Peter Difalco Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

Greater Denver Area

Trusted advisor to organizations ready to transform their business and drive measurable value with best-in-class spend management. I provide functional expertise, technical demonstrations, workshops and collateral during the pre-sales process across procurement, invoicing, T&E, supplier management, B2B payments, strategic sourcing, spend analysis and all areas of the full Coupa BSM platform. Team player and mentor dedicated to supporting the success of my colleagues and focusing on delivering results for Coupa and our customers.

San Mateo, California

Lead the Presales Support Team, enabling flawless product demos by Solution Consultants.Development and constant improvement of an online training program for new Solution Consultants as the team scales globally.Curation of solution knowledge on team Confluence knowledge base, empowering subject matter experts to contribute and own their functional areas.Coordination and maintenance of hundreds of demonstration environments used by sales, support, services and Coupa partners.Management of cross-functional projects to deliver scalable, high performance demonstration architecture for presales activities.Creation of high quality content for internal and external audiences including solution guides, video tours and sales collateral. Collaboration with Marketing and Sales on a program of public demo webinars to accelerate sales.Demonstration of the Coupa Solution to public audiences, prospects, and new hires.

Chico, California Area

- Trained and supported diverse faculty to use the Blackboard Learning Management System, multimedia tools and web conferencing to deliver effective education focused on student success, faculty efficiency and ease of use.- Awarded “Academic Technologies Employee of the Year”, 2012.- Designed and maintained web properties; our client-responsive Knowledge Base using the Atlassian Confluence wiki which served 40,000 page views to 1000 unique users in 2013, reducing staffing costs to our helpdesk while providing 24/7 support to our clients.- Won “Outstanding Instructional Technology Web Site,” 2010, by Directors of Educational Technology / California Higher Education (http://blogs.csuchico.edu/tlp/?p=1798).- During adoption of Blackboard Learn 9.1, proposed and coordinated a data migration strategy comprising trainings, a self-service solution configuration application and on-demand support for users. The ease of use was key to a highly successful 60% early adoption rate.- Partnered with administrative, instructional, data center and support stakeholders to inform and train over 800 faculty and 18,000 students about an LCMS upgrade using classroom and online events, print assets, social media and early adopter advocates in our client base.- As the Team Technology Lead, pioneered adoption, standardization and support of cloud servicesincluding Google Applications and content authoring tools like Camtasia, increasing teaching efficiency and reducing costs through jumbo and fully online classes.- Managed project to implement the SaaS Numara Footprints incident management system, customizing the user interface for ease-of-use by staff while delivering custom reporting theadministration needed to obtain increased resources for the support unit. Surveys showed a 95% satisfaction rate with our helpdesk support after implementation.- Supervised support lab, media facilities and 10 part-time helpdesk staff that handled over 4500support requests in 2013.

San Francisco, California

Supported 400 students and 20 faculty in a film school environment, including management of 120 video and audio post-production suites using ProTools, Avid, Final Cut Pro. - Improved instructional technology for all film school classrooms by deploying updated projection systems, creating foley studio and mix-to-picture systems.- Supervised and trained lab technicians to cost-effectively maintain equipment. - Authored successful capital budget proposal to switch to all-digital high-definition workflow, saving $5000 per workstation by eliminating analog tape facilities. - Developed media lab deployment practices to image and license systems.

Redwood Shores, California

Joined Oracle University with experience in media streaming and interactive design, I played a crucial role on a dynamic team that transformed the delivery of education supporting Sales Engineers and Partners from passive conference calls and costly travel to interactive webinars with virtual demonstrations. This dramatically reduced expenses and led to increased participation of our Sales Engineers and Partners, especially those in developing global markets in Asia Pacific. - Partnered directly with Oracle Applications Product Managers (E-Business Suite, Database and Application Server) to develop high-impact competitive update events, on-demand training media for Sales Engineers, and high-stakes live webinars featuring Oracle Executives. - Created PowerPoints and Camtasia software demonstrations for Sales Engineers, directed their live events with up to 400 audience members globally, and moderated the live Q&A. In total, personally produced over 500 events, recordings and assets to sell and educate about Oracle’s products effectively.- Promoted to Senior Project Manager after successfully designing and building 9 Webcasting Studios in the US and Asia, where I trained Producers to internationalize our sales and customer training products. Delivered these studios on time and under budget with the ability to mobilize them. - Designed the user interface for on-demand training, after applying our successful online training technologies to Oracle University’s profitable certification training programs via the Oracle Learning Network. - Using HTML/Flash/SMIL/XML, delivered an Interactive Online Player featuring customer-focused features like near-instant-start, real-time bandwidth detection, closed captions and live documentation links. - Partnered with Senior Principal Consultants to create and deliver new classes online, increasing profitability by driving down delivery costs versus classroom events.

Chico, California Area

Station General Manager - supervised day-to-day operations of 100 interns, set program goals and managed station budget. Authored a successful proposal in 1999 to create Chico's first Internet Radio Station. Production Director: Created on-air productions including ads, ID's and promotional audio. Supervised and trained production staff to use audio recording and editing equipment.DJ: Hosted one to three weekly shows for three years. Formats included progressive electronic music (RPM) and college alternative (CMJ 100).

Managed document logistics, workflow and statistics collection at live scoring sites for Golden State Honors Examinations. Supervised document aides. Improved operational efficiency by developing a completion rate-modeling engine in MS Excel.

Ba, Media Arts / Art Studio

Activities and Societies: KCSC Student Radio (DJ, General Manager, Engineer) - at which station I am currently again the Engineer.

Education record

Activities and Societies: Bellarmine Basement Crew - early Internet bulletin board system operators / loud music aficionados