It Onsite Technician
Current- Travel to client offices to execute hardware and software project installations
- Problem-solve complex situations using a wide variety of internal and external resources
- Complete detailed project walkthroughs and provide recommendations to Sales team to prepare for a given project
- Communicate directly with client and project managers to effectively plan and execute project phases
- Act as Help Desk resource when not assigned project work
- Manage time entries and notes in project tickets