementation lifecycle
• Key conversion resource for our Brown and Brown Program, converting 8+ offices per quarter to BenefitPoint
• Assigned role of subject matter expert for BenefitPoint conversions within Delivery Center, taking ownership of creating documentation for the department and establishing more efficient processes for new hires
• Helped develop Professional Services Methodology for BenefitPoint conversions and offerings
• Onboarded six new BenefitPoint Implementation Consultants through an eight week intensive Boot Camp, followed by regular assistance and training throughout their first assignments.

Denver, CO

• Regularly exceeded KPI metrics for billable hours, project duration, and customer satisfaction responses
• When resourcing issues arose, I quickly became the primary conversion analyst for BenefitPoint within the company, working on conversions for our largest customers, such as Brown & Brown, HUB, MMA, and others
• Assisted with presales scoping tasks through providing an understanding of the technical requirements needed to meet specific clients’ requests

Greater Los Angeles Area

• Educate customers on effective use of software solutions through leading classroom style training and providing live support during implementation.
• Assisted dealership ownership and management in developing and refining business processes tailored to their specific goals and concerns
• Led team of specialists during full-store installs as we transitioned the dealership over from a competitor’s dealership management software to Reynolds and Reynolds’.
• Communicate effectively through establishing credibility and rapport with a variety of persons, from dealership owners and general managers to shop technicians and porters
• Provided extensive support to high level management on reporting solutions, including creating custom reports using conditional logic
• Consistently grow in expertise of Fixed Operations software solutions provided by Reynolds through research, training and first-hand experience

Greater Los Angeles Area

• Developed business leads for MK Consulting throughout Southern California through establishing first-time connections with potential clients, providing them a brief description of our services
• Promoted MK through developing content for email campaigns and helping to improve promotional materials
• Received training in successful consultation and business coaching practices during company meetings in order to have a fuller understanding of the deliverables being offered by MK Consulting

• Assessed and supervised housing issues that arose within living areas and developed and coordinated solutions
• Gained strong communication skills as we often spoke with students directly about the housing issues
• Experienced working within an office setting, organizing memos to be delivered to various students

Wayne, PA

Lampeter, PA

• Worked with summer custodial group to clean and sanitize all surfaces of all classrooms in L-S Schools in a safe and efficient manner.
• Learned to use a variety of cleaning equipment to help more effectively clean floors, furniture, windows and other surfaces.

Lancaster, Pa And Surrounding Areas

• Operated various types of equipment used for floor care maintenance such as automatic scrubbers, floor machines, wet/dry vacuums and burnishers
• Performed various floor maintenance functions in accordance with standard techniques and procedures, including dry mopping, wet mopping, scrubbing, buffering, stripping and re-waxing
• Created invoices for summit services each month and kept financial records used for taxes at the end of the financial year