Peter Schultz Email & Phone Number

Fleetwood, PA

Valley Forge, PA, US

Security vulnerability analysis and remediation

Wayne, PA, US

Current client is a large Financial Services provider. I'm providing IT Operations Consulting and Infrastructure Support. Working in SCCM, vSphere, Horizon view, MS Office, FollowMe Print, Service Now and much more.

Philadelphia, PA, US

• Revised IS Service Delivery methods and helped develop a Tactical Operations Center (TOC).
• Coordinated the Tech Admin team’s Devices service line, providing 2nd level hardware, software, Active Directory support and security for over 25,000 clients.
• Member of the IS Change Advisory Board, the IS Employee Advisory Team and the Hospital Downtime Committee; End User Advocate.
• Promoted technical functionalities, service integration points, industry road maps and best business practices, across multiple Operations and Engineering teams.
• Product development and testing, version change control, new product deployment and service decommissioning.
• Development of IS policies, standards, operational run-books, and educational materials for both IS staff and clients.

• Second / Third Level IS Operations support
• Coordinated the CTT’s support/project efforts with the Principals and Supervisors of other IS teams.
• Responsible to IS Management/Leadership for the CTT’s Service Level Agreements
• Initiated IS Asset Tracking practices
• Cross-Trained support team members and consulted on OS Deployment, Patch Management, Application Upgrades

• Second Level IS Operations support
• Established standards for Windows and Macintosh OS Deployment / Upgrades / Patch management
• Oversaw Clinical and Business application installations, upgrades, and management
• Provided an escalation point to Service Desk Analysts and Field Technicians
• Documented Policies/Procedures, IS Operations Manual
• Provided support and control of Remote Access solution for Clinical Devices

• LANDesk Management Suite and FrontRange HEAT Value Added Retail sales/servicesPre-sales technical consulting:
• Product and Services presentations, onsite or via WebEx
• Business/Systems information gathering and needs assessment
• Application architecture design
• Development of project proposals and Statements Of Work (SOWs)Product implementation:
• Project monitoring and reporting

Emmaus, PA, US

• System Life-Cycle administration, standards and documentation
• Application Packaging standards and methodologies; creation and testing
• Monitor and report on application usage against licenses owned and active contracts
• Train and support IT staff on client/system support automation and troubleshooting tools
• Lead cross-functional teams to establish and maintain IT Quality Assurance; to ensure that IT practices and goals are aligned with the business objectives
• Inventoried, standardized and managed workstation hardware, operating systems and applications by implementing and administrating LANDesk Management Suite (LDMS) servers in Rodale’s Emmaus, Pa. and London offices, and.

• PC/MAC configuration, installation and repair.
• Earn and maintain Manufacturer’s Certifications on dozens of systems and peripherals.
• Train new technicians.
• Teach Intro to Computers classes to clients.

Designed and built a report generator for viewing and reporting on mainframe resource usage.

Mainframe Operator, IO Control Clerk, Media LibrarianServed two years overseas, European TheaterWorked as liaison between military data center and local nationals working for US ArmyPromoted through rank of Specialist, 4th class (E-4)