Peter Zizinga Email & Phone Number

San Francisco Bay Area

• Travel to client offices to execute hardware and software project installations• Problem-solve complex situations using a wide variety of internal and external resources• Complete detailed project walkthroughs and provide recommendations to Sales team to prepare for a given project• Communicate directly with client and project managers to effectively plan and execute project phases• Act as Help Desk resource when not assigned project work• Manage time entries and notes in project tickets• Maintain a detailed knowledge of internal standards and best practices for installing new equipment• Maintain stock and cleanliness of a work vehicle

• Installs, operates, and maintains a variety of software applications, and hardware; including computers, tablets, printers, and other related equipment.• Installs and tests software on new and used PC and MAC systems, mobile operating systems, tablets, devices using various operating systems, printers and other peripheral and related systems.• Troubleshoots and provides support for complex computer software and hardware problems throughout the District.• Configuring Hotspots, installing and powerwashing Chromebooks.• Performs minor repairs to equipment associated with user problems, software configuration changes, and simple diagnostics.• Reports to supervisor any unsafe, non-functioning, damaged equipment or items that need to be replaced.• Follows District policies in the duplication and distribution of software to maintain proper licensing.

Emeryville, California, United States

• Help Desk 1 provides end user support for a variety of issues relating to personal computer systems, peripherals, email, and office software at Clifbar and Company• This includes full life cycle management of desktop and laptop computers for the user community which includes Berkeley based administrative users as well as remote mobile users nationwide. • Support involves maintaining, analyzing, troubleshooting, and repairing computer systems, as well as performing network and security admin to provide access to file / print and other on-line resources. • Focus is on excellence in customer service, by setting, delivering, and exceeding users expectations.• Job Responsibilities: PC Life-Cycle support: (PC Desktops / Laptops / Macs) IOS Set-up workstations for new employees Install desktop hardware and software. • Remove old workstations; prepare for disposal Remove equipment from workstation • Wipe software/data from hard drives • Package equipment for pick-up/shipping Update Asset / Inventory Information for all changes. • User Support, answer user questions; conduct training as need do Support hardware including PCs, printers and peripheral equipment to Assist remote users regarding network access issues. • Relocate workstations as needed. • Work with vendor support as necessary to resolve issues Project Work. • Assist IT staff in other system projects as needed. Job • Imaging laptops for company Employees and configuring them.• Performs minor repairs to equipment associated with user problems, software configuration

Oakland, California, United States

• Installations, powerwashing, and enrolling Chromebooks for the schools• Imaging laptops for the school• Performs repairs to equipment associated with user problems, software configuration changes, and simple diagnostics.• Installs and tests software on new and used PC and MAC systems, mobile operating systems, tablets, devices using various operating systems, printers and other peripheral and related systems.• Repairs and maintenance for the school laptops; changing the screens, keyboards, motherboards among others.

San Francisco Bay Area

• Technician will be responsible for swapping out printer and phone hardware as part of a refresh project for State Farm agent's Office. (Under CompuCom)• Hewett Packard (HP) Printer and CISCO 8851 phone installations will be carried out by the Technician at every Agent's location.• Technician will travel to each agent’s office to perform the upgrades on the equipment.• A report must be made at the end of each installation to clarify the amount of equipment swapped by the Technician.

Kampala

1. Installing network hardware and software, Servers and printers. 2. System upgrades, repairs and maintenance. 3. Installing network hardware such as wireless routers, switches, extenders and firewalls. 4. LAN setup and expansions, file servers, print servers and domain controllers. 5. Domain administration 6. Network maintenance and troubleshooting. 7. Website Development and maintenance services for the organization. 8. End-user training in IT best practices and Microsoft suite and other end-user applications. 9. System monitoring and maintenance.

Kampala

10 years working as a Systems Administrator. 1. Built, configured, upgraded and maintained systems. 2. Troubleshooting and resolving system errors and hardware problems.3. Installing and configuring hardware and peripherals. 4. Setup, configured and maintained a Local Area Network (LAN) as well as the Wireless Network. 5. Network troubleshooting. 6. Computer hardware and software troubleshooting and maintenance. 7. Windows server and Linux operating systems support. 8. End-user training on production software in Microsoft suite.

Diploma, It Essentials I And Ii-Cisco Networking, 4.0

PC Hardware and Software, Networking Operating Systems

Bachelor'S Degree, Computer Science