• Obtained ISO 9001:2008 registration for US and Singapore facilities. Managed upgrade to ISO 9001:2015 registration. • Answered customer complaints and performed root cause analysis and 8D corrective actions.• Maintained QC product specifications and coordinated short- and long-term testing of finished product.• Identified all testing points throughout manufacturing process to be performed by production and QA technicians.• Played key role on safety committee maintained a loss time rate of half the industry average. • Led yearly certification surveillance audits and customer audits with no major findings.• Collaborated with customers ensuring conformance with all customers’ product requirements. • Managed calibration program for all gauges and instrumentation.• Wrote and maintained control plans.• Gathered complete all information required for PPAP submissions for new products and product changes and obtained customer approval.• Reviewed and approved supplier first article submission. • Established testing requirements and ongoing approval requirements for all incoming raw materials.• Directed disposition of all non-conforming materials found during incoming inspection.