For almost two decades, CT Lighting & Controls has provided top-class products and services to our clients in the design and construction community. We represent our manufacturers with integrity and consistency. We create an open environment of trust, allowing us to maintain long standing relationships with our clients. We are dedicated to offering excellent customer service to the lighting community. And we maintain consistent communication to keep the market up to date on the latest innovative lighting solutions.

• Work independently with minimal supervision to provide field service and technical support for agents, contractors and end users aiding in identification of the root cause, development, and implementation of the best solution and following up to ensure resolution to satisfaction. • Configuration, commissioning, and troubleshooting of Cree Lighting’s Commercial and Industrial Lighting Control Systems. SmartCast Wireless, a proprietary wireless mesh network built using the 2.4Ghz IEEE 802.15.4 specifications. SmartCast POE which utilizes proprietary software and managed POE switches to control the lighting network. SmartCast Link which is a Linux Based IoT server which integrates Cree Lighting Networks to third party applications such as Building Automation Systems.• Conduct onsite investigation of reported issues, identify root cause, and follow up to ensure issue resolution. • Develop and facilitate classes for Cree’s SmartCast certified installer training program and internal technical training.• Provide customer service helping agents, contractors and end users initiate and process RMAs, track shipments, and provide failure analysis reports.

• Managed day-to-day operations of the department, including development and facilitation of training, periodic equipment inspections, and investigations of incidents.• Worked with NASA to test and certify seals on an expandable space habitat which was launched and installed on ISS in 2016.• Led two million-dollar destructive test projects as project manager. Handled team selection and scheduling. Created and presented power point decks for meetings. Managed budget and team member responsibilities.• Conducted internal quality audits assuring all departments remained in compliance with the AS9100 standards. • Managed calibration lab ensuring that all electrical and mechanical equipment complies with NIST/AS9100 Standards. • Celebrated 1000 days without a recordable incident during my tenure.• Trained and certified in firefighting, CPR, and first aid as company first responder.

Automation Engineer (06/2013 – 12/2014)• Provided engineering support to operations management ensuring maximum productivity while maintaining the highest standards of quality and safety throughout the automated mail order pharmacy.• Troubleshot and resolved control automation issues Allen Bradley PLC 5s, SLC 500 and Control Logic PLCs, and Panel View HMI programs. • Researched root cause and developed long-term solutions to resolve issues which have the greatest impact on production efficiency. • Acted as interim maintenance manager for second shift EMTs. Handled all aspects of scheduling PM workload, training and assisting them with troubleshooting of equipment obtaining parts and tools and conflict resolution. Electronics Technician (01/2012 – 06/2013)• Troubleshot and repaired of electronic automated pill dispensing machines down to board or component level. • Utilized wiring diagrams, schematics, DMMs, oscilloscopes, proprietary test equipment, and experience to achieve primary objectives. • Reduced MTTR by greater than 80% resulting in a 50% increase in machine availability.• Led a multi-functional team which reduced our top technical issue by 98%, resulting in a $300,000 annual savings.

• Managed startup and optimization of multimillion-dollar 80,000 sq. ft. locomotive traction motor combo repair facility. Managed day-to-day operations of the production line ensuring efficiency goals were met while maintaining the highest quality and safety standards.• Preventative maintenance and repair of gantry cranes, hydraulic presses, lathes, mills and test equipment.• Scrap reduction project which realized more than $250,000 savings over a three-year period. • Implemented Lean Manufacturing processes resulting in a 30% improvement in production efficiency.• Facilitated team training regarding safety, equipment operation and lean manufacturing practices.

• Facilitated teaching students in the associate degree program with a focus on applying their classroom lessons to real world applications.• Industrial automation and controls including programming of multi axis robotic arms to perform various tasks using the PLC Ladder Logic programming language on Allen Bradley SLC500 Trainers. • Basic AC/DC Electronics Fundamentals.

Responsible predominately for inside sales, technical support and sales application development of PEC's Motor Efficiency Controllers. Worked closely with Regional Sales managers on opening, development and closing of accounts in new territories and new vertical markets. Built lead lists, conducted cold calling campaigns and developed potential clients through information and education regarding PEC's products and services. Qualified potential applications by collecting data from clients, completing site surveys, conducting on site electrical testing. Worked with Utility Representatives to ensure all required electrical testing and paperwork was completed for applicable rebates and incentives. Worked with End Users and Service providers to resolve issues over the phone and in the field. This ranged from Installation and Application issues to Troubleshooting Manufacturing issues and issuing RMA's. Team member responsible for development and administration of PEC's new integrated CRM software "Netsuite".

Perform preventive and reactive maintenance on factory automation equipment in an effort to maximize production efficiency while reducing scrap and down time. Troubleshoot and repair equipment. Developed training, preventive maintenance and operational manuals which were published for use company wide. Developed and facilitated training sessions for operators and mechanics on the ALPS and LINX Date coder equipment.