Peter S. Email & Phone Number

United States

Setting project goals and coming up with plans to meet those goalsMaintaining project timeframes, budgeting estimates and status reportsManaging resources for projects, such as computer equipment and employeesCoordinating project team members and developing schedules and individual responsibilitiesImplementing IT strategies that deliver projects on.

Managed and scheduled technician to go to different sites to install Wireless access points provided remote technical support and verified that install was completed successfully by confirming and testing configurations

Greater Chicago Area

• Gather information on assigned clients (e.g. company size, needs and pricing plans)
• Contact clients to understand their requirements and work on a sales plan
• Provide after-sales support to retain customers
• Ensure prompt and accurate answers to clients’ queries
• Build strong client relationships, through regular communication
• Report on the status of accounts

Greater Chicago Area

• Managed a Field vendor network over 9000 technicians with low voltage and electrical skills sets
• Actively recruited field vendors executing vendor agreements and making sure the field vendors had proper insurance requirements in accordance to state law.
• Negotiate field vendor rates and payment terms. To maximize profit
• Conflict resolution for disputes on site, billing disputes, and breach of contract escalations
• Provided project management for different projects - dispatched and scheduled manage SLA’s
• Consistently follow-up with invoice approvals and support personnel to ensure timely application of invoices and provide re-billing support as necessary.

Elk Grove Village, Illinois

• Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.
• Organizing, attending and participating in stakeholder meetings.
• Documenting and following up on important actions and decisions from meetings.
• Preparing necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining project changes.

Des Plaines, Illinois

• Ensured customer satisfaction by analyzing shipments and proactively identifying potential issues for resolution.
• Increased revenues by strengthening carrier relationships and building carrier lane capacity.
• Maximized profits by effectively negotiating carrier pricing.
• Located carrier capacity by utilizing multiple carrier databases within operating system and web based applications.
• Managed B2B relationships for Major Relocation Company.
• Maintain average profit margin of $365 per request.

Des Plaines, Illinois

• Oversees scheduling pickups and deliveries at specific terminals.
• US Customs requirements need to be met (AES, Cover letters, etc)
• Gather necessary information to prepare rates and quotes, and provide rate and transit options to customers
• Ensure that all required documents are scanned and sent to freight carriers in a timely manner.
• Ensure that all vehicle titles and invoices are sent.
• Keep track of shipment tracking and status and provide such information to the customer.

Buffalo Grove, Illinois

• Talking up 150 to 200 inbound calls
• Helping to connect patients to their dispensing specialty pharmacy
• Taking new patient enrollments
• Knowledge of specialty medications
• Knowledge of medical diagnosis codes
• Working with provider offices and insurance companies to provide excellent customer service

Des Plaines

• Provide Risk Management through the timely escalation of defaulted contracts to management for direction and remediation solutions
• Work with Customer Accounts Manager and the Legal & Compliance team to manage legal files
• Provides assistance in resolving title and insurance deficiencies, as well as handling insurance wrecked or totaled equipment issues
• Demonstrates a positive attitude, quality work ethics, works well with others, and respectful of other associates at all times
• The position works in a cooperative team environment to provide value to customers (internal or external)
• Place or receive calls in priority order as established by management

Winnekta

• Build strong rapport with clients and coworkers
• Assists in generating new business and maintaining profitable client relationship
• Establish cohesive relationships with other lines of business creating an continuous referral stream
• Exceeded sales exceptions
• Achieves branch loan, deposit and retention goals e exceeding revenue goals
• Follow Banking procedures and regulations

Evanston

• Engaged in proactive practices to build and maintain client relationships
• Identified client’s needs and recommended appropriate products and services
• Diagnosed and resolved customer issues
• Utilized networking and training to drive sales
• Executed customer transactions, including deposits, withdrawals, money orders and checks

Skokie

• Engaged customers provided excellent customer service
• Answered question regarding products
• Excel in Credit Card sales
• Maintain a cash drawer
• Monitor customer warehouse inventory levels and submit comprehensive inventory reports each week.
• Collaborate with Management to create attractive sales floor displays and make sure that our product is prominently displayed.

Bachelor Of Business Administration (Bba), Business/Corporate Communications

General Studies