Peter Thornton Email & Phone Number

Newcastle Upon Tyne, Northumberland, United Kingdom

North East

National

Effective delivery of Pre-Employment and Self Development training courses, designing and updating course modules and resources, ensuring continuous revenue stream into the branch.Designed and delivered reactive training interventions to a varied level of client in response to demands from operational areas.Considerable success in delivering motivated.

Responsible for the design of a system migration training delivery project for 2,500 end users in a large financial contact centre, designing and delivering effective training solutions to introduce business-wide system solutions within a strict budget and timeframe.Liaised with Subject Matter Experts and the business operation to produce and deliver high.

Servicing the Job Centre Plus prime contract, main duties were planning and delivering training sessions to engage and motivate the long term unemployed into permanent employment, completion of all paperwork and administration tasks within strict timescales, and carrying out client reviews in line with Individual Learning Plans. Achieved Level 2 Health and.

As part of the team with the Organisational Learning Department, responsible for delivering high quality technical and customer service training to a variety of business areas within T-Mobile and Service Partners.

Provided first-line technical support for the bank's electronic delivery channels, dealing with enquiries received via telephone, e-mail or secure electronic messaging. Produced numerous working aids and awareness courses within the department to assist the Training Officer in their duties.Carried out duties of Team Leader in their absence, ensuring the.

Working alone or as part of a small specialist team, duties included the interception, translation and analysis of radio communications. Responsible for the production of accurate tactical and strategic reports for high-level customers within strict deadlines. 'Exemplary' grade in testimonial appraisal.

Education record

Education record