Peter Stables Email & Phone Number

Leading a number of improvement projects, covering back office, Regional Underwriting, and the Speciality Lines business.

Providing Performance Improvement, Lean Six Sigma, and project management expertise on a contract basis.Successfully supported the Operational Excellence, Continuous Improvement, and Risk & Control teams across a number of clients with each initial engagement being extended.RSA - Contact Centre Performance Improvement, Regulatory Risk & Controls.

Successfully project managed the introduction and embedding of innovative new Paint Technology (Nitrotherm) and a programme of other Booth Upgrades to multiple sites across the UK Assistance accident repair network. Working independently but in a matrix structure I was responsible for managing external suppliers across 10 sites successfully transitioning.

Responsibilities:Leading major projects within the recent Direct Line Re-boot programme. Specifically within the groups Accident Repair Centres I led a project to improve the key measure of repair time (Keys to keys) across multiple sitesLeading 16 week holistic Lean transformation deployments following a McKinsey led 5 lens approach I successfully led 2.

• Successfully led projects within one of the largest Public Sector Lean transformations at the Department for Work & Pensions (DWP) in conjunction with Cap Gemini and LMR (The Lean Partnership)
• Developed internal Lean Experts within DWP by running intensive capability transformations, training and coaching in “live” process environments.
• Project Managed combined Ad Esse and client team transformations in Public Sector, Central Government, Local Government, Police, Third Sector, utilising Kaizen Event methodology
• Account Management following Huthwaite International consultative sales SPIN techniques
• Ad Esse internal Quality Manager responsible for setting up quality systems, gaining ISO accreditation and managing annual accreditation audits

• Interim position with overall responsibility for Manufacturing, Customer Service, Maintenance, Logistics, Production Planning, Purchasing & QA
• Leading a team of 7 managers over 12 months, I successfully integrated 45% volume increase into existing plant reducing outsourcing costs and delaying planned capital expenditure. Also improved production efficiency by.